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I'm Jess Rowley, a remote-first Community & Events Director with proven expertise in global program strategy, event production, and partnership development. I have led large-scale community initiatives, built volunteer networks, and driven sponsorship programs across gaming, digital entertainment, and veterinary industries, with a strong focus on creating safer, more inclusive online spaces. I am technologically fluent with emerging platforms and innovative community software, and I pride myself on driving engagement and delivering measurable outcomes through analytical rigor and empathic communication. I combine analytic rigor with collaborative leadership to foster creative teamwork and mentorship across industries. My work emphasizes clear communication, safety, and thoughtful stakeholder engagement to grow thriving communities and successful programs that resonate with diverse participants while advancing company goals.…I'm Jess Rowley, a remote-first Community & Events Director with proven expertise in global program strategy, event production, and partnership development. I have led large-scale community initiatives, built volunteer networks, and driven sponsorship programs across gaming, digital entertainment, and veterinary industries, with a strong focus on creating safer, more inclusive online spaces. I am technologically fluent with emerging platforms and innovative community software, and I pride myself on driving engagement and delivering measurable outcomes through analytical rigor and empathic communication. I combine analytic rigor with collaborative leadership to foster creative teamwork and mentorship across industries. My work emphasizes clear communication, safety, and thoughtful stakeholder engagement to grow thriving communities and successful programs that resonate with diverse participants while advancing company goals.

Jess Rowley

Community Manager, Project Manager, Content Producer, +2

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I'm Jess Rowley, a remote-first Community & Events Director with proven expertise in global program strategy, event production, and partnership development. I have led large-scale community initiatives, built volunteer networks, and driven sponsorship programs across gaming, digital entertainment, and veterinary industries, with a strong focus on creating safer, more inclusive online spaces. I am technologically fluent with emerging platforms and innovative community software, and I pride myself on driving engagement and delivering measurable outcomes through analytical rigor and empathic communication. I combine analytic rigor with collaborative leadership to foster creative teamwork and mentorship across industries. My work emphasizes clear communication, safety, and thoughtful stakeholder engagement to grow thriving communities and successful programs that resonate with diverse participants while advancing company goals.…I'm Jess Rowley, a remote-first Community & Events Director with proven expertise in global program strategy, event production, and partnership development. I have led large-scale community initiatives, built volunteer networks, and driven sponsorship programs across gaming, digital entertainment, and veterinary industries, with a strong focus on creating safer, more inclusive online spaces. I am technologically fluent with emerging platforms and innovative community software, and I pride myself on driving engagement and delivering measurable outcomes through analytical rigor and empathic communication. I combine analytic rigor with collaborative leadership to foster creative teamwork and mentorship across industries. My work emphasizes clear communication, safety, and thoughtful stakeholder engagement to grow thriving communities and successful programs that resonate with diverse participants while advancing company goals.

Available to hire

I’m Jess Rowley, a remote-first Community & Events Director with proven expertise in global program strategy, event production, and partnership development. I have led large-scale community initiatives, built volunteer networks, and driven sponsorship programs across gaming, digital entertainment, and veterinary industries, with a strong focus on creating safer, more inclusive online spaces. I am technologically fluent with emerging platforms and innovative community software, and I pride myself on driving engagement and delivering measurable outcomes through analytical rigor and empathic communication.

I combine analytic rigor with collaborative leadership to foster creative teamwork and mentorship across industries. My work emphasizes clear communication, safety, and thoughtful stakeholder engagement to grow thriving communities and successful programs that resonate with diverse participants while advancing company goals.

Skills

Copywriting

CRM

Experience Level

Copywriting

Expert

CRM

Expert

Language

English

Fluent

Work Experience

Director of Events & Programs at Global Game Jam, Inc.

November 1, 2024 - August 1, 2025

Produced and managed events run by Global Game Jam, including the annual GGJ, GGJ Next, and co-produced partner jams; organized webinars and streaming content; managed a large network of volunteers; oversaw scholarship programs; collected and analyzed post-event evaluations; delivered high-level reports; ensured community adherence to policy.

Partner, Chief of Operations and Community at Indie Game Academy

March 1, 2022 - Present

Scaled Discord community from 250 to 6,500 members; designed and enforced community guidelines; hosted 100+ live events; identified and developed partnerships; led a 10-member moderator team; created a Notion-based guidebook for consistent communication and safety; represented IG A at Play NYC and Anime NYC, driving 45 paid class signups and expanding offerings to new developers.

Operations Enterprise Specialist at Veterinary Innovative Partners

January 1, 2023 - October 1, 2024

Built and maintained relationships with per diem veterinarians and staffing agencies; managed scheduling for 7 hospitals across the NYC metro; handled urgent staffing requests and coordinated payroll and invoicing for assigned employees; supported practice managers with staffing needs and regional special projects.

Client Services, Vet Assistant at Heart of Chelsea Veterinary Group

January 1, 2016 - January 1, 2023

Delivered concierge-level client service across 3 growing practice locations; coordinated 700+ international pet travel appointments, ensuring USDA/APHIS compliance; increased online pharmaceutical sales by 90% through targeted outreach; advanced from CSR to veterinary assistant; earned multiple awards and leadership training.

Today Show Plaza Coordinator at NBCUniversal

January 1, 2015 - January 1, 2016

Greeted incoming guests entering the plaza; coordinated on-site activities with marketing teams; collaborated with partners to host events and promotions; supported on-site initiatives and staff logistics.

Receptionist Intern at Vinegar Hill Veterinary Group

January 1, 2014 - January 1, 2016

Wrote press releases to promote initiatives; designed program inserts and flat-screen slides; coordinated local business promotions and ticketing; collaborated on social media strategy to drive CX and engagement.