High-achieving college graduate with a record of academic and extracurricular success and an aptitude for content creation. Effective at communicating and establishing strong collaborative relationships to support digital campaigns and marketing initiatives. Eager to gain experience in new environments that expand my expertise in digital marketing, editing and advertising strategy.

Katherine Konkle

High-achieving college graduate with a record of academic and extracurricular success and an aptitude for content creation. Effective at communicating and establishing strong collaborative relationships to support digital campaigns and marketing initiatives. Eager to gain experience in new environments that expand my expertise in digital marketing, editing and advertising strategy.

Available to hire

High-achieving college graduate with a record of academic and extracurricular success and an aptitude for content creation. Effective at communicating and establishing strong collaborative relationships to support digital campaigns and marketing initiatives. Eager to gain experience in new environments that expand my expertise in digital marketing, editing and advertising strategy.

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Language

English
Fluent
German
Beginner

Work Experience

Customer Service Representative at Durham College Athletic Centre
December 31, 2024 - October 1, 2025
Maintained a safe and efficient environment; ensured equipment and gym areas were safe; enforced dress code; managed student check-ins and inventory; processed day-use admissions and memberships using a cash register and POS.
Security Guard at Fifty Point Conservation Area
April 20, 2024 - September 2, 2024
Responded tactfully to complaints or calls for assistance. Remained vigilant for signs of criminal or suspicious behaviour and initiated appropriate follow-up actions. Explained park rules and regulations. Performed duties including grounds maintenance and janitorial tasks. Assisted and worked cohesively in a team environment with all departments.
Customer Service Associate at Fifty Point Conservation Area
June 1, 2022 - August 16, 2025
Responded tactfully and courteously to visitor's complaints and requests either by phone, email or in-person. Responsible for administrative tasks related to the gatehouse operations, including cash handling and reporting, day-to-day management of reservations and any other duties assigned. Processed day-use admissions and memberships using a cash register and POS machine. Created signs and flyers for gatehouse and boards around the whole park.
Customer Service Representative at Sheridan College Athletics Centre
January 1, 2022 - April 30, 2024
Maintained a safe and efficient environment; ensured proper usage of equipment and gym areas; enforced dress code; managed student check-ins and inventory; delivered information to visitors regarding all aspects of the operation.

Education

Graduate Certificate - Advanced Law Enforcement & Investigations at Durham College
September 3, 2024 - April 26, 2025
Diploma - Advertising & Marketing Communications at Sheridan Institute of Technology and Advanced Learning
September 6, 2022 - April 27, 2024
Diploma - Investigations: Public & Private at Sheridan Institute of Technology and Advanced Learning
September 6, 2022 - April 27, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Government, Retail, Software & Internet