Freelance social media manager with a heart for storytelling. I create content that connects, educates, and builds brand loyalty, with a touch of fun and trendiness when it fits.

Jia Yin Chu

Freelance social media manager with a heart for storytelling. I create content that connects, educates, and builds brand loyalty, with a touch of fun and trendiness when it fits.

Available to hire

Freelance social media manager with a heart for storytelling. I create content that connects, educates, and builds brand loyalty, with a touch of fun and trendiness when it fits.

Language

English
Advanced
Chinese
Intermediate

Work Experience

Corporate Communications Manager at North East Community Development Council
March 1, 2025 - Present
Led content strategy for a new company channel; directed creative output and coordinated with an agency to ensure brand voice and strategic alignment. Created and managed copy across platforms (social media posts, EDMS, website). Designed and produced visual collaterals (flyers, marketing materials, event merchandise). Provided on-site event support including photography and real-time social media updates. Supported public relations activities including media releases, event coordination, and crisis communications.
Social Media Manager at Self-Employed
August 1, 2024 - February 1, 2025
Implemented tailored social media strategies to enhance brand visibility and engagement across platforms; created engaging content (posts, stories, graphics); tracked and analyzed social media performance and delivered monthly reports with actionable insights; collaborated with clients to meet targeted social media objectives.
Social Media Marketing Intern at Geekster Pte Ltd
April 1, 2024 - August 1, 2024
Created and curated relevant content for social media and email newsletters; analyzed digital analytics to improve social media presence; assisted in organizing and promoting company events and promotions.
Marine Mammal Specialist at Resorts World Singapore, Dolphin Island
June 1, 2022 - November 1, 2023
Provided comprehensive care for dolphins, including training, husbandry, and behavioral enrichment to promote physical and mental well-being; conducted engaging guest interaction programmes and educational conservation talks; maintained animal records and observations using specialized online software to ensure accurate tracking of health, behavior, and training progress.
Community Intern at Film Place
September 1, 2019 - November 1, 2019
Researched and identified filming venues for app content; engaged potential clients through face-to-face product presentations; supported social media management and behind-the-scenes production tasks.

Education

Bachelor of Arts in Psychology and Criminology at Murdoch University, Kaplan, Singapore
January 1, 2020 - November 1, 2022
Diploma in Veterinary Bioscience at Ngee Ann Polytechnic, Singapore
April 1, 2016 - May 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education