Jordan Francis

Available to hire

Skills

Experience Level

Work Experience

Digital Marketing Coordinator at Chef Hassan’s Kitchen
May 1, 2025 - Present
Owned end-to-end digital growth strategy, increasing website traffic from under 100 to 600+ monthly sessions within 10 months; improved email open rates to 43.98% through subject line testing and segmentation; generated $6,700+ in online sales during initial launch by managing Shopify operations and promotions; built automated email flows including welcome and abandoned-cart sequences; improved search visibility through keyword optimization, metadata updates, and site indexing fixes.
Digital Marketing Coordinator at MADE2EAT LTD
July 1, 2025 - Present
Maintained a 1.63% store conversion rate across 2,300+ sessions through layout and checkout improvements; achieved 34% average email open rate (peak 41.8%) through targeted campaigns; built automated email sequences reaching click rates up to 15.1%; managed paid campaigns on Meta and TikTok contributing 1,000+ monthly sessions on startup-scale budget; generated $4,700+ launch revenue through segmented promotions and product drops.
Cross-Functional Operations Associate at Costco Wholesale Canada
July 1, 2017 - Present
Supported daily operations across Membership, Bakery, Tire Centre, and Gas Station departments; resolved customer issues and processed refunds in high-volume environments; managed appointment scheduling, records, and documentation in specialty departments; maintained full compliance with safety and health regulations across operational areas.

Education

Honours Bachelor of Arts – Political Science at York University
January 11, 2030 - May 1, 2021
Google Professional Certificate in E-Commerce & Digital Marketing at Google / Coursera
January 11, 2030 - March 1, 2026

Qualifications

Google Professional Certificate in E-Commerce & Digital Marketing
January 11, 2030 - March 1, 2026

Industry Experience

Retail, Software & Internet, Professional Services

Skills

Experience Level