Available to hire
I am a business engineer and MBA professional with 8+ years of experience in strategic operations, business intelligence, and go-to-market execution. I excel at leading cross-functional growth initiatives, automating processes, and implementing scalable revenue systems across SaaS, eCommerce, Ed Tech, and creative industries.
I am a collaborative partner who drives revenue growth by aligning executives, stakeholders, and team members to execute GTM strategies, optimize processes, and deliver measurable results across Latin America and the United States.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Strategic Consultant at Grupo Fey (Terra Eventos, Cobros Globales)
January 1, 2018 - PresentSupported family-owned enterprises with operational and digital strategy development. Identified bottlenecks in operations, sales, and event marketing. Designed smart growth systems to support long-term scalability.
AWS Cloud Adoption Partner at Opazo & Morris
January 1, 2024 - PresentPartnered with AWS Premier Consulting Partner Morris & Opazo to drive cloud adoption across Guatemala. Engaged real estate and traditional industry clients in the transition to AWS-based infrastructure. Led business development, go-to-market strategy, and stakeholder engagement for AWS solutions.
Co-Founder, CEO at Qubix360 Solutions
January 1, 2021 - PresentProvided digital consulting services across LATAM and the U.S. in revenue growth, CRM setup, automation, and AI-powered workflows. Designed and implemented business operating systems for SMBs, including marketing funnels, sales enablement, and customer service strategies. Served clients including small enterprises, creative professionals, and brands in events, education, logistics, and tech.
Business Intel Manager & Go-to-Market Lead at Learning Genie
January 1, 2023 - PresentLed go-to-market expansion beyond California into new U.S. states, onboarding districts like San Bernardino and Kern. Built and managed the Learning Genie Ambassadors Program, growing to 10 active district partners. Developed dashboards and internal reports to help leadership track GTM efforts and KPIs. Collaborated closely with the CEO on strategic initiatives for EdTech market penetration.
SDR to SDR Supervisor at Amazon Business
December 31, 2024 - July 21, 2025Promoted from Sales Development Rep to Supervisor by demonstrating consistent performance and leadership. Helped clients unlock key account features through consultations. Increased client usage of procurement and cost-saving tools, improving engagement and retention.
SDR to SDR Supervisor at Square POS
December 31, 2024 - July 21, 2025Promoted from SDR to Supervisor by effectively qualifying leads and coordinating with Account Executives. Managed lead flow from marketing into the sales pipeline. Streamlined communication between sales and support teams for higher conversion rates.
Medical Interpreter at Knoah Solutions / Certified Languages International
December 31, 2019 - July 21, 2025Provided real-time medical interpreting between Spanish and English speakers. Ensured clear, confidential, and culturally appropriate communication. Helped reduce misunderstandings in clinical and emergency interactions.
Customer Service Supervisor at Walmart.com
December 31, 2018 - July 21, 2025Promoted to Supervisor after demonstrating leadership and operational efficiency. Led a support team during peak eCommerce growth, ensuring high customer satisfaction and fast resolution times. Implemented process improvements that reduced escalations by 20%.
Strategic Consultant at Grupo Fey (Terra Eventos, Cobros Globales)
January 1, 2018 - PresentSupported family-owned enterprises with operational and digital strategy development. Identified bottlenecks in operations, sales, and event marketing, and designed smart growth systems to support long-term scalability.
AWS Cloud Adoption Partner at Opazo & Morris
January 1, 2024 - PresentPartnered with AWS Premier Consulting Partner Morris & Opazo to drive cloud adoption across Guatemala. Engaged real estate and traditional industry clients in the transition to AWS-based infrastructure. Led business development, GTM strategy, and stakeholder engagement for AWS solutions.
Co-Founder, CEO at Qubix360 Solutions
January 1, 2021 - PresentProvided digital consulting services across LATAM and the U.S. in areas including revenue growth, CRM setup, automation, and AI-powered workflows. Designed and implemented business operating systems for SMBs, including marketing funnels, sales enablement, and customer service strategies. Clients included small enterprises, creative professionals, and brands in events, education, logistics, and tech.
Business Intel Manager & Go-to-Market Lead at Learning Genie
January 1, 2023 - PresentLed the company’s go-to-market expansion beyond California into new U.S. states, successfully onboarding districts like San Bernardino and Kern. Built and managed the Learning Genie Ambassadors Program, growing it to 10 active district partners. Developed dashboards and internal reports that helped executive leadership track GTM efforts, user growth, and engagement KPIs. Collaborated closely with the CEO on strategic initiatives for EdTech market penetration.
