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Hi, I'm Michael Weems, a technology professional with over 10 years of experience designing, implementing, and managing technology solutions across diverse industries. I specialize in system administration, network management, software development, and IT support, consistently optimizing operations, enhancing security, and leading cross-functional teams. I thrive on solving complex problems, adapting to emerging technologies, and delivering innovative, cost-effective solutions that drive business success. I’m committed to continuous learning and applying best practices in vulnerability assessment, incident response, security standards, and risk management.…Hi, I'm Michael Weems, a technology professional with over 10 years of experience designing, implementing, and managing technology solutions across diverse industries. I specialize in system administration, network management, software development, and IT support, consistently optimizing operations, enhancing security, and leading cross-functional teams. I thrive on solving complex problems, adapting to emerging technologies, and delivering innovative, cost-effective solutions that drive business success. I’m committed to continuous learning and applying best practices in vulnerability assessment, incident response, security standards, and risk management.

Jonathan Weems

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Hi, I'm Michael Weems, a technology professional with over 10 years of experience designing, implementing, and managing technology solutions across diverse industries. I specialize in system administration, network management, software development, and IT support, consistently optimizing operations, enhancing security, and leading cross-functional teams. I thrive on solving complex problems, adapting to emerging technologies, and delivering innovative, cost-effective solutions that drive business success. I’m committed to continuous learning and applying best practices in vulnerability assessment, incident response, security standards, and risk management.…Hi, I'm Michael Weems, a technology professional with over 10 years of experience designing, implementing, and managing technology solutions across diverse industries. I specialize in system administration, network management, software development, and IT support, consistently optimizing operations, enhancing security, and leading cross-functional teams. I thrive on solving complex problems, adapting to emerging technologies, and delivering innovative, cost-effective solutions that drive business success. I’m committed to continuous learning and applying best practices in vulnerability assessment, incident response, security standards, and risk management.

Available to hire

Hi, I’m Michael Weems, a technology professional with over 10 years of experience designing, implementing, and managing technology solutions across diverse industries. I specialize in system administration, network management, software development, and IT support, consistently optimizing operations, enhancing security, and leading cross-functional teams.

I thrive on solving complex problems, adapting to emerging technologies, and delivering innovative, cost-effective solutions that drive business success. I’m committed to continuous learning and applying best practices in vulnerability assessment, incident response, security standards, and risk management.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Lead SQA Engineer at Sycle LLC

June 1, 2014 - Present

Implemented quality standards and Agile software development methodologies to eliminate errors and maximize customer satisfaction, ensuring robust and reliable software delivery. Collaborated with application SMEs and development teams to enhance toolsets, improve operations, and identify automation opportunities, increasing deployment frequency and reducing downtime. Conducted regression testing before production releases to ensure defects were documented and eliminated, maintaining high software quality. Adhered to code standards and performed thorough manual QA testing to boost customer satisfaction. Achieved over $10K in cost savings by preventing and resolving defects, contributing to the company's bottom line.

Level II Tech Support Engineer at Sycle LLC

June 1, 2013 - June 1, 2014

Resolved a diverse range of technical defects across multiple systems and applications for customers in various time zones, minimizing downtime and maintaining high customer satisfaction. Provided internal support to Tier I engineers, improving issue resolution effectiveness. Monitored systems and used diagnostic tools to troubleshoot and resolve errors, ensuring optimal performance. Communicated security policies to end users, educating them on proper security posture and the threat landscape to enhance security awareness. Managed Tier II requests using NetSuite, coordinating with end users and internal Tier I resources to ensure timely resolution.