Available to hire
Dedicated IT professional with 19 years professional software development, database and technical support experience; supplemented by 10 years of customer service experience. Qualifications include:
• Object-Oriented Design and Analysis
• Website Design and Development
• Proficiency in multiple programming languages
• Database Analysis and Design
• Implementation of Agile process methodology
• Creation and implementation of IT systems, training users and ongoing maintenance
• Experience with a variety of 3rd party software applications
• Management and client facing communication skills
• Supporting small, medium and large sized businesses
Skills
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Language
English
Fluent
Work Experience
Software Engineer III at Onshore Outsourcing
October 1, 2024 - October 1, 2024Lead small teams of developers in building and deploying projects and applications for external clients across various industries. Responsibilities include software authorship, management of development team, communications with project owners, stakeholders, and client-side technical experts. All projects utilized Agile methodology when possible.
Software Engineer at Smithers Rapra Design
January 1, 2013 - January 1, 2013Design, develop, implement and deploy wheel and tire testing software for the Ravenna Labs location. Duties included software architect/engineer, database administrator and support specialist. The resulting software handles wheel/tire test life cycle from beginning to end, including inventory management, test progressions, reporting, and invoicing.
Application Programmer II at RBS Citizens Bank
August 1, 2011 - August 1, 2011Lead internal development efforts on a third-party mortgage software package. Responsibilities included bug/defect fixes as well as implementation of feature upgrades and fast followers. Duties extend to any technical area surrounding the new platform, including database management and support, task scripting, and data transformation. Selected contributions included custom modules for new mortgage software (C#, MS SQL Server) and data migration tasks (SSIS); assisted in deployment to Dev, SIT, QA and Production; implemented a revision control system (CVSNT).
Systems Development / Technical Support at The OPAL Group
November 1, 2009 - November 1, 2009Performed multiple development and support tasks in a small IT group environment. Duties included software, database and website development/maintenance; third-party software/hardware support; internal/remote server maintenance; on-site/off-site technical support.
IT Intern at Ohio Savings Bank
August 1, 2005 - August 1, 2005Worked in a fast-paced IT setting with a staff of over 500 employees and critical systems with over 100 servers. Responsibilities included assisting in migrations to servers and writing web-enabled server monitoring and manipulation tools (ASP.NET [C#], WMI).
Education
Master of Computer and Information Science at Cleveland State University
January 1, 2010 - January 1, 2010Bachelor of Business Administration, Information Systems at Cleveland State University
January 1, 2005 - January 1, 2005Qualifications
Industry Experience
Financial Services, Professional Services, Software & Internet, Manufacturing, Media & Entertainment
Skills
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