Jon Ander Fuentes Gómez
I'm Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure.
About
I’m Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure.
I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.
- 10 years' experience
- Joined December 2025
Industry experience
- Financial Services
- Government
- Professional Services
- Software & Internet
- Other
Work experience· 4 roles
Architected a DORA-compliant incident response framework integrating Dynatrace AutomationEngine with ServiceNow ITOM, ensuring automatic ticket creation, classification, and evidence attachment for critical alerts. Designed a multi-vendor observability operating model for regulated hybrid estates to remove visibility gaps and standardize control evidence. Delivered audit-evidence dashboards and telemetry forensic audit achieving ~20% cost reduction while preserving retention objectives.
Led observability instrumentation during legacy-to-OpenShift modernization, maintaining continuity during platform transition. Implemented Kubernetes health & reliability reporting (Grafana/Prometheus) and deployed synthetic monitoring for critical citizen journeys.
Technical lead for enterprise observability implementation across large-scale, security- segmented environments. Migrated critical logging use cases into Dynatrace Grail, defining ingestion patterns for operational forensics and incident support. Built self-healing automation pipelines (Ansible/Python) for secure unattended deployment of OneAgents/ActiveGates and auto-remediation of L1 incidents. Tuned Davis AI anomaly detection to reduce alert fatigue, accelerate triage, and prevent recurring incident patterns.
Certifications and awards· 5
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