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I’m Jon Enright, a passionate IT Training and Communications Specialist who genuinely enjoys training and helping people make sense of the work systems they use every day, including any process changes. I love introducing new systems and guiding teams through them so they can work more confidently and efficiently. Since 2016 I’ve moved from hands-on IT support to designing and delivering training across both State Government and the private sector. I build learning programs with in-person and e-learning components, work with SMEs to ensure content is accurate, and bring creativity into my training to keep it engaging and relevant.…I’m Jon Enright, a passionate IT Training and Communications Specialist who genuinely enjoys training and helping people make sense of the work systems they use every day, including any process changes. I love introducing new systems and guiding teams through them so they can work more confidently and efficiently. Since 2016 I’ve moved from hands-on IT support to designing and delivering training across both State Government and the private sector. I build learning programs with in-person and e-learning components, work with SMEs to ensure content is accurate, and bring creativity into my training to keep it engaging and relevant.

Jon Enright

Instructional Designer, Online Trainer, Content Designer, +1

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I’m Jon Enright, a passionate IT Training and Communications Specialist who genuinely enjoys training and helping people make sense of the work systems they use every day, including any process changes. I love introducing new systems and guiding teams through them so they can work more confidently and efficiently. Since 2016 I’ve moved from hands-on IT support to designing and delivering training across both State Government and the private sector. I build learning programs with in-person and e-learning components, work with SMEs to ensure content is accurate, and bring creativity into my training to keep it engaging and relevant.…I’m Jon Enright, a passionate IT Training and Communications Specialist who genuinely enjoys training and helping people make sense of the work systems they use every day, including any process changes. I love introducing new systems and guiding teams through them so they can work more confidently and efficiently. Since 2016 I’ve moved from hands-on IT support to designing and delivering training across both State Government and the private sector. I build learning programs with in-person and e-learning components, work with SMEs to ensure content is accurate, and bring creativity into my training to keep it engaging and relevant.

Available to hire

I’m Jon Enright, a passionate IT Training and Communications Specialist who genuinely enjoys training and helping people make sense of the work systems they use every day, including any process changes. I love introducing new systems and guiding teams through them so they can work more confidently and efficiently.

Since 2016 I’ve moved from hands-on IT support to designing and delivering training across both State Government and the private sector. I build learning programs with in-person and e-learning components, work with SMEs to ensure content is accurate, and bring creativity into my training to keep it engaging and relevant.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

IT Training & Communications Officer at Wyndham City Council

January 1, 2025 - October 1, 2025

Developed and delivered the Training & Communications Plan; designed learning content and materials for in-person and online delivery; created a Windows 11 intranet landing page and end-user training assets; led end-user training and communications for technology changes; produced knowledge resources and FAQs; collaborated with IT leadership and SME stakeholders to plan and execute training initiatives; tracked engagement and outcomes.

Systems Trainer at Metro Tunnel Project Office

August 1, 2023 - September 1, 2024

Organized and delivered training for core Information Management systems (Content Manager Desktop, Team Binder, SharePoint); delivered onboarding via LMS365 and Microsoft Teams; created Windows 11 intranet landing page; developed and refreshed training materials; produced session schedules and tracked attendance; supported the Information Management Training & Communications team and integrated training data with Service Desk processes.

IT Systems Trainer at Locksmith Supply Company (LSC)

October 1, 2016 - December 1, 2020

Provided IT training and support for the network and staff; onboarding of new employees; assisted with Office 365 account moves, hardware setup (desk/mobile), IP telephony and vendor liaison; supported Health & Safety compliance; created and maintained knowledge resources and user guides; delivered both in-person and online training sessions and managed IT assets across Australian and New Zealand sites.