Experienced CRM consultant with a strong expertise in successfully managing and executing complex projects on various platforms, particularly with HubSpot CRM. Proficient in the entire project lifecycle, including requirements gathering, testing, implementing and deploying solutions. Demonstrated adaptability in mastering new processes and software, having worked with multiple CRMs, APIs, integrations, and automation platforms. Exceptional at rapidly grasping novel systems and fostering productive collaboration with stakeholders and team members to deliver innovative solutions that surpass business objectives.

Experienced CRM consultant with a strong expertise in successfully managing and executing complex projects on various platforms, particularly with HubSpot CRM. Proficient in the entire project lifecycle, including requirements gathering, testing, implementing and deploying solutions. Demonstrated adaptability in mastering new processes and software, having worked with multiple CRMs, APIs, integrations, and automation platforms. Exceptional at rapidly grasping novel systems and fostering productive collaboration with stakeholders and team members to deliver innovative solutions that surpass business objectives.

Available to hire

Experienced CRM consultant with a strong expertise in successfully managing and executing complex projects on various
platforms, particularly with HubSpot CRM. Proficient in the entire project lifecycle, including requirements gathering, testing,
implementing and deploying solutions. Demonstrated adaptability in mastering new processes and software, having worked
with multiple CRMs, APIs, integrations, and automation platforms.
Exceptional at rapidly grasping novel systems and fostering
productive collaboration with stakeholders and team members to deliver innovative solutions that surpass business objectives.

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Language

English
Fluent

Work Experience

CRM Specialist FW (Future Women) at Future Women
January 1, 2025 - Present
Standardized marketing workflow automations within CRM, aligning cross-functional teams and ensuring consistent execution of campaigns across all customer touchpoints.
Senior Solutions Consultant
August 1, 2023 - January 1, 2025
Led cross-functional teams in HubSpot CRM projects, ensuring seamless integration with clients' existing systems and alignment with business objectives.
Solutions Consultant
October 1, 2021 - July 1, 2023
Designed and executed comprehensive HubSpot CRM solutions focusing on optimizing sales and marketing processes, streamlining workflows, and enhancing customer engagement through effective automation features.
Business Analyst at Adroit Support Pty Ltd
April 1, 2018 - October 1, 2021
Co-led a nonprofit digital project; oversaw end-to-end development backlog management and requirements prioritization for a Microsoft Dynamics CRM platform.
Business Analyst
April 1, 2018 - October 1, 2021
Led a nonprofit digital project, overseeing end-to-end development backlog management and requirements prioritization for a Microsoft Dynamics CRM platform.

Education

Bachelor’s Degree, Information Technology (Information Systems and Business Analysis) at Macquarie University
January 11, 2030 - January 22, 2026
Diploma, Design and Visual Communications at LASALLE College of the Arts
January 11, 2030 - January 1, 2018

Qualifications

Google AI Essentials
January 1, 2024 - January 22, 2026
Google Prompting Essentials
January 1, 2024 - January 22, 2026
CRM Data Migration Certification
January 1, 2024 - January 22, 2026
Solutions Architecture Foundations
January 1, 2024 - January 22, 2026
Inbound HubSpot Academy
January 1, 2023 - January 22, 2026
HubSpot CRM Hub Implementation
January 1, 2024 - January 22, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment