Available to hire
Hi, I’m Julia Monahan, a marketing executive specializing in enterprise-level customer experience, lifecycle strategy, and revenue growth across multi-brand environments. I translate customer insights into enterprise frameworks that align brand, technology, and operations to drive measurable growth and loyalty.
I’m known for designing data-driven, emotionally resonant programs that deepen audience connection and scale engagement across digital and live environments. I lead cross-functional teams and build lifecycle programs that maximize lead-to-sale conversion, retention, and overall brand experience.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Italian
Beginner
Work Experience
Director of Lifecycle at Renovo Home Partners
July 31, 2019 - October 31, 2025Directed enterprise lifecycle transformation in partnership with the CMO, aligning CRM, automation, and analytics strategy across seven brands to improve lead-to-sale conversion. Increased lifecycle-sourced revenue roughly 2% to a total of 5% in sales and reactivated close to $1M in dormant pipeline within nine months. Consolidated three marketing-automation systems into one cross-channel platform, reducing MarTech overhead by 12% (nearly $45K annually) while improving personalization and attribution accuracy. Introduced a performance-based referral model that reduced fixed software costs by $12K annually and streamlined payout operations, enabling scalable national adoption. Led large cross-functional project teams and initiated build-out of a dedicated lifecycle team. Managed operating plan and forecasting for lifecycle technology investments, including P&L modeling and lift analyses.
Director of CRM at Greater Good
July 1, 2021 - January 1, 2024Drove CRM strategy for a 5M+ contact database, achieving a 5% lift in lifetime value through advanced segmentation and automation. Elevated email performance 35%, leading to a 10% revenue-per-subscriber increase across store campaigns. Managed MarTech vendor ecosystem and completed full-platform migration in 3 months with zero downtime, sustaining channel revenue. Partnered with Creative, Merchandising, and BI teams to translate behavioral data into storytelling that expanded donor and shopper engagement.
Director of Marketing at The Alternative Board
July 1, 2018 - August 1, 2019Led digital acquisition and brand-growth initiatives that delivered a 250% increase in lead generation and a 160% surge in organic traffic within six months. Built and coached a cross-functional marketing team while implementing SEO and content frameworks that boosted brand consistency 20% across franchise locations.
Marketing Analyst at University of Colorado
October 1, 2016 - July 1, 2018Improved funnel efficiency 40% through analytics and reporting; enhanced automation strategies that increased student recruitment 20%.
Digital Marketing Strategist at Nicodesigns LLC
August 1, 2012 - June 1, 2016Implemented CRM and automation solutions driving 25% higher site traffic and 10% more leads.
Digital Content Manager at This Week in Denver
June 1, 2009 - January 1, 2012Built engagement calendars and newsletters reaching 2,000+ subscribers per issue; grew community participation.
Graphic & Web Designer at Etoys Direct
May 31, 2007 - January 31, 2009Developed e-commerce newsletters for 500,000+ subscribers; led BabyUniverse website redesign increasing promotional opportunities by 5%.
Education
MBA, Marketing at University of Colorado Denver
January 11, 2030 - January 1, 2015BA, Advertising at Colorado State University Pueblo
January 11, 2030 - January 1, 2006Qualifications
Salesforce Marketing Cloud Email Specialist
January 11, 2030 - January 18, 2026HubSpot Email Marketing
January 11, 2030 - January 18, 2026HubSpot Inbound Marketing
January 11, 2030 - January 18, 2026NetRUST Certification: Privacy & Consent Management
January 11, 2030 - January 18, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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