Hi, I'm Jessica, a creative and results-driven social media professional. With a solid background in media production and digital marketing, I specialize in crafting engaging content and impactful social media strategies that elevate brand storytelling and boost customer engagement. I love working across various industries, bringing a consumer-focused approach to everything I do. My experience spans freelance and full-time roles, and I thrive on collaborating with brands to enhance their online presence through content creation, influencer partnerships, and community management. I'm passionate about blending creativity with strategy to drive real results in the digital space.

Jessica Grace Neal

Hi, I'm Jessica, a creative and results-driven social media professional. With a solid background in media production and digital marketing, I specialize in crafting engaging content and impactful social media strategies that elevate brand storytelling and boost customer engagement. I love working across various industries, bringing a consumer-focused approach to everything I do. My experience spans freelance and full-time roles, and I thrive on collaborating with brands to enhance their online presence through content creation, influencer partnerships, and community management. I'm passionate about blending creativity with strategy to drive real results in the digital space.

Available to hire

Hi, I’m Jessica, a creative and results-driven social media professional. With a solid background in media production and digital marketing, I specialize in crafting engaging content and impactful social media strategies that elevate brand storytelling and boost customer engagement. I love working across various industries, bringing a consumer-focused approach to everything I do.

My experience spans freelance and full-time roles, and I thrive on collaborating with brands to enhance their online presence through content creation, influencer partnerships, and community management. I’m passionate about blending creativity with strategy to drive real results in the digital space.

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Language

English
Fluent

Work Experience

Social Media Manager at Resonance Holdings
May 1, 2022 - June 4, 2024
Developed and implemented social media strategies, created content for B2B and B2C audiences, managed online communities, produced photography and videography, and coordinated influencer partnerships and collaborations. Conducted trend analysis to keep brand messaging effective.
Social Media Manager at World Circular Textiles
January 1, 2020 - May 31, 2024
Managed social media channels, created engaging content, and enhanced brand visibility through strategic campaigns and influencer collaborations. Focused on eco-conscious messaging and customer engagement.
Social Media Manager at Direct 4 Baby
February 1, 2022 - December 31, 2023
Handled social media marketing efforts including content creation, community engagement, and influencer partnerships to boost brand recognition and online presence.
Freelance Social Media Manager at Queens Liverpool
March 1, 2021 - March 31, 2022
Provided freelance social media management services including content creation and strategy development to improve brand presence and audience engagement.
Freelance Social Media Manager at Yeti Creative
January 1, 2018 - January 31, 2019
Delivered freelance digital marketing solutions focusing on social media strategy, content creation, and influencer management.
Marketing Role at Collection Cosmetics
May 1, 2022 - November 30, 2024
Performed various marketing tasks aimed at supporting brand growth and media presence.
Marketing Role at Independent Liverpool
February 1, 2022 - February 28, 2023
Engaged in marketing and promotional activities to support local business growth and customer engagement.
Marketing Role at Roberts Recycling
June 1, 2022 - June 4, 2024
Supported marketing initiatives with a focus on sustainability and community communications.
Marketing Role at Barley Communications
October 1, 2021 - October 31, 2022
Worked on integrated marketing campaigns and communication strategies.
Marketing Role at Hyperion Search
August 1, 2016 - January 31, 2018
Executed marketing tasks in support of recruitment and talent acquisition efforts.
Social Media Manager at Resonance Holdings
May 1, 2022 - June 6, 2024
Developing and implementing social media strategies to elevate brand storytelling, build awareness, enhance customer engagement, and drive online traffic and conversions. Responsibilities include content creation for B2B and B2C, community management, photography and videography, influencer partnerships and collaborations, as well as trend analysis across various digital campaigns.
Social Media Manager at World Circular Textiles
January 1, 2020 - May 31, 2024
Oversaw social media efforts focusing on circular economy and sustainable textiles. Delivered content creation, audience engagement, and influencer collaborations aimed at promoting brand awareness and customer interaction within the climate tech sector.
Social Media Manager at Direct 4 Baby
February 1, 2022 - December 31, 2023
Managed social media campaigns targeting parents and young families, enhancing brand visibility and engagement through strategic content and influencer partnerships.
Social Media Manager (Freelance) at Queen's Liverpool
March 1, 2021 - March 31, 2022
Freelance social media management involving the development of digital marketing strategies, content creation, and community management to support brand goals.
Social Media Manager (Freelance) at Yeti Creative
January 1, 2018 - January 31, 2019
Provided freelance social media management services including content creation, influencer liaison, and trend analysis for diverse client projects.
Marketing at Collection Cosmetics
May 1, 2022 - November 30, 2024
Engaged in marketing roles with focus on digital and social media marketing strategies, content creation, and customer engagement within the cosmetics sector.
Marketing at Independent Liverpool
February 1, 2022 - February 28, 2023
Contributed to marketing activities aiming to promote independent businesses in Liverpool through social media and other digital marketing methods.
Marketing at Roberts Recycling
June 1, 2022 - June 6, 2024
Currently managing marketing initiatives for Roberts Recycling, focusing on promoting sustainable waste management solutions via social media and digital channels.
Marketing at Barley Communications
October 1, 2021 - October 31, 2022
Delivered marketing support through digital content creation and social media management to engage target audiences and build brand presence.
Marketing at Hyperion Search
August 1, 2016 - January 31, 2018
Engaged in digital marketing and social media campaigns to increase brand visibility and generate leads within the recruitment sector.

