Detail-oriented, customer-focused professional with strong experience in digital operations, client communication, and support workflow management. Skilled in handling shared inboxes, routing inquiries accurately, and ensuring prompt resolution and high satisfaction. Creative and technical digital content specialist who transforms concepts into engaging visual assets, responsive websites, and marketing campaigns. Combines strong aesthetic execution with web development skills and multimedia production experience to deliver high-quality work under tight deadlines.

Wisdom Nwanozie

Detail-oriented, customer-focused professional with strong experience in digital operations, client communication, and support workflow management. Skilled in handling shared inboxes, routing inquiries accurately, and ensuring prompt resolution and high satisfaction. Creative and technical digital content specialist who transforms concepts into engaging visual assets, responsive websites, and marketing campaigns. Combines strong aesthetic execution with web development skills and multimedia production experience to deliver high-quality work under tight deadlines.

Available to hire

Detail-oriented, customer-focused professional with strong experience in digital operations, client communication, and support workflow management. Skilled in handling shared inboxes, routing inquiries accurately, and ensuring prompt resolution and high satisfaction.

Creative and technical digital content specialist who transforms concepts into engaging visual assets, responsive websites, and marketing campaigns. Combines strong aesthetic execution with web development skills and multimedia production experience to deliver high-quality work under tight deadlines.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Sales & Customer Service Representative at FibreOne
November 1, 2024 - March 1, 2026
Promoted high-speed broadband fiber internet plans by matching prospective customers with suitable subscription packages. Provided customer support by handling service inquiries, account requests, and feedback resolution. Processed new subscriptions, maintained accurate customer records, and coordinated internally to ensure smooth service activation and retention.
Sales & Customer Service Representative at FibreOne - Lagos
November 1, 2024 - March 1, 2026
Promoted high-speed fiber broadband plans by explaining service features and matching customers with suitable subscription packages to drive sales. Provided customer support by handling service inquiries, account requests, and feedback resolution. Processed new subscriptions, maintained accurate customer records, and coordinated with internal teams to support smooth service activation and retention.
Digital Media & Production Specialist at Independent Project Hub
January 1, 2022 - Present
Configured and managed multi-platform live streaming setups by optimizing video capture, audio tracks, and connected hardware peripherals for seamless broadcasting. Troubleshot hardware and software bottlenecks to maintain uninterrupted digital production cycles. Developed digital promotional assets and graphics to support online visibility and consistent branding across platforms.
Sales person / Cashier at Emmatoes shopping mall
April 1, 2021 - November 1, 2024
Provided customer service on the sales floor by understanding shopper needs and recommending products to drive sales. Managed high-volume POS transactions, processed payments accurately, and balanced cash drawers with precision. Maintained an organized sales floor, including stocking and merchandising standards, and supported inventory tracking.
Sales person / cashier at Emmatoes shopping mall - Lagos
April 1, 2021 - November 1, 2024
Provided excellent sales-floor customer service by engaging shoppers, understanding needs, and recommending merchandise to drive sales. Handled high-volume POS transactions, processed payments accurately, and balanced cash drawers with high precision. Maintained an organized and well-stocked sales floor, supporting inventory tracking and merchandising standards.
Freelance Graphic & Web Designer; Sales Manager & Content Creator at Self-Employed / Independent
January 1, 2021 - Present
Designed, coded, and deployed responsive websites, portfolio pages, and digital landing pages using HTML, CSS, JavaScript, and GitHub to improve online presence and user experience. Created high-impact visual assets, digital branding packages, and marketing materials tailored for social media and online platforms to increase audience engagement. Streamlined digital content workflows by integrating creative execution with technical tools, delivering clean and professional media projects on schedule. Collaborated with clients to translate ideas and brand requirements into polished visual outputs and functional web interfaces.
Freelance Graphic & Web Designer, Sales Manager & Content Creator at Self-Employed / Independent
January 1, 2021 - Present
Designed, coded, and deployed responsive websites, portfolio pages, and digital landing pages using HTML, CSS, JavaScript, and GitHub. Created high-impact visual assets and digital branding/marketing materials tailored for social media and online platforms. Streamlined end-to-end content workflows by integrating technical tools with creative execution, ensuring clean, professional outputs delivered on schedule. Collaborated with clients to translate brand requirements and creative briefs into polished visual deliverables and functional web interfaces.

Education

Bachelor of Science in Accounting (In Progress) at Miva Open University
January 11, 2030 - August 17, 2026
Bachelor of Science in Accounting (in progress) at Miva Open University
January 11, 2030 - August 17, 2026
Bachelor of Science (Accounting) - In Progress at Miva Open University
January 1, 0001 - August 17, 2026

Qualifications

Drivers License
January 11, 2030 - August 17, 2026
Drivers License
January 11, 2030 - August 17, 2026
Drivers License
January 11, 2030 - August 17, 2026

Industry Experience

Financial Services, Media & Entertainment, Retail, Software & Internet, Telecommunications, Professional Services
    PHL Courier

    PHL Courier
    A modern, responsive web application designed for courier and delivery logistics services. PHL Courier provides a streamlined user interface for customers to check shipping services, calculate rates, track packages, and get in touch with logistics support.

    Live Demo: https://www.twine.net/signin

    Features
    Responsive Design: Fully optimized layout built to look and perform seamlessly across mobile phones, tablets, and desktop computers.

    Package Tracking System: Interactive interface allowing users to track shipments and view real-time delivery status updates.

    Service Overview: Clear breakdown of domestic shipping, express delivery, and cargo handling services.

    Rate Calculator / Estimation: Tools to help users estimate shipping costs based on destination and package dimensions.

    Contact & Support Integration: Easy-to-navigate contact channels, office locations, and operational hours for customer inquiries.

    Tech Stack
    Frontend: HTML5, CSS3, JavaScript (ES6+)

    Styling Framework: Modern CSS / Responsive Grid Framework

    Hosting & Deployment: GitHub Pages ([https://www.twine.net/signin

    The-Best-Restaurant

    The Best Restaurant - Online Ordering Platform
    A modern, fully responsive web-based food ordering application built for restaurants, fast-food outlets, and food vendors in Nigeria. It features a sleek user interface, dynamic menu filtering, real-time shopping cart management, secure database tracking via Supabase, and automated online payments via Paystack.

    Features
    Mobile-First Design: Fully optimized layout built with Tailwind CSS to look and perform great on smartphones, tablets, and desktop screens.

    Dynamic Menu & Category Filtering: Browse items by primary categories (All Items, Swallow & Soups, Rice Dishes, Porridge, etc.) and secondary sub-filters (Soups Only, Swallows Only, Proteins & Meat).

    Interactive Cart Drawer: Slide-over cart drawer allowing customers to easily add, adjust quantities, or remove items with a live-updating total.

    Supabase Backend Integration: Connects seamlessly to Supabase to fetch live menu items and categories, and securely saves completed customer orders.

    Paystack Payment Gateway: Integrated with Paystack Inline JS V2 for fast, secure, and reliable local and international payment processing in Nigerian Naira (NGN).

    Digital Receipt Generator: Automatically generates a comprehensive digital receipt modal upon successful payment, complete with a printable format and order reference details.

    Contact & Support Modal: Quick-access modal for customer support phone numbers, email addresses, and working hours.

    Tech Stack
    Frontend: HTML5, Tailwind CSS (CDN)

    Scripting: Vanilla JavaScript (ES6+)

    Database & Backend: Supabase (JavaScript Client SDK v2)

    Payments: Paystack Inline JS V2

    Icons: Font Awesome 6.4.0
    this a live website to take a look
    https://www.twine.net/signin