Hi, I'm Maurice Jones Mason, an IT professional and software engineer with over eight years of experience in software development, performance monitoring, and delivering solid client experiences. I specialize in front-end technologies, APIs, and cloud integrations, and I am passionate about building scalable, user-friendly solutions. Throughout my career, I have collaborated with cross-functional teams, mentored colleagues, and driven initiatives from concept to deployment. I thrive in fast-paced environments and enjoy turning complex requirements into reliable, maintainable software.

Maurice Jones Mason

Hi, I'm Maurice Jones Mason, an IT professional and software engineer with over eight years of experience in software development, performance monitoring, and delivering solid client experiences. I specialize in front-end technologies, APIs, and cloud integrations, and I am passionate about building scalable, user-friendly solutions. Throughout my career, I have collaborated with cross-functional teams, mentored colleagues, and driven initiatives from concept to deployment. I thrive in fast-paced environments and enjoy turning complex requirements into reliable, maintainable software.

Available to hire

Hi, I’m Maurice Jones Mason, an IT professional and software engineer with over eight years of experience in software development, performance monitoring, and delivering solid client experiences. I specialize in front-end technologies, APIs, and cloud integrations, and I am passionate about building scalable, user-friendly solutions.

Throughout my career, I have collaborated with cross-functional teams, mentored colleagues, and driven initiatives from concept to deployment. I thrive in fast-paced environments and enjoy turning complex requirements into reliable, maintainable software.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Onboard Software Consultant/Engineer at Gray Quarter /GovPath
June 1, 2024 - Present
Collaborated with cross-functional teams to implement solutions addressing security, performance, and scalability. Coordinated project meetings, managed client communications, and oversaw application initiation from concept to deployment. Developed, troubleshot, and maintained applications using C#, JavaScript, and Angular, improving code stability and performance. Led client onboarding by gathering and analyzing requirements to ensure smooth application integration.
L2 Desktop Support at Capgemini
June 30, 2024 - August 25, 2025
Handled walk-in technical support using ServiceNow Ticketing System and provided a wide array of software and hardware support for GE employees.
Jr Web Developer/Software Developer at Dinsmore & Shohl
March 31, 2024 - August 25, 2025
Developed and maintained .NET Framework-based applications integrated with SQL databases. Improved web application integrity through updates and managed project requirements.
Senior Desktop Support Engineer at Workhorse Group Inc
June 30, 2023 - August 25, 2025
Supported helpdesk operations performing hardware/software troubleshooting and enhanced network security infrastructure management. Led infrastructure hardware and software updates, including a new onboarding procedure for equipment management.
Computer User Support Specialist at University of Cincinnati, College of Medicine
October 31, 2022 - August 25, 2025
Delivered comprehensive support to medical staff managing over 10,000 systems, defined technical procedures, and provided leadership to support teams. Developed a user-friendly COVID symptom tracking application during a software engineering internship.
Help Desk Technician Tier II at University of Cincinnati
December 31, 2019 - August 25, 2025
Provided technical support for systems such as Blackboard, LMS, SAP, and SharePoint.
Onboard Software Consultant/Engineer at Gray Quarter / GovPath
June 1, 2024 - Present
Collaborated with cross-functional teams to design and deploy solutions that meet security, performance, and scalability requirements. Led client onboarding, gathered requirements, and managed communications to guide applications from concept to deployment. Developed and troubleshot applications using C#, JavaScript, and Angular, improving stability and performance.
L2 Desktop Support at Capgemini
June 30, 2024 - September 17, 2025
Provided walk-in technical support utilizing ServiceNow ticketing system, addressing a wide array of software and hardware issues for GE employees and resolving incidents efficiently.
Jr Web Developer/Software Developer at Dinsmore & Shohl
March 31, 2024 - September 17, 2025
Developed and maintained .NET Framework-based applications with SQL database integration. Improved web application integrity through updates and effectively managed project requirements.
Senior Desktop Support Engineer at Workhorse Group Inc
June 30, 2023 - September 17, 2025
Supported helpdesk operations, performing hardware/software troubleshooting. Enhanced network security and managed infrastructure alongside the Infrastructure Manager. Led projects to update infrastructure hardware and software, including onboarding procedures to better manage equipment.
Computer User Support Specialist at University of Cincinnati, College of Medicine
October 31, 2022 - September 17, 2025
Delivered comprehensive support to medical staff, managing over 10,000 systems. Defined technical procedures and provided leadership to support teams.
Software Engineering Internship at University of Cincinnati
May 31, 2021 - September 17, 2025
Developed a user-friendly COVID symptom tracking application for students and staff.
Help Desk Technician Tier II at University of Cincinnati
December 31, 2019 - September 17, 2025
Provided technical support for systems including Blackboard, LMS, SAP, and SharePoint.
Onboard Software Consultant/Engineer at Gray Quarter / GovPath
June 1, 2024 - Present
Collaborate with cross-functional teams to implement solutions that meet security, performance, and scalability requirements. Coordinate and facilitate project meetings, manage client communications, and oversee application initiation from concept to deployment. Develop, troubleshoot, and maintain applications using C#, JavaScript, and Angular, enhancing code stability and performance. Lead client onboarding process, gathering and analyzing requirements to ensure smooth application integration.
L2 Desktop Support at Capgemini
June 1, 2024 - September 17, 2025
Handle Walk-in Technical Support utilizing ServiceNow Ticketing System. Wide array of Software Support and Hardware Support for GE Employees.
Jr Web Developer/Software Developer at Dinsmore & Shohl
March 1, 2024 - September 17, 2025
Developed and maintained .NET Framework-based applications, integrating SQL databases. Improved web application integrity through updates and managed project requirements.
Senior Desktop Support Engineer at Workhorse Group Inc
June 1, 2023 - September 17, 2025
Supported helpdesk operations, performing hardware/software troubleshooting. Enhanced network security and managed infrastructure alongside the Infrastructure Manager. Led projects to update infrastructure hardware and software, including new Onboarding procedure to better manage equipment.
Computer User Support Specialist at University of Cincinnati, College of Medicine
October 1, 2022 - September 17, 2025
Delivered comprehensive support to medical staff, managing over 10,000 systems. Defined technical procedures and provided leadership to support teams.
Software Engineering Internship at University of Cincinnati, College of Medicine
May 1, 2021 - September 17, 2025
Developed a user-friendly COVID symptom tracking application for students and staff.
Help Desk Technician Tier II at University of Cincinnati
December 1, 2019 - September 17, 2025
Provided technical support for systems including Blackboard, LMS, SAP, and SharePoint.

Education

Software Engineering Bootcamp, MERN Stack at Per Scholas
October 1, 2023 - October 31, 2023
Masters In Health Informatics at University of Cincinnati
January 1, 2021 - January 1, 2021
B.S. in Information Technology, Software Development at University of Cincinnati
January 1, 2019 - January 1, 2019
Software Engineering Bootcamp, MERN Stack at Per Scholas
October 1, 2023 - September 17, 2025
B.S. in Information Technology, Software Development at University of Cincinnati
January 11, 2030 - January 1, 2019
Software Engineering Bootcamp, MERN Stack at Per Scholas
October 1, 2023 - September 17, 2025
Master of Health Informatics at University of Cincinnati
January 11, 2030 - January 1, 2021
B.S. in Information Technology, Software Development at University of Cincinnati
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Healthcare, Education, Professional Services