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I'm Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure. I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.…I'm Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure. I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.

Jon Ander Fuentes Gómez

Architect, Designer, Full Stack Developer, +2

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I'm Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure. I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.…I'm Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure. I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.

Available to hire

I’m Jon Ander Fuentes Gómez, an Operational Resilience & Observability Architect with 9+ years delivering reliability and risk-reduction outcomes in Tier-1 banking and critical public infrastructure.

I design and implement audit-evidence oriented observability across hybrid environments, driving DORA-aligned ICT risk management, major-incident readiness, and recovery visibility. I focus on automation, multi-vendor observability, and telemetry governance to reduce costs and blind spots without compromising compliance objectives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Senior Operational Resilience Consultant (Contractor) at Freelance (International Projects)

June 1, 2025 - Present

Architected a DORA-compliant incident response framework integrating Dynatrace AutomationEngine with ServiceNow ITOM, ensuring automatic ticket creation, classification, and evidence attachment for critical alerts. Designed a multi-vendor observability operating model for regulated hybrid estates to remove visibility gaps and standardize control evidence. Delivered audit-evidence dashboards and telemetry forensic audit achieving ~20% cost reduction while preserving retention objectives.

Senior Infrastructure Reliability Engineer at SEPE (Spanish Public Employment Service)

January 1, 2025 - June 1, 2025

Led observability instrumentation during legacy-to-OpenShift modernization, maintaining continuity during platform transition. Implemented Kubernetes health & reliability reporting (Grafana/Prometheus) and deployed synthetic monitoring for critical citizen journeys.

Lead Observability Architect at BNP Paribas (Tier-1 Financial Institution)

August 1, 2019 - January 1, 2025

Technical lead for enterprise observability implementation across large-scale, security- segmented environments. Migrated critical logging use cases into Dynatrace Grail, defining ingestion patterns for operational forensics and incident support. Built self-healing automation pipelines (Ansible/Python) for secure unattended deployment of OneAgents/ActiveGates and auto-remediation of L1 incidents. Tuned Davis AI anomaly detection to reduce alert fatigue, accelerate triage, and prevent recurring incident patterns.

Monitoring Consultant at Indra

April 1, 2016 - April 1, 2019

Consolidated monitoring into standardized Zabbix/Grafana visibility for critical clients, improving operational consistency. Implemented L1 auto-remediation scripts (Shell/PowerShell) to reduce repetitive incident workload.