SDR to SDR Supervisor at Amazon Business
December 31, 2024 - July 21, 2025Promoted from Sales Development Rep to Supervisor by demonstrating consistent performance and leadership. Helped Amazon Business clients unlock key account features through one-on-one consultations. Increased client usage of procurement and cost-saving tools, improving platform engagement and retention.
SDR to SDR Supervisor at Square POS
December 31, 2024 - July 21, 2025Promoted from SDR to Supervisor by effectively qualifying leads and coordinating with Account Executives. Managed lead flow from marketing into the sales pipeline. Streamlined communication between sales and support teams for higher conversion rates.
Medical Interpreter at Knoah Solutions / Certified Languages International
December 31, 2019 - July 21, 2025Provided real-time medical interpreting between Spanish and English speakers, ensuring clear, confidential, and culturally appropriate communication. Helped reduce misunderstandings in clinical and emergency interactions.
Customer Service Supervisor at Walmart.com
December 31, 2018 - July 21, 2025Promoted to Supervisor after demonstrating leadership and operational efficiency. Led a support team during peak eCommerce growth, ensuring high CSAT and fast resolution times. Implemented process improvements that reduced escalations by 20%.
Strategic Consultant at Grupo Fey (Terra Eventos, Cobros Globales)
January 1, 2018 - PresentSupported family-owned enterprises with operational and digital strategy development. Identified bottlenecks in operations, sales, and event marketing. Designed smart growth systems to support long-term scalability.
AWS Cloud Adoption Partner Consultant at Opazo & Morris
January 1, 2024 - PresentPartnered with AWS Premier Consulting Partner Morris & Opazo to drive cloud adoption across Guatemala. Engaged real estate and traditional industry clients in the transition to AWS-based infrastructure. Led business development, go-to-market strategy, and stakeholder engagement for AWS solutions.
Consultant at Qubix360 Solutions
January 1, 2021 - PresentProvided digital consulting services across LATAM and the U.S. in revenue growth, CRM setup, automation, and AI-powered workflows. Designed and implemented business operating systems for SMBs, including marketing funnels, sales enablement, and customer service strategies. Worked with clients including small enterprises, creative professionals, and brands in events, education, logistics, and tech.
Business Intel Manager & Go-to-Market Lead at Learning Genie
January 1, 2023 - PresentLed the company’s go-to-market expansion beyond California into new U.S. states, successfully onboarding districts like San Bernardino and Kern. Built and managed the Learning Genie Ambassadors Program, growing it to 10 active district partners. Developed dashboards and internal reports to help executive leadership track GTM efforts, user growth, and engagement KPIs. Collaborated closely with the CEO on strategic initiatives for EdTech market penetration.
SDR to SDR Supervisor at Amazon Business
December 31, 2024 - August 1, 2025Promoted from Sales Development Rep to Supervisor by demonstrating consistent performance and leadership. Helped Amazon Business clients unlock key account features through one-on-one consultations. Increased client usage of procurement and cost-saving tools, improving platform engagement and retention.
SDR to SDR Supervisor at Square POS
December 31, 2024 - August 1, 2025Promoted from SDR to Supervisor by effectively qualifying leads and coordinating with Account Executives. Managed lead flow from marketing into the sales pipeline. Streamlined communication between sales and support teams for higher conversion rates.
Medical Interpreter at Knoah Solutions / Certified Languages International
December 31, 2019 - August 1, 2025Provided real-time medical interpreting between Spanish and English speakers. Ensured clear, confidential, and culturally appropriate communication. Helped reduce misunderstandings in clinical and emergency interactions.
Customer Service Supervisor at Walmart.com
December 31, 2018 - August 1, 2025Promoted to Supervisor after demonstrating leadership and operational efficiency. Led a support team during peak eCommerce growth, ensuring high CSAT and fast resolution times. Implemented process improvements that reduced escalations by 20%.
