Freelance and remote Community managers jobs in Kolkata, India

Provide customer support during night shifts via phone, email, and chat. Assist with inquiries, resolve concerns promptly, and deliver a smooth, professional customer experience. Maintain accurate records of customer interactions and escalate complex issues to the appropriate team. Work should meet defined service quality standards. Candidates should have strong verbal and written communication skills, basic computer and MS Office proficiency, and availability for on-site night-shift work. Customer service or BPO experience is helpful; strong-entry level applicants may also be suitable. Read more