Education

BA (Hons) at Liverpool John Moores
January 1, 2015 - December 31, 2018
MSc at Liverpool John Moores
January 1, 2018 - December 31, 2019
BA (Hons) at Liverpool John Moores
January 1, 2015 - December 31, 2018
MSc at Liverpool John Moores
January 1, 2018 - December 31, 2019

Qualifications

Liverpool John Moores: 2015 - 2018: BA (Hons) Graduate in Media Production
September 1, 2015 - September 28, 2018
Liverpool John Moores: 2015 - 2018: BA (Hons) Graduate in Media Production
Liverpool John Moores: 2018- 2019 MSc Digital Marketing Graduate
September 3, 2018 - September 27, 2019
Liverpool John Moores: 2018- 2019 MSc Digital Marketing Graduate

Industry Experience

Government, Education, Consumer Goods, Media & Entertainment, Professional Services, Retail, Software & Internet, Travel & Hospitality, Real Estate & Construction, Other, Manufacturing, Non-Profit Organization
    paper Working With Jessica Grace

    I’m Jessica Grace, a 27-year-old social media expert based in Liverpool, with over 10 years of experience in digital marketing and 7 years specialising in social media management and content creation. I’ve developed a deep understanding of social media platforms, including LinkedIn, Instagram, YouTube, Facebook, and TikTok, and know exactly how to leverage each to maximise brand visibility, engagement, and conversions.

    At Jessica Grace, I offer social media management and User-Generated Content (UGC) services that are designed to make your life easier. By managing your social media presence, I free up your time so you can focus on growing your business. I develop tailored strategies to ensure your brand stays relevant, engaging, and on top of trends. Whether it’s creating captivating content, managing influencer partnerships, or fostering an engaged online community, I take care of everything.

    With a degree in Media Production and a Master’s in Digital Marketing, I combine creativity with strategic insight to deliver results that matter. I work with both B2B and B2C clients to craft authentic brand stories, build personal brands, and connect with audiences in meaningful ways. My attention to detail and proactive approach ensures that all content is polished and aligns with high-quality brand standards.

    Let me handle your social media and content creation, so you can focus on what matters most. Together, we’ll elevate your brand, increase engagement, and drive the results you need.

    paper Project Description: Queens Liverpool Social Media Campaign

    I was tasked with helping Queens Liverpool, a small independent restaurant, grow its presence on Instagram and increase footfall to their venue. The goal was to grow their Instagram following to 10,000 within a six-month contract, and we successfully achieved this target in just three months. The campaign focused on building a strong, community-driven online presence by leveraging local Liverpool influencers, creating engaging storytelling opportunities, and showcasing the incredible staff who make Queens Liverpool unique.
    Campaign Details:

    Instagram Growth: The primary goal was to grow the restaurant’s Instagram following to 10,000. Through a mix of strategic content planning, influencer collaborations, and community engagement, we exceeded this goal in just three months.

    Influencer Collaboration: We partnered with key Liverpool-based influencers who were passionate about local food and independent businesses. These influencers shared their experiences at Queens Liverpool, which helped us reach new audiences and attract more footfall.

    Storytelling & Personal Branding: We focused on telling the story of Queens Liverpool through engaging content that featured the restaurant’s journey, food offerings, and the passionate people behind it. I worked on sharing personal branding content, capturing authentic images and videos of the staff, and highlighting their stories and the roles they play in making the restaurant what it is.
    Behind-the-Scenes Content: We showcased behind-the-scenes moments from the restaurant – from food preparation to the interactions between staff and customers – helping to humanise the brand and build a genuine connection with the audience.

