I am an account management and business development professional with 15+ years of experience driving partner acquisition, revenue growth, and long-term client success across hospitality and marketplace platforms. I have proven expertise in developing business plans, end-to-end sales cycles, territory management, negotiation, and value-based selling. I maintain a strong customer-first mindset with hands-on experience onboarding, scaling, and optimizing Key and SMB partners. Based in Auckland, New Zealand, I am seeking to build a long-term career in travel tech and I hold a New Zealand Open Work Visa with no restrictions, valid until 2029-01-15. I am passionate about leveraging data-driven insights to grow partnerships and marketplace value. I enjoy collaborating with cross-functional teams, mentoring others, and delivering results that improve partner success and guest experiences across global markets.

Jaspreet Singh

I am an account management and business development professional with 15+ years of experience driving partner acquisition, revenue growth, and long-term client success across hospitality and marketplace platforms. I have proven expertise in developing business plans, end-to-end sales cycles, territory management, negotiation, and value-based selling. I maintain a strong customer-first mindset with hands-on experience onboarding, scaling, and optimizing Key and SMB partners. Based in Auckland, New Zealand, I am seeking to build a long-term career in travel tech and I hold a New Zealand Open Work Visa with no restrictions, valid until 2029-01-15. I am passionate about leveraging data-driven insights to grow partnerships and marketplace value. I enjoy collaborating with cross-functional teams, mentoring others, and delivering results that improve partner success and guest experiences across global markets.

Available to hire

I am an account management and business development professional with 15+ years of experience driving partner acquisition, revenue growth, and long-term client success across hospitality and marketplace platforms. I have proven expertise in developing business plans, end-to-end sales cycles, territory management, negotiation, and value-based selling. I maintain a strong customer-first mindset with hands-on experience onboarding, scaling, and optimizing Key and SMB partners. Based in Auckland, New Zealand, I am seeking to build a long-term career in travel tech and I hold a New Zealand Open Work Visa with no restrictions, valid until 2029-01-15.

I am passionate about leveraging data-driven insights to grow partnerships and marketplace value. I enjoy collaborating with cross-functional teams, mentoring others, and delivering results that improve partner success and guest experiences across global markets.

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Language

English
Fluent
Hindi
Fluent

Work Experience

Senior Area Manager at Agoda.com, New Delhi NCR (India)
February 1, 2023 - June 1, 2024
Owned end-to-end partner acquisition and growth lifecycle for high-value hotel chain partners across multiple territories. Acted as Acquisition Project Lead to build and retain hotel supply across Agoda network for India, Sri Lanka & Nepal, achieving 27% growth in acquisitions in one year. Prospected, pitched, negotiated, and onboarded SMB and chain partners, driving incremental revenue growth of 7% and adding USD 250k incremental commission earnings. Served as trusted advisor to Key Account chains (Radisson, Accor, Wyndham, Hyatt) by understanding business challenges and articulating platform value, increasing room nights share by 38%. Led territory strategy to prioritise high-potential partners and maximise long-term marketplace value. Negotiated commercial terms, campaign participation, and margin optimization. Used performance data and market insights to drive partner adoption and revenue maturity across products and pricing layers. Led a team of 6 Strategic Account Managers; trave
Area Manager at Agoda.com, New Delhi NCR (India)
January 1, 2021 - February 1, 2023
Acquired and managed a portfolio of high-value chains and SMB partners, focusing on activation, engagement, and revenue ramp-up. Drove partner performance through pricing optimization, promotional participation, and product education. Developed market-entry strategies to support merchant growth and platform adoption. Led a team of 4 market managers and achieved 37% market share in net room nights, the highest among India operations. Conducted market research to identify trends and opportunities; established SOPs for tracking, reviewing, and reporting KPIs. Key achievement includes leading the Agoda Intelligence Project, surpassing targets and earning a USD 1,000 team prize; devised insights for strategic Sri Lanka market expansion increasing market share by 33%.
Senior Market Manager at Agoda.com, New Delhi NCR (India)
February 1, 2019 - January 1, 2021
Developed a comprehensive market growth strategy for South India through account management and partner program sign-ups. Collaborated with senior management to coordinate experimentation and KPI-driven initiatives. Provided guidance to a team of 4, ensuring successful partnerships within Agoda Growth Programs. Implemented monitoring and reporting tools to track performance via customized dashboards and reports.
Marketing Manager at Agoda.com, Bangkok (Thailand)
May 1, 2017 - November 1, 2017
Six months of exclusive in-office training. Developed strategy for India as a Destination & Outbound market to drive growth through performance marketing and new supply. Gained experience in PPC and SEO marketing tools; collaborated with corporate office and India management to coordinate experiments and partnerships with domestic players.
Market Manager at Agoda.com, New Delhi NCR (India)
August 1, 2014 - January 1, 2019
Managed a portfolio of 200+ hotels in key city markets (New Delhi NCR, Jaipur, Bengaluru). Developed analytical reports on pricing, market insights, and growth opportunities. Drove year-on-year growth in room nights, expanded inventory quality and quantity, and enhanced brand awareness through long-term partner relationships.
Sr. Manager Revenue & Reservations at Radisson Blu Hotel Ghaziabad, New Delhi NCR (India)
May 1, 2011 - July 1, 2014
Scoped pricing, positioning, and inventory management across source channels. Provided analysis on strategies, room statistics, and demand factors; prepared 3-month forecasting and supported budgeting. Identified trends and obstacles to drive revenue, maximizing revenue across Rooms and Conferencing; provided revenue management expertise to General Manager and leadership; maintained distribution channels and OTA presence.
Reservations Manager at The Leela Palace Kempinski Udaipur, Udaipur, India
August 1, 2010 - April 1, 2011
Managed all channels (CRO, GDS, Internet) including room types and selling strategy. Maintained monthly reports (Competition Rate Intelligence, RevPAR Penetration, Source & Market Segment productivity, Nationality). Trained reservations team of 3; implemented up-selling strategies; tracked booking pace and group related metrics; monitored invoicing and credit status.
Guest Services Ambassador (Part-time) at Park Hyatt Auckland, Auckland, New Zealand
September 1, 2024 - Present
Delivering customer-centric service in a fast-paced, high-volume hospitality environment. Responded to guest service requests, transportation, local tours, and special amenities; acted as the voice of the customer by resolving issues and managing VIP expectations; gained local market exposure to Auckland hospitality businesses and guest behavior; managed check-in/check-out in PMS and addressed guest complaints promptly.

Education

MBA at Massey University - Auckland, NZ
January 1, 2024 - January 1, 2025
Bachelor of Science, Hotel Management at Guru Gobind Singh Indraprastha University - New Delhi
January 1, 2003 - January 1, 2007

Qualifications

Strategic Account Management Certified
January 11, 2030 - March 23, 2026
Digital Marketing
January 11, 2030 - March 23, 2026

Industry Experience

Travel & Hospitality, Software & Internet, Professional Services, Media & Entertainment