Hello, I’m JHEMARIE MARIANO-ALDEPULLA, a results-driven professional with over 7 years of experience across production support, administrative operations, payroll management, and client services. I excel at troubleshooting, data analysis, and cross-functional collaboration in fast-paced, global environments. I’m passionate about driving operational excellence by optimizing processes and delivering exceptional service. In my career I’ve supported U.S. payroll for ADP, managed remote property operations, and contributed to AI learning projects as a freelancer. I’m proficient in SSRS/SQL reporting, CRM, and data-driven decision making, and I enjoy mentoring new hires and partnering with stakeholders to solve complex challenges.

JHEMARIE MARIANO-ALDEPULLA

Hello, I’m JHEMARIE MARIANO-ALDEPULLA, a results-driven professional with over 7 years of experience across production support, administrative operations, payroll management, and client services. I excel at troubleshooting, data analysis, and cross-functional collaboration in fast-paced, global environments. I’m passionate about driving operational excellence by optimizing processes and delivering exceptional service. In my career I’ve supported U.S. payroll for ADP, managed remote property operations, and contributed to AI learning projects as a freelancer. I’m proficient in SSRS/SQL reporting, CRM, and data-driven decision making, and I enjoy mentoring new hires and partnering with stakeholders to solve complex challenges.

Available to hire

Hello, I’m JHEMARIE MARIANO-ALDEPULLA, a results-driven professional with over 7 years of experience across production support, administrative operations, payroll management, and client services. I excel at troubleshooting, data analysis, and cross-functional collaboration in fast-paced, global environments. I’m passionate about driving operational excellence by optimizing processes and delivering exceptional service.

In my career I’ve supported U.S. payroll for ADP, managed remote property operations, and contributed to AI learning projects as a freelancer. I’m proficient in SSRS/SQL reporting, CRM, and data-driven decision making, and I enjoy mentoring new hires and partnering with stakeholders to solve complex challenges.

See more

Language

English
Fluent
Tagalog
Fluent

Work Experience

Production Support Operator at Dayforce
May 1, 2022 - November 3, 2025
Monitored and optimized production systems, reducing downtime through proactive issue resolution and collaboration with cross-functional teams. Analyzed production metrics and maintained documentation to support data-driven decisions. Partnered with analysts and technical teams to troubleshoot and escalate critical hardware/software issues.
Administrative Office Assistant at Cotel Inc.
February 1, 2022 - February 1, 2022
Streamlined reservation, maintenance, and documentation processes for multiple properties, improving operational efficiency. Supported financial reporting and lease management, contributing to enhanced client satisfaction.
Professional Freelancer at Lionbridge
May 1, 2021 - May 1, 2021
Managed candidate scheduling and linguistic validation for AI learning projects, ensuring data accuracy and quality. Performed audio annotation, transcription, and content moderation to meet strict client standards.
Senior Payroll Analyst at ADP Philippines
December 1, 2019 - December 1, 2019
Delivered accurate, on-time payroll processing for U.S. clients, including tax calculations and bank transfers. Enhanced payroll accuracy by reviewing, troubleshooting, and resolving complex data and processing errors. Provided responsive client support on payroll setup, tax queries, and process clarifications.
Pharmacy Sales Specialist at Arriva Medical
August 1, 2017 - August 1, 2017
Managed client relationships and drove sales of medical devices and medications. Delivered expert guidance on Medicare drug plans and diabetes care solutions.
Administrative Office Assistant at Cotel Inc.
February 28, 2022 - February 28, 2022
Streamlined reservation, maintenance, and documentation processes for multiple properties, improving operational efficiency. Supported financial reporting and lease management, contributing to enhanced client satisfaction.
Professional Freelancer at Lionbridge
May 31, 2021 - May 31, 2021
Managed candidate scheduling and linguistic validation for AI learning projects, ensuring data accuracy and quality. Performed audio annotation, transcription, and content moderation to meet strict client standards.
Senior Payroll Analyst at ADP Philippines
December 31, 2019 - December 31, 2019
Delivered accurate, on-time payroll processing for U.S. clients, including tax calculations and bank transfers. Enhanced payroll accuracy by reviewing, troubleshooting, and resolving complex data and processing errors. Provided responsive client support on payroll setup, tax queries, and process clarifications.
Pharmacy Sales Specialist at Arriva Medical
August 31, 2017 - August 31, 2017
Managed client relationships and drove sales of medical devices and medications. Delivered expert guidance on Medicare drug plans and diabetes care solutions.

Education

Bachelor of Science Business Administration Major in Marketing Management at Informatics International College
November 30, 2020
Hotel Restaurant Services at Muntinlupa City Technical Institute
October 1, 2012
Bachelor of Science in Psychology at AMA Cavite F&B
January 11, 2030 - November 3, 2025
Bartending Certificate at Muntinlupa City Technical Institute
January 11, 2030 - November 3, 2025
Bachelor of Science in Psychology at AMA Cavite F&B
January 11, 2030 - November 3, 2025
Bartending Certificate at Muntinlupa City Technical Institute
January 11, 2030 - November 3, 2025
Bachelor of Science in Psychology at AMA Cavite F&B
January 11, 2030 - November 3, 2025
Bartending Certificate at Muntinlupa City Technical Institute
January 11, 2030 - November 3, 2025

Qualifications

U.S. Payroll & Tax Compliance
January 11, 2030 - November 3, 2025
Client Services Excellence
January 11, 2030 - November 3, 2025
Service Delivery Training
January 11, 2030 - November 3, 2025
U.S. Payroll & Tax Compliance
January 11, 2030 - November 3, 2025
Client Services Excellence
January 11, 2030 - November 3, 2025
Service Delivery Training
January 11, 2030 - November 3, 2025
U.S. Payroll & Tax Compliance
January 11, 2030 - November 3, 2025
Client Services Excellence
January 11, 2030 - November 3, 2025
Service Delivery Training
January 11, 2030 - November 3, 2025

Industry Experience

Financial Services, Healthcare, Telecommunications, Travel & Hospitality, Media & Entertainment, Professional Services, Retail, Software & Internet