Juan Rusantos

Production Assistant at Atres Media

Supported media production and QA processes, coordinating between teams, gathering feedback from user testers, documenting issues, and cross-platform communication.

Production Assistant at Gramercy Park Studios

Delivered high-quality customer service in a multicultural, high-volume environment. Developed strong communication and problem-solving skills when dealing with diverse customers. Cross-functional collaboration with internal teams and external clients.

Receptionist / Front Desk at Golden Tulip Kassel Hotel Reis S

Delivered hospitality services; supported guests; managed front-desk operations; contributed to guest satisfaction.

Customer Service Supervisor at Byron Hamburgers

Supervised daily customer service operations; resolved customer complaints; led team; improved service levels.

Video Editor at ATRES MEDIA (Spain)

Strong eye for visual quality, UI clarity and timing; developed through professional video editing experience.

Customer Services Supervisor at Byron Hamburgers

Supervised daily operations and maintained high standards of customer satisfaction in a fast-paced hospitality environment.

Customer Service - Hospitality at Gramercy Park Studios

Delivered high-quality customer service in a multicultural, high-volume environment; developed communication and problem-solving skills.

Video Editor at WAHACA SOHO (London, UK)

Delivered video editing work in a fast-paced media environment; collaborated with interdisciplinary teams.