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Hi, I’m John Alcantara. I’m a hospitality and community engagement professional based in Dubai with 10+ years of experience delivering outstanding guest experiences and driving customer relationships across service, sales, and social media. I thrive on turning conversations into meaningful connections, supporting marketing campaigns, and maintaining high operational standards. I enjoy blending frontline operations with digital community management to help brands grow, nurture communities, and create engaging content that resonates with audiences.…Hi, I’m John Alcantara. I’m a hospitality and community engagement professional based in Dubai with 10+ years of experience delivering outstanding guest experiences and driving customer relationships across service, sales, and social media. I thrive on turning conversations into meaningful connections, supporting marketing campaigns, and maintaining high operational standards. I enjoy blending frontline operations with digital community management to help brands grow, nurture communities, and create engaging content that resonates with audiences.

John Alcantara

Community Manager, Social Media Manager, Content Creator, +2

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Hi, I’m John Alcantara. I’m a hospitality and community engagement professional based in Dubai with 10+ years of experience delivering outstanding guest experiences and driving customer relationships across service, sales, and social media. I thrive on turning conversations into meaningful connections, supporting marketing campaigns, and maintaining high operational standards. I enjoy blending frontline operations with digital community management to help brands grow, nurture communities, and create engaging content that resonates with audiences.…Hi, I’m John Alcantara. I’m a hospitality and community engagement professional based in Dubai with 10+ years of experience delivering outstanding guest experiences and driving customer relationships across service, sales, and social media. I thrive on turning conversations into meaningful connections, supporting marketing campaigns, and maintaining high operational standards. I enjoy blending frontline operations with digital community management to help brands grow, nurture communities, and create engaging content that resonates with audiences.

Available to hire

Hi, I’m John Alcantara. I’m a hospitality and community engagement professional based in Dubai with 10+ years of experience delivering outstanding guest experiences and driving customer relationships across service, sales, and social media. I thrive on turning conversations into meaningful connections, supporting marketing campaigns, and maintaining high operational standards.

I enjoy blending frontline operations with digital community management to help brands grow, nurture communities, and create engaging content that resonates with audiences.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Advanced

Work Experience

Community Assistant at Food Fund International

January 1, 2025 - Present

Managed daily interactions across Instagram and TikTok. Responded to comments, messages, and inquiries professionally. Supported content publishing and scheduling. Assisted with marketing campaigns and engagement initiatives.

Guest Experience Concierge at Food Fund International

January 1, 2024 - January 1, 2025

Delivered personalized guest service and memorable experiences. Handled reservations, inquiries, and special requests. Resolved guest concerns promptly and professionally.

Restaurant Supervisor at Wokyo Noodle Bar

January 1, 2019 - January 1, 2023

Supervised front-of-house operations and staff. Trained team members on upselling and menu knowledge. Handled customer escalations and ensured service quality.

Telesales Executive at DU Telecom

January 1, 2018 - January 1, 2019

Conducted outbound sales calls and generated leads. Achieved and exceeded sales targets. Maintained strong customer relationships.