I am a detail-oriented and reliable Customer Support & Admin Assistant with specialized experience in the Philippine e-commerce sector. I excel at managing end-to-end order fulfillment and maintaining high customer satisfaction on platforms like Shopee and Lazada. I am committed to operational efficiency and driving business growth, coordinating between buyers and sellers to resolve issues and improve customer experience through proactive communication and meticulous data management.

Julie Fe Alforte

I am a detail-oriented and reliable Customer Support & Admin Assistant with specialized experience in the Philippine e-commerce sector. I excel at managing end-to-end order fulfillment and maintaining high customer satisfaction on platforms like Shopee and Lazada. I am committed to operational efficiency and driving business growth, coordinating between buyers and sellers to resolve issues and improve customer experience through proactive communication and meticulous data management.

Available to hire
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Language

English
Fluent
Tagalog
Fluent

Work Experience

Admin Assistant at 3Q International
January 1, 2025 - June 1, 2025
Streamlined processing and management of client orders to ensure 100% accuracy in fulfillment. Served as the primary point of contact for customer inquiries, ensuring prompt and professional responses. Maintained shop records and inventory updates on Lazada and Shopee platforms. Coordinated between buyers and sellers to resolve logistical issues and improve customer experience. Performed precise data entry and updated internal databases to track sales performance and feedback.

Education

Highschool Graduate at Ramon Felipe National Highschool
June 2, 2016 - June 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet

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