    Outcome:
    In just three months, we reached the target of 10,000 Instagram followers, thanks to a combination of influencer collaborations, engaging content, and community involvement. The campaign not only boosted Queens Liverpool’s online presence but also helped increase footfall to the restaurant.

    By sharing personal stories and giving customers a glimpse into the daily life of the restaurant, we created a more human connection between the brand and its audience. This led to higher customer engagement both online and in the restaurant itself, making the campaign a resounding success.

    paper The Natural Collection Foundation Launch Campaign for Collection Cosmetics

    Project Description: The Natural Collection Foundation Launch Campaign for Collection Cosmetics

    Overview:
    I was tasked with creating and executing a campaign for the launch of the Natural Collection Foundation by Collection Cosmetics. The campaign was designed to build excitement and drive sales ahead of the product’s release, and it proved to be an overwhelming success, with the product selling out within the first 48 hours. The campaign strategically partnered with five influential North West-based influencers who created simultaneous content to amplify the launch across social platforms.

    The campaign included a month-long social media build-up, with sneak peeks, behind-the-scenes content, and influencer teasers to create anticipation. We also incorporated a unique offline experience by launching a smoothie van, which made stops at key locations to engage with the local community and build further excitement around the product.

    Campaign Details:

    • Influencer Collaboration: We partnered with five influencers from the North West to create buzz around the launch. Each influencer posted content at the same time on the launch day, generating an immediate, coordinated push across social media.

    • Social Media Lead-Up: The campaign included a month-long social media lead-up, where we shared product teasers, behind-the-scenes looks, and countdowns. This helped create anticipation and a sense of urgency before the official product release.

    • Smoothie Van & Community Connections: A custom-branded smoothie van was launched as a fun, engaging way to connect with local communities. The van made stops at key locations, giving people the chance to sample the product and engage with the brand in a more interactive, memorable way.

    Outcome:
    The Natural Collection Foundation launch was a huge success, selling out in the first 48 hours. The coordinated influencer content and strategic social media lead-up helped create immense buzz, while the smoothie van added a fun, community-driven element to the campaign.

    The campaign generated significant engagement and amplified the brand’s visibility, making it a memorable and effective product launch.

    paper Youtube Campaign - Transforming Quantum Computing

    Project Description: 24 Hours in Quantum - A Campaign for The Quantum Insider
    Overview:
    “24 Hours in Quantum” was a unique campaign I ran for The Quantum Insider, aimed at showcasing the quantum industry in a way that hadn’t been done before. The campaign featured five video episodes, each offering insights into a different quantum company, providing a closer look at their work and contributions to the quantum field. The goal was to make the complexities of quantum technology more accessible and engaging to both industry professionals and the general public.

    Campaign Details:
    The campaign consisted of five videos, each focusing on a leading company in the quantum space:

    • Google Quantum AI
    • IBM Quantum
    • Riverlane
    • Oxfam Quantum Circuits
    • IQM Quantum Computers

    Each video provided a detailed look into the company’s work, innovations, and future plans in quantum technology. The content was designed to be informative yet easy to understand, catering to both experts in the field and newcomers who wanted to learn more about quantum advancements. The campaign helped shine a spotlight on the variety of approaches within the quantum industry, from AI to problem-solving in quantum computing.

    My Role:
    As the Producer, Content Creator, Editor, and Social Media Manager for this campaign, I was responsible for managing the entire process. My duties included:
    Content Creation: Collaborating with each company to create engaging and informative content that aligned with their work and mission in the quantum space.
    Video Production & Editing: I handled all aspects of video production, from capturing interviews and footage to editing the final videos, ensuring a high-quality result that was clear and engaging.
    Social Media Management: I managed the campaign’s social media strategy, creating posts, teasers, and behind-the-scenes content to keep the audience engaged and drive traffic to the videos.
    Promotion & Engagement: I worked on increasing visibility and engagement by posting at strategic times, using relevant hashtags, and collaborating with each company to boost the campaign’s reach.

    Outcome:
    “24 Hours in Quantum” was well-received, generating over 100,000 views across all platforms. The campaign sparked strong interest from industry professionals, enthusiasts, and those curious about the future of quantum computing. The videos prompted discussions about the potential of quantum technology in various sectors and helped position The Quantum Insider as a trusted source for in-depth, engaging content.

    Overall, the campaign provided valuable insights into the quantum industry, helping to demystify the technology and highlight the exciting innovations happening in the field.