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I'm Joan Herlinger, a Senior Product & UX Designer focused on accessible, scalable design systems and intuitive user experiences. I have 10+ years of international experience across Paris, San Francisco, Sydney, and Brighton, and I love turning complex workflows into elegant products. I'm open to hands-on individual contributor roles, based in Paris and available for remote worldwide. I’m fluent in English and have French at B1.2.…I'm Joan Herlinger, a Senior Product & UX Designer focused on accessible, scalable design systems and intuitive user experiences. I have 10+ years of international experience across Paris, San Francisco, Sydney, and Brighton, and I love turning complex workflows into elegant products. I'm open to hands-on individual contributor roles, based in Paris and available for remote worldwide. I’m fluent in English and have French at B1.2.

Joan Herlinger

UX Designer, Product Designer, UI Designer, +2

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I'm Joan Herlinger, a Senior Product & UX Designer focused on accessible, scalable design systems and intuitive user experiences. I have 10+ years of international experience across Paris, San Francisco, Sydney, and Brighton, and I love turning complex workflows into elegant products. I'm open to hands-on individual contributor roles, based in Paris and available for remote worldwide. I’m fluent in English and have French at B1.2.…I'm Joan Herlinger, a Senior Product & UX Designer focused on accessible, scalable design systems and intuitive user experiences. I have 10+ years of international experience across Paris, San Francisco, Sydney, and Brighton, and I love turning complex workflows into elegant products. I'm open to hands-on individual contributor roles, based in Paris and available for remote worldwide. I’m fluent in English and have French at B1.2.

Available to hire

I’m Joan Herlinger, a Senior Product & UX Designer focused on accessible, scalable design systems and intuitive user experiences. I have 10+ years of international experience across Paris, San Francisco, Sydney, and Brighton, and I love turning complex workflows into elegant products.
I’m open to hands-on individual contributor roles, based in Paris and available for remote worldwide. I’m fluent in English and have French at B1.2.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Intermediate

Work Experience

User Experience Design Director at Ogilvy Paris

January 1, 2019 - December 31, 2020

Led team of 5 UX/UI designers delivering e-commerce websites for Nestlé Dolce Gusto, Avène, and Accor. Redesigned Dolce Gusto e-commerce platform across 80 countries: 32% increase in sales in first month after launch; 18% reduction in cart abandonment; 29% reduction in time to purchase. Owned client relationships — presented strategy, ran feedback sessions, participated in pitches. Created scalable design systems serving international markets.

Lead Product Designer at Genius Within LLC

January 1, 2024 - Present

Redesigned psychometric assessment product, improving completion rate by 10%. Guided leadership on WCAG 2.2 accessibility compliance for B2B and B2C products. Designed and facilitated accessible UX workshops for internal and external clients, incorporating neurodiverse considerations. Partnered with product and development teams to ensure design consistency.

Lead Product/UX Designer at Joan Herlinger Design | Freelance

January 1, 2020 - Present

Recent projects include: integrated complex medical content into Sanofi Campus — a knowledge base for healthcare professionals and patients; Macif: delivered service design, research, and UX/UI for insurance platform using Agile and SAFe methodologies; Tarides: established user-centered design processes for early-stage tech startup, creating foundational design system.

Senior Product Designer at nwsurance

January 1, 2017 - December 31, 2018

Reduced auto insurance signup flow from 32 screens to 10. Created responsive designs, prototypes, illustrations, and icons. Mentored junior designers.

Principal UX Designer at Google.org

January 1, 2017 - December 31, 2017

Designed global booking platform for nonprofits to reserve event spaces across Google's worldwide office network. Led user research and stakeholder workshops to shape product direction. Mentored junior UX/UI designers.

UX Design Manager at Kaiser Permanente

January 1, 2016 - December 31, 2017

Coordinated team of 6 UX/UI designers building design system for iOS and Android apps serving 12+ million members. Established components, patterns, and guidelines across complex healthcare ecosystem with multiple user types. Ensured WCAG accessibility compliance — critical for medical applications; apps still in use today.

Senior UX/UI Designer at Babycenter

January 1, 2015 - December 31, 2016

Principal designer for 2 Agile teams, delivering products for the world’s leading platform for new and expectant parents. Created Baby Names Finder — a tool using Babycenter data and US Social Security records to help parents compare names. Designed responsive designs and illustrations for mobile and desktop across 10+ countries. Contributed to products serving 9+ million members worldwide.

Senior UX/UI Designer at IXyo yo earning

January 1, 2013 - December 31, 2014

Designed UX and visual systems for K-12 educational platform serving millions of students. Created illustrations for mathematical learning games. Developed sales and marketing infographics demonstrating student progress and topic mastery.