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A student of learning in this ever evolving industry, I am a front-end developer with a proven track record of collaborating in the high-pressure ticketing sector to meet complex, shifting client needs. With over five years of experience, I am well-versed in the challenges of managing technical debt as a product scales; consequently, my priorities are always centered on maximizing reusability, code clarity, documentation, and the user experience.…A student of learning in this ever evolving industry, I am a front-end developer with a proven track record of collaborating in the high-pressure ticketing sector to meet complex, shifting client needs. With over five years of experience, I am well-versed in the challenges of managing technical debt as a product scales; consequently, my priorities are always centered on maximizing reusability, code clarity, documentation, and the user experience.

Jocelyn Carrillo

Front-End Developer, Web Developer, Programmer, +2

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A student of learning in this ever evolving industry, I am a front-end developer with a proven track record of collaborating in the high-pressure ticketing sector to meet complex, shifting client needs. With over five years of experience, I am well-versed in the challenges of managing technical debt as a product scales; consequently, my priorities are always centered on maximizing reusability, code clarity, documentation, and the user experience.…A student of learning in this ever evolving industry, I am a front-end developer with a proven track record of collaborating in the high-pressure ticketing sector to meet complex, shifting client needs. With over five years of experience, I am well-versed in the challenges of managing technical debt as a product scales; consequently, my priorities are always centered on maximizing reusability, code clarity, documentation, and the user experience.

Available to hire

A student of learning in this ever evolving industry, I am a front-end developer with a proven track record of collaborating in the high-pressure ticketing sector to meet complex, shifting client needs.

With over five years of experience, I am well-versed in the challenges of managing technical debt as a product scales; consequently, my priorities are always centered on maximizing reusability, code clarity, documentation, and the user experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Work Experience

Front-End Web Developer at Ticket Socket

November 1, 2018 - March 1, 2026

Front-End Web Developer at Ticket Socket, focusing on refactoring legacy code to improve system performance and implementing consistent coding standards and documentation practices across the codebase. Supported features for managing diverse client events, including seated and timed-entry formats, supporting 100+ global clients across multiple languages and time zones. Responsibilities included SVG seating maps, ticket inventory and pricing, recurring event logic, and comprehensive reporting. Collaborated with the team to evaluate feature requests against current product capabilities, prioritizing solutions that benefit the most clients, require minimal changes, and address core needs. Implemented third-party payment processors: Stripe, Square, and Square Terminal.

Tech and Training Support at Subsource

May 1, 2018 - March 1, 2019

Frontline tech support for users; ensured web issues were recorded and followed up until completion; created platform documentation and provided web training to users. Worked with outsourced team members on issues and requests; utilized JIRA for web support issues and follow-ups; provided input and feedback on new projects.