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I am a seasoned professional with over 30 years of experience across social media, personal assistance, administration and customer service. I excel at building relationships, managing competing priorities and providing calm, reliable support to directors, teams and customers in fast-paced environments. I bring a people-first approach, strong communication, organization, creative problem-solving and operational coordination. I am adaptable to hybrid, remote and onsite workplaces and have hands-on experience in digital content creation, social media support and growing small businesses. I am passionate about supporting creative, community and purpose-led organisations through effective administration and exceptional customer experiences.…I am a seasoned professional with over 30 years of experience across social media, personal assistance, administration and customer service. I excel at building relationships, managing competing priorities and providing calm, reliable support to directors, teams and customers in fast-paced environments. I bring a people-first approach, strong communication, organization, creative problem-solving and operational coordination. I am adaptable to hybrid, remote and onsite workplaces and have hands-on experience in digital content creation, social media support and growing small businesses. I am passionate about supporting creative, community and purpose-led organisations through effective administration and exceptional customer experiences.

Kylie Wiblen

Content Creator, Marketing Strategist, Project Manager, +2

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I am a seasoned professional with over 30 years of experience across social media, personal assistance, administration and customer service. I excel at building relationships, managing competing priorities and providing calm, reliable support to directors, teams and customers in fast-paced environments. I bring a people-first approach, strong communication, organization, creative problem-solving and operational coordination. I am adaptable to hybrid, remote and onsite workplaces and have hands-on experience in digital content creation, social media support and growing small businesses. I am passionate about supporting creative, community and purpose-led organisations through effective administration and exceptional customer experiences.…I am a seasoned professional with over 30 years of experience across social media, personal assistance, administration and customer service. I excel at building relationships, managing competing priorities and providing calm, reliable support to directors, teams and customers in fast-paced environments. I bring a people-first approach, strong communication, organization, creative problem-solving and operational coordination. I am adaptable to hybrid, remote and onsite workplaces and have hands-on experience in digital content creation, social media support and growing small businesses. I am passionate about supporting creative, community and purpose-led organisations through effective administration and exceptional customer experiences