I'm a flexible, results-driven product and delivery professional with a track record of leading cross-functional teams across Singapore, Malaysia, and remote settings to ship software and digital experiences. I excel at turning vision into roadmaps, aligning stakeholders, and building scalable processes that drive measurable value. I’m passionate about mentoring teams, fostering collaboration, and delivering high-quality outcomes. I enjoy solving complex problems, reducing ambiguity, and optimizing end-to-end delivery across engineering, UX, design, and marketing to create product experiences that customers love.…

Jerry Tan Seng Kiat

I'm a flexible, results-driven product and delivery professional with a track record of leading cross-functional teams across Singapore, Malaysia, and remote settings to ship software and digital experiences. I excel at turning vision into roadmaps, aligning stakeholders, and building scalable processes that drive measurable value. I’m passionate about mentoring teams, fostering collaboration, and delivering high-quality outcomes. I enjoy solving complex problems, reducing ambiguity, and optimizing end-to-end delivery across engineering, UX, design, and marketing to create product experiences that customers love.…

Available to hire

I’m a flexible, results-driven product and delivery professional with a track record of leading cross-functional teams across Singapore, Malaysia, and remote settings to ship software and digital experiences. I excel at turning vision into roadmaps, aligning stakeholders, and building scalable processes that drive measurable value.

I’m passionate about mentoring teams, fostering collaboration, and delivering high-quality outcomes. I enjoy solving complex problems, reducing ambiguity, and optimizing end-to-end delivery across engineering, UX, design, and marketing to create product experiences that customers love.

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Skills

Experience Level

JavaScript
Expert
Java
Expert
HTML5
Expert
Python
Expert
MySQL
Intermediate

Language

English
Fluent
Malay
Advanced

Work Experience

Senior Project Manager (Hybrid) at NCS Group
June 1, 2022 - July 31, 2023
Led a S$57m Ministry of Health project with a 50+ person team. Implemented DoD/DoR and Acceptance Criteria, and created a Scrum knowledge base that improved product quality by 50% and reduced rework by 40%. Facilitated Scrum of Scrums for larger teams and virtual Scrum events, while mediating Mandarin- and English-speaking participants and handoffs to Confluence. Executed weekly status reports and stakeholder communications to keep executives informed.
Product Delivery Specialist (Remote) at EveryMundo Pte. Ltd.
June 1, 2021 - May 31, 2022
Delivered 6 projects for clients including Singapore Airlines, Scoot, and Shenzhen Airlines. Brought projects in ~25% earlier by gathering precise requirements, coordinating multi-team efforts across time zones, and streamlining handoffs post-sign-off using Confluence. Managed multiple clients with minimal ambiguity and enabled asynchronous communication via Basecamp.
Senior Web Developer (Remote) at Show Suite Pte. Ltd.
March 1, 2018 - June 30, 2021
Led a team of 8 on a digital transformation project for online property purchases (clients included Hong Leong and CDL). Improved processes by 30% through Scrum adoption and guided the team through end-to-end delivery from concept to go-live.
Scrum Master (Remote) at Zentrum HRM
January 1, 2018 - December 31, 2019
Managed a 5-person team on an e-participation project for Switzerland. Increased sprint productivity by 30% via Scrum training and proactive coaching, managed client expectations with clear communication, and ensured timely delivery.
Project Manager at Tech Atrium Innovations Pte Ltd
January 1, 2017 - July 31, 2017
Directed a 6-person team for ongoing development and maintenance of a detailed project plan and workflow for active client accounts, totaling SGD$5M+ in projected revenue across Singapore. Coordinated goals, timelines, budgets, and cross-functional resources to drive delivery.
Senior Web Developer at Web Vance Sdn Bhd
October 1, 2013 - September 30, 2014
Interfaced with backend systems using Laravel to develop an online tutoring app and dynamic user experiences. Engaged with the CEO and two iOS developers to deliver high-quality web solutions.
Senior Java Developer at Macromac Technology Sdn Bhd
January 1, 2013 - September 30, 2013
Maintained and improved current systems for Malaysia Corporate Court; integrated frontend technologies with Java backend frameworks to enhance performance and reliability.
Application Developer at Hitachi eBworx Sdn Bhd
July 1, 2011 - October 31, 2012
Led a small team of 4 for database and web development, resolving software bugs and implementing enhancements for the Maybank project (ECRS).

Education

Bachelor of Computer Science (Hons) at Universiti Tunku Abdul Rahman
January 1, 2009 - January 1, 2011

Qualifications

Certified Professional Scrum Master Level I (PSM I)
January 1, 2019 - February 10, 2026
Certified Professional Agile Leadership Level I (PAL I)
January 1, 2022 - February 10, 2026

Industry Experience

Software & Internet, Professional Services, Healthcare, Education, Travel & Hospitality
    paper Don't Freeze: A Winter Card Survival

    Led the end-to-end delivery of Don’t Freeze, an independently developed PC survival game, applying formal project management and Agile practices to a complex, multi-disciplinary product. Owned project planning, scope, milestones, budgeting, and delivery while coordinating external contributors and managing iterative releases driven by user feedback.

    Defined product roadmap and delivery phases, prioritized features and technical debt, managed risks and dependencies, and ensured release readiness through regular demos, playtests, and build stabilization cycles. Acted as primary stakeholder and decision-maker, balancing quality, timelines, and resource constraints to deliver a cohesive product from concept to launch.