Passionate about crafting fully responsive, accessible websites that deliver outstanding user experiences.
Passionate about crafting fully responsive, accessible websites that deliver outstanding user experiences.
With 22 years of hands-on experience across diverse sectors, travel, media, insurance, FTSE 100, military, retail, and more. I specialize in transforming complex business and user requirements into intuitive, customer-centric designs.
I thrive in dynamic environments, seamlessly bridging the gap between design, marketing, and technical teams to create real value.
My approach combines strategic thinking with creative execution to build solutions that not only meet business goals but delight users every step of the way.
Advisers were frustrated by too many clicks and ‘hidden’ calculator buttons.
Advisers reported saving significant time and mental effort during large, repetitive policy input tasks.
Find the full case study at [jonnyturner.me](https://www.twine.net/signin
Led modernization and redesign of the My Account platform across multiple brands such as Aviva, Quote Me Happy, and TSB. Delivered improved accessibility compliance to WCAG 2.1, faster load times, and scalable reusable UI components through the ION Framework. Responsibilities included defining design strategy, UI modernization, embedding accessibility testing, cross-functional collaboration, mentorship to .NET teams, and stakeholder presentations.
Played key role in the Connect project, leading product design and UI development for a scalable, user-centric platform following Aviva’s standards. Increased conversion rates by 31%. Led UI architecture, reusable component development, user journey design, prototyping in Figma and Sketch, accessibility-driven UI development, and worked closely with cross-functional teams for alignment and framework improvements.
Led design and development of the My Future Planner microsite for Aviva’s Innovation Team, delivering an accessible, scalable MVP. Focused on product design, UX strategy, UI prototyping, user-centric methodology, cross-team collaboration, and rapid agile delivery within tight timelines.
Post a job and invite Jonny, or contact them directly. No hidden commission.
