I am a product designer with 15 years of hands-on experience shipping high-quality interfaces, design systems, and end-to-end product experiences across insurtech, enterprise, retail, and public services. I work from strategy through to implementation—discovery, user research, interaction design, prototyping in code, and design systems architecture. I stay focused on craft, systems thinking, and delivering measurable product outcomes.

Juan Pablo Castro

I am a product designer with 15 years of hands-on experience shipping high-quality interfaces, design systems, and end-to-end product experiences across insurtech, enterprise, retail, and public services. I work from strategy through to implementation—discovery, user research, interaction design, prototyping in code, and design systems architecture. I stay focused on craft, systems thinking, and delivering measurable product outcomes.

Available to hire

I am a product designer with 15 years of hands-on experience shipping high-quality interfaces, design systems, and end-to-end product experiences across insurtech, enterprise, retail, and public services. I work from strategy through to implementation—discovery, user research, interaction design, prototyping in code, and design systems architecture. I stay focused on craft, systems thinking, and delivering measurable product outcomes.

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Experience Level

Expert
Expert
Expert
Beginner

Language

English
Fluent
Spanish; Castilian
Fluent
Portuguese
Intermediate

Work Experience

Founder & Creator at Globo Studio (Independent design studio)
October 1, 2025 - Present
Independent design practice at the intersection of strategy, craft, and AI. End-to-end delivery across UX, design systems, and product launches, with AI-assisted workflows and launch leadership.
Lead Product Designer at LEVO (product design consultancy)
July 1, 2023 - May 1, 2025
Led B2B platform design; reduced customer support dependency by 40% through self-serve catalogs, permissions management, cost-centre controls, and cross-desktop/mobile delivery. Built the design system from scratch with tokens and hundreds of components; defined architecture and accessibility standards in Figma and Storybook.
Senior Product Designer at Open Insurance (AirTree-backed insurtech)
May 1, 2021 - June 1, 2023
Increased conversions by 20% and reduced drop-offs by 70% by redesigning quote flows across Huddle, Bupa, ahm, Polestar, and SlingShot; moved pricing to the front of the journey; refined visual hierarchy, interaction patterns, and microcopy. Conducted weekly customer interviews and designed tests to validate demand signals.
Senior Product Designer at LEVO (product design consultancy)
July 1, 2020 - April 1, 2021
Led multi-brand design system work: Open Design System with a token-based, multi-brand component library; reduced time-to-market by 50%; supported a Bupa platform launch in 10 weeks.
Senior Product Designer at AKQA (global digital agency — contract)
February 1, 2020 - May 1, 2020
Led interaction and visual design for Coca-Cola Amatil’s B2B e-commerce platform; contributed to MYCCA and other Coca-Cola Amatil digital initiatives across Australia and New Zealand.
Product Designer at Folk (digital product agency)
November 1, 2014 - July 1, 2019
Delivered product design across government and enterprise clients (Queensland Department of Communities, Infrastructure Australia, etc.); led KiC Box end-to-end across youth and carers; built apps, dashboards, branding, and promotional materials.
UX & UI Designer at Cinergy AG
June 1, 2012 - July 1, 2013
Redesigned the web platform and native app for Switzerland’s film platform; ensured a consistent cross-platform experience across web and mobile.

Education

Front-end Web Development Certificate at General Assembly, Sydney
January 11, 2030 - June 1, 2026
Business Management Certificate at Pontificia Universidad Católica de Chile
January 11, 2030 - June 1, 2026
International Exchange at PUC Rio de Janeiro, Brazil
January 11, 2030 - June 1, 2026
Bachelor's Degree in Design at Pontificia Universidad Católica de Chile
January 11, 2030 - June 1, 2026

Qualifications

Front-end Web Development Certificate
January 11, 2030 - June 1, 2026
Business Management Certification
January 11, 2030 - June 1, 2026
International Exchange
January 11, 2030 - June 1, 2026

Industry Experience

Software & Internet, Government, Retail, Education, Professional Services, Media & Entertainment