I am a Microsoft Certified Trainer with extensive experience in product management, e-learning development, and technical consulting. I design and deliver high-quality training across IT fields, including data analytics, consulting, product management, Power Platform, and Power BI. I’m passionate about creating engaging, student-centered digital learning experiences and continuously improving outcomes. Based in Sydney, I collaborate with clients and cross-functional teams to translate complex topics into practical skills. I thrive in fast-paced environments that demand clear communication, stakeholder alignment, and a relentless focus on excellence.

Jimmy Wynen

I am a Microsoft Certified Trainer with extensive experience in product management, e-learning development, and technical consulting. I design and deliver high-quality training across IT fields, including data analytics, consulting, product management, Power Platform, and Power BI. I’m passionate about creating engaging, student-centered digital learning experiences and continuously improving outcomes. Based in Sydney, I collaborate with clients and cross-functional teams to translate complex topics into practical skills. I thrive in fast-paced environments that demand clear communication, stakeholder alignment, and a relentless focus on excellence.

Available to hire

I am a Microsoft Certified Trainer with extensive experience in product management, e-learning development, and technical consulting. I design and deliver high-quality training across IT fields, including data analytics, consulting, product management, Power Platform, and Power BI. I’m passionate about creating engaging, student-centered digital learning experiences and continuously improving outcomes.

Based in Sydney, I collaborate with clients and cross-functional teams to translate complex topics into practical skills. I thrive in fast-paced environments that demand clear communication, stakeholder alignment, and a relentless focus on excellence.

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Language

English
Fluent

Work Experience

Facilitator and Course Creator at Australian Institute of Management
January 1, 2025 - Present
Facilitated Data Analytics programs for diverse cohorts; performed instructional design and course creation, including needs analysis, curriculum development, and content delivery aligned with adult learning principles. Applied the Teach Me, Show Me, Test Me (TST) methodology to ensure practical, hands-on learning outcomes. Engaged stakeholders to customize training and align with organisational objectives. Continuously reviewed feedback and industry trends to update course content and improve outcomes.
Product Manager at WithYouWithMe
February 1, 2023 - August 1, 2024
Led product development and management, including requirements gathering, backlog prioritisation, and release management. Coordinated cross-functional teams (engineering, design, marketing, sales) to ensure alignment and delivered value. Maintained stakeholder communications with executives and customers; advocated for the voice of the customer in decision-making. Achievements include designing and developing the Skills Mapping feature and mapping over 200 roles to SFIA skills.
Head of Academy at WithYouWithMe
January 1, 2021 - February 1, 2023
Led a team of 30+ instructors, mentored and upskilled staff; developed strategy for e-learning material across 11 IT pathways. Achievements include ANAB accreditation for 18 courses over 3 years; WYWM Academy delivering 300+ completions monthly; average course rating 4.5/5 and completion rate 2.5x higher than the e-learning average.
Data Analytics Instructor at WithYouWithMe
April 1, 2020 - January 1, 2021
Designed and developed online e-learning courses for beginner to intermediate Data Analytics, including assessments and exams. Delivered Data Analytics training online via video sessions. Achievements include a 4-week bootcamp turning beginners into job-ready analysts using Excel and Power BI; consistently rated 5/5 for instructor-led sessions.
Technical Consultant at Simple.io
April 1, 2019 - July 1, 2019
Maintained and improved various reports and dashboards across the business in Excel and Power BI; documented delivery procedures and best practices.
User Engagement and Support Lead at Simple.io
December 1, 2017 - April 1, 2019
Incident management; maintained a knowledge base accessible by end users with tips, how-to guides and known issues. Served as Technical Guru of the Simple SaaS platform. Achievements include implementing incident management process for P1-P4 incidents and creating reports/dashboards in Excel and Power BI to support Customer Success, Support and Delivery teams.
Support Manager at Tempo Australia
January 1, 2017 - November 1, 2017
Tracking of faults, handling of escalations and complaint resolution with a variety of internal and external stakeholders including ACCC, legal and board of directors. Management of the contact centre including recruitment and performance management; liaised with department heads to ensure common goals.
Operations Manager at Globalgig Australia
September 1, 2014 - December 1, 2016
Head of technical support, high level of product knowledge and troubleshooting competencies across a wide range of systems and devices. Churn management including identifying high spend and potential risk accounts. Management of regulatory requirements for both third party and internal customer databases.

Education

Add your educational history here.

Qualifications

Microsoft Certified Trainer
January 11, 2030 - December 16, 2025

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment, Other