Social Research Telephone Interviewer at Big Village

Interviewed respondents using auto-caller software to achieve hourly survey rates; experienced both remote and hybrid work environments; frequently achieved above team-average rates over several months; worked with supervisors and received feedback to interact with respondents in a polite and efficient manner.

Crew Member at McDonald's Barkly Square

Worked amongst crew members and managers to reach and exceed pre-determined KPIs. Developed customer service skills by handling customer relations and complaints. Worked across multiple stations and roles in a high-pressure environment.

Social Media Intern at Anime Diet

Worked remotely to provide daily updates to Anime Diet's social media platforms. Interacted with other social media interns to plan and coordinate communications over different time zones.