I am a hospitality and events professional based in Boca Raton, dedicated to creating smooth, engaging experiences for guests. Most recently, I supported The Friends Experience Atlanta by greeting guests, directing flows, handling ticketing, and maintaining health and safety standards throughout the exhibit. I excel at coordinating calendars, information flow, and cross-team collaboration, and I enjoy building educational and community programs. With a Bachelor of Arts in Comparative Women's Studies, focusing on Film and Theatre Arts from Spelman College, I bring storytelling, creativity, and organizational skills to projects from live events to learning experiences.

Jemoie Higgins

I am a hospitality and events professional based in Boca Raton, dedicated to creating smooth, engaging experiences for guests. Most recently, I supported The Friends Experience Atlanta by greeting guests, directing flows, handling ticketing, and maintaining health and safety standards throughout the exhibit. I excel at coordinating calendars, information flow, and cross-team collaboration, and I enjoy building educational and community programs. With a Bachelor of Arts in Comparative Women's Studies, focusing on Film and Theatre Arts from Spelman College, I bring storytelling, creativity, and organizational skills to projects from live events to learning experiences.

Available to hire

I am a hospitality and events professional based in Boca Raton, dedicated to creating smooth, engaging experiences for guests. Most recently, I supported The Friends Experience Atlanta by greeting guests, directing flows, handling ticketing, and maintaining health and safety standards throughout the exhibit.

I excel at coordinating calendars, information flow, and cross-team collaboration, and I enjoy building educational and community programs. With a Bachelor of Arts in Comparative Women’s Studies, focusing on Film and Theatre Arts from Spelman College, I bring storytelling, creativity, and organizational skills to projects from live events to learning experiences.

See more

Language

Work Experience

Team Member - Guest Services at The Friends Experience Atlanta
August 20, 2021 - September 20, 2021
Greeted and welcomed guests, directed them through the venue, and engaged in friendly conversation. Scanned tickets, managed ticket lines, and assisted guests with technical difficulties. Guided guests through the exhibit, maintained traffic flow, and ensured on-site policies and COVID-19 protocols were followed. Shared fun facts about the exhibit and contributed to a positive guest experience by addressing questions and concerns.
Flex Teacher, Long-term Substitute and Morning Program Teacher at Friendship Academy Charter School
September 1, 2014 - February 1, 2015
Delivered classroom instruction across multiple subjects by following lesson plans provided by absent teachers or coordinators, ensuring an engaging and productive learning environment. Applied classroom management techniques to encourage participation and address behavioral issues. Designed and implemented educational programming for after-school activities, supporting student learning and enrichment.
Box Office Associate and Docent at Downton Abbey: The Exhibition
October 1, 2021 - February 20, 2022
Greeted customers as they approached the exhibit, built trust with visitors, and provided product, services, and information by utilizing multiple resources. Took tickets, processed payments, printed receipts, and maintained cash handling. Supported exhibit operations, answered questions, and contributed to a positive visitor experience.
Executive Assistant at TX Plan Inc.
January 1, 2021 - May 1, 2021
Point of contact among employees, clients, and external partners. Managed information flow in a timely and accurate manner. Maintained the executive’s calendar, scheduled and coordinated meetings, and supported office administration including inventory and correspondence.
Kroger 123 Rewards Visa Card Representative at SDI Marketing
September 1, 2014 - February 28, 2015
Positively engaged with Kroger customers to promote the 123 Rewards Visa Card while assisting them through the application process. Trained extensively on Kroger programs to provide high-quality customer service and support in a retail context.
Team Member Guest Services at The Friends Experience Atlanta
August 20, 2021 - September 20, 2021
Greeted and welcomed guests, directed them, and engaged in friendly conversation; scanned tickets and sold guest tickets in the standby line; directed guests through the exhibit and maintained traffic flow and line control; shared fun facts and trivia about the exhibit; maintained health, safety, and cleanliness standards and ensured on-site policies and COVID-19 protocols were adhered to.
Executive Assistant at Tax Plan Inc.
January 1, 2021 - May 1, 2021
Point of contact among employees, clients, and other external partners; managed information flow in a timely and accurate manner; managed the executive's calendar and arranged meetings; served as office manager by maintaining office supply inventory; formatted memos, emails, and reports for internal and external communications; screened and directed phone calls and distributed correspondence.
Visa Card Representative at SDI Marketing
September 1, 2014 - February 1, 2015
Positive engaged with Kroger customers to promote the product while assisting them through the application process; trained on Kroger Rewards Visa Card information and benefits; provided excellent customer service, accommodated their shopping needs, and performed all work activities per established standards.
Flex Teacher, Long-term Substitute and Morning Programming Teacher at Friendship Academy Charter School
September 1, 2024 - June 1, 2025
Delivered classroom instruction across multiple subjects following lesson plans provided by absent teachers or coordinators, ensuring an engaging and productive learning environment; applied classroom management techniques to encourage participation and address behavioral issues; designed and implemented educational programming for after-school activities; collaborated with partner instructors to organize on-campus activities; chaperoned students on field trips and campus events; managed classroom logistics and supported arts, science, and technology initiatives on campus.

Education

Bachelor of Arts at Spelman College
August 1, 2010 - March 1, 2015
Bachelor of Arts at Spelman College
August 1, 2010 - March 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services