Business Growth Leader | Tech-Driven Strategist | Creative Ops Expert at Qubix 360 Solutions
January 1, 2018 - PresentSupporting family-owned enterprises with operational and digital strategy development by identifying bottlenecks in operations, sales, and event marketing. Designed smart growth systems to support long-term scalability. Partnering with AWS Premier Consulting Partner Morris & Opazo to drive cloud adoption across Guatemala, engaging real estate and traditional industry clients. Leading business development, go-to-market strategy, and stakeholder engagement for AWS solutions. Providing digital consulting services across LATAM and the U.S. in revenue growth, CRM setup, automation, and AI-powered workflows. Designed and implemented business operating systems for SMBs including marketing funnels, sales enablement, and customer service strategies. Clients include small enterprises, creative professionals, and brands in events, education, logistics, and tech.
Business Intelligence Manager & Go-to-Market Lead at Learning Genie
January 1, 2021 - PresentLed the company’s go-to-market expansion beyond California into new U.S. states, successfully onboarding districts like San Bernardino and Kern. Built and managed the Learning Genie Ambassadors Program, growing it to 10 active district partners. Developed dashboards and internal reports to help executive leadership track go-to-market efforts, user growth, and engagement KPIs. Collaborated closely with the CEO on strategic initiatives for EdTech market penetration. Promoted from Sales Development Rep to Supervisor by demonstrating consistent performance and leadership.
Customer Service Supervisor at Walmart.com
January 1, 2018 - August 20, 2025Promoted to Supervisor after demonstrating leadership and operational efficiency. Led a support team during peak eCommerce growth, ensuring high CSAT and fast resolution times. Implemented process improvements that reduced escalations by 20%.
Medical Interpreter at Knoah Solutions / Certified Languages International
December 31, 2019 - August 20, 2025Provided real-time medical interpreting between Spanish and English speakers. Ensured clear, confidential, and culturally appropriate communication. Helped reduce misunderstandings in clinical and emergency interactions.
Medical Interpreter at Certified Languages International / Noah Solutions
January 1, 2019 - PresentProvided real-time medical interpreting between Spanish and English speakers; ensured clear, confidential, and culturally appropriate communication; supported clinical and emergency interactions.
Education
Bachelor of Fine Arts at Concervatorio Nacional De Guatemala
June 1, 2020 - January 17, 2024A Bachelor of Fine Arts (BFA) in Music is an intensive, practice-oriented degree designed for students pursuing a professional career in music performance, composition, production, or sound design. This program blends rigorous artistic training with theoretical and historical foundations, focusing on developing technical proficiency, creative expression, and critical listening.
Business Engineering at Panamerican Business School
January 16, 2016 - October 30, 2020A Business Engineering degree combines the analytical rigor of engineering with the strategic mindset of business management. This interdisciplinary program prepares professionals to design, optimize, and lead business systems through the integration of technology, economics, and organizational processes.
Business Engineering at Panamerican Business School
January 1, 2016 - December 31, 2021MBAi at Universidad Francisco Marroquin
January 1, 2022 - December 31, 2025Business Engineering at Panamerican Business School
January 1, 2016 - December 31, 2021Business Engineering at Panamerican Business School
January 1, 2016 - December 31, 2021Business Engineering at Universidad Francisco Marroquín
January 1, 2016 - January 1, 2021MBA at Panamerican Business School
January 1, 2022 - January 1, 2025MBA at Pan American Business School
January 11, 2030 - March 18, 2026Qualifications
Ableton Live Suite 12 Certified User
September 14, 2024 - September 30, 2024As a certified user of Ableton Live 12, I have demonstrated advanced proficiency in one of the industry’s leading digital audio workstations (DAW). This certification validates my ability to create, edit, produce, and perform music using Live’s full suite of tools.
Key competencies include:
🎛️ Audio and MIDI recording, editing, and arrangement
🎚️ Sound design using instruments, effects, and Max for Live devices
🎵 Live performance and session view integration
🎼 Mixing and mastering workflows
⚙️ Workflow optimization and creative automation
This certification reflects not only technical expertise, but also creative fluency in using Ableton Live 12 for both studio production and live performance environments.
Co-Founder, CEO
January 1, 2016 - December 31, 2021AWS Cloud Adoption Partner
January 1, 2022 - January 1, 2025Industry Experience
Financial Services, Retail, Education, Media & Entertainment, Non-Profit Organization, Professional Services, Software & Internet, Real Estate & Construction, Transportation & Logistics, Other, Gaming
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🔊 Rival Synths Preview is a short, vibe-heavy synth piece exploring the tension between analog warmth and digital sharpness. It’s ideal for projects that need moody, cinematic textures or experimental electronic soundtracks. I work closely with visual creators, animators, and indie game developers to score pieces that feel alive and evolving. Let’s build something epic together.
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