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I’m passionate about the world of e-commerce and I love diving into product research and creating compelling listings that draw shoppers in. With hands-on experience as a Virtual Assistant for Amazon and Shopify, I thrive on helping brands grow by optimizing listings, improving customer experiences, and driving data-driven marketing strategies. I enjoy staying ahead of market trends and bringing innovative ideas to life for online stores. I’m dedicated to supporting growing teams with a detail-oriented approach, creativity, and a commitment to continuous improvement. I believe each product has a story worth telling, and I aim to craft authentic connections between brands and their audiences while streamlining processes and elevating online performance.…I’m passionate about the world of e-commerce and I love diving into product research and creating compelling listings that draw shoppers in. With hands-on experience as a Virtual Assistant for Amazon and Shopify, I thrive on helping brands grow by optimizing listings, improving customer experiences, and driving data-driven marketing strategies. I enjoy staying ahead of market trends and bringing innovative ideas to life for online stores. I’m dedicated to supporting growing teams with a detail-oriented approach, creativity, and a commitment to continuous improvement. I believe each product has a story worth telling, and I aim to craft authentic connections between brands and their audiences while streamlining processes and elevating online performance.

John Mark Gemotra

Social Media Manager, Marketing Strategist, SEO Expert, +1

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I’m passionate about the world of e-commerce and I love diving into product research and creating compelling listings that draw shoppers in. With hands-on experience as a Virtual Assistant for Amazon and Shopify, I thrive on helping brands grow by optimizing listings, improving customer experiences, and driving data-driven marketing strategies. I enjoy staying ahead of market trends and bringing innovative ideas to life for online stores. I’m dedicated to supporting growing teams with a detail-oriented approach, creativity, and a commitment to continuous improvement. I believe each product has a story worth telling, and I aim to craft authentic connections between brands and their audiences while streamlining processes and elevating online performance.…I’m passionate about the world of e-commerce and I love diving into product research and creating compelling listings that draw shoppers in. With hands-on experience as a Virtual Assistant for Amazon and Shopify, I thrive on helping brands grow by optimizing listings, improving customer experiences, and driving data-driven marketing strategies. I enjoy staying ahead of market trends and bringing innovative ideas to life for online stores. I’m dedicated to supporting growing teams with a detail-oriented approach, creativity, and a commitment to continuous improvement. I believe each product has a story worth telling, and I aim to craft authentic connections between brands and their audiences while streamlining processes and elevating online performance.

Available to hire

I’m passionate about the world of e-commerce and I love diving into product research and creating compelling listings that draw shoppers in. With hands-on experience as a Virtual Assistant for Amazon and Shopify, I thrive on helping brands grow by optimizing listings, improving customer experiences, and driving data-driven marketing strategies. I enjoy staying ahead of market trends and bringing innovative ideas to life for online stores.

I’m dedicated to supporting growing teams with a detail-oriented approach, creativity, and a commitment to continuous improvement. I believe each product has a story worth telling, and I aim to craft authentic connections between brands and their audiences while streamlining processes and elevating online performance.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Service Technical Support Specialist at PropMech Corporation

March 1, 2024 - Present

Delivered exceptional customer service and technical assistance for intricate machinery. Collaborated with engineering teams to diagnose issues, led on-site repair coordination, and contributed to a 30% reduction in response time through training and process improvements.

Customer Service Representative at iQor

September 1, 2023 - January 31, 2024

Managed high volumes of inbound calls, addressed customer inquiries, and resolved issues with professionalism. Implemented proactive approaches to enhance satisfaction, reducing handle time and boosting positive feedback scores.

eCommerce Store Manager at Kurk Media

January 1, 2021 - July 31, 2023

Led development and optimization of online storefronts, managed daily operations, and drove growth of online sales through data-driven listing optimization and cross-functional collaboration.