Experienced professional in operations management, solution implementation, and customer support, with a strong focus on technology products and digital services. I have developed deep expertise in team coordination, contract and vendor management, performance monitoring, and data analysis, working with global leaders such as Kaleyra, Meta, and IBM. My background includes managing communication platforms (SMS, WhatsApp, voice) and deploying SaaS solutions, with a consistent track record of driving operational efficiency and ensuring customer satisfaction. I bring a comprehensive understanding of dynamic, fast-paced environments - covering everything from internal operations to direct B2B customer engagement. I’m results-oriented, creative in solving complex challenges, and quick to adapt to evolving technologies. Passionate about collaboration and continuous improvement, I strive to deliver innovative solutions that align with customer needs and contribute to sustained business growth.…Experienced professional in operations management, solution implementation, and customer support, with a strong focus on technology products and digital services. I have developed deep expertise in team coordination, contract and vendor management, performance monitoring, and data analysis, working with global leaders such as Kaleyra, Meta, and IBM. My background includes managing communication platforms (SMS, WhatsApp, voice) and deploying SaaS solutions, with a consistent track record of driving operational efficiency and ensuring customer satisfaction. I bring a comprehensive understanding of dynamic, fast-paced environments - covering everything from internal operations to direct B2B customer engagement. I’m results-oriented, creative in solving complex challenges, and quick to adapt to evolving technologies. Passionate about collaboration and continuous improvement, I strive to deliver innovative solutions that align with customer needs and contribute to sustained business growth.WWWW…