Passionate about crafting fully responsive, accessible websites that deliver outstanding user experiences. With 22 years of hands-on experience across diverse sectors, travel, media, insurance, FTSE 100, military, retail, and more. I specialize in transforming complex business and user requirements into intuitive, customer-centric designs. I thrive in dynamic environments, seamlessly bridging the gap between design, marketing, and technical teams to create real value. My approach combines strategic thinking with creative execution to build solutions that not only meet business goals but delight users every step of the way.

Jonny Turner

Passionate about crafting fully responsive, accessible websites that deliver outstanding user experiences. With 22 years of hands-on experience across diverse sectors, travel, media, insurance, FTSE 100, military, retail, and more. I specialize in transforming complex business and user requirements into intuitive, customer-centric designs. I thrive in dynamic environments, seamlessly bridging the gap between design, marketing, and technical teams to create real value. My approach combines strategic thinking with creative execution to build solutions that not only meet business goals but delight users every step of the way.

Available to hire

Passionate about crafting fully responsive, accessible websites that deliver outstanding user experiences.

With 22 years of hands-on experience across diverse sectors, travel, media, insurance, FTSE 100, military, retail, and more. I specialize in transforming complex business and user requirements into intuitive, customer-centric designs.
I thrive in dynamic environments, seamlessly bridging the gap between design, marketing, and technical teams to create real value.

My approach combines strategic thinking with creative execution to build solutions that not only meet business goals but delight users every step of the way.

See more

Language

English
Fluent

Work Experience

Lead UX/UI Designer + UI Development at TCS @ Aviva
February 28, 2025 - July 15, 2025
Led modernization and redesign of the My Account platform across multiple brands such as Aviva, Quote Me Happy, and TSB. Delivered improved accessibility compliance to WCAG 2.1, faster load times, and scalable reusable UI components through the ION Framework. Responsibilities included defining design strategy, UI modernization, embedding accessibility testing, cross-functional collaboration, mentorship to .NET teams, and stakeholder presentations.
UX Designer + UI Development at TCS @ Aviva
November 1, 2022 - July 15, 2025
Played key role in the Connect project, leading product design and UI development for a scalable, user-centric platform following Aviva’s standards. Increased conversion rates by 31%. Led UI architecture, reusable component development, user journey design, prototyping in Figma and Sketch, accessibility-driven UI development, and worked closely with cross-functional teams for alignment and framework improvements.
Lead UX Designer + UI Development at TCS @ Aviva
July 31, 2022 - July 15, 2025
Led design and development of the My Future Planner microsite for Aviva’s Innovation Team, delivering an accessible, scalable MVP. Focused on product design, UX strategy, UI prototyping, user-centric methodology, cross-team collaboration, and rapid agile delivery within tight timelines.
UX Designer + UI Development at TCS @ Aviva
December 31, 2021 - July 15, 2025
Led design and front-end development of the Connect Health platform, implementing Aviva UI Framework for consistency and scalability. Improved navigation and usability with accessible, user-centered interfaces compliant with WCAG standards. Collaborated with product owners, analysts, and developers on design and business goals.
Lead UI Developer + Accessibility Engineer at Virtusa XLabs
February 28, 2018 - July 15, 2025
Contract role focusing on UI development and accessibility engineering.
UI Designer + Lead UI Developer + Accessibility Engineer at Aviva
June 30, 2017 - July 15, 2025
Multiple contract engagements across several periods focused on UI design, lead development, and accessibility engineering.
UX/UI Designer + Lead UI Developer at TUI Ski/Specialist Holidays
June 30, 2016 - July 15, 2025
Contract roles delivering UX/UI design and lead UI development assignments across multiple periods.

Education

B.A.(HONS) Multimedia design at Northumbria University
January 1, 1998 - December 31, 2002

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Travel & Hospitality, Retail, Media & Entertainment
    paper CASE STUDY: Streamlining Product Access for Pension Advisers

    Case study snapshot.

    Problem:

    Advisers were frustrated by too many clicks and ‘hidden’ calculator buttons.

    Solutions:

    • Introduced a persistent submenu for quick access to calculators.
    • Allowed the last-used product tab to remain open by default.

    Outcome:

    Advisers reported saving significant time and mental effort during large, repetitive policy input tasks.

    Find the full case study at [jonnyturner.me](https://www.twine.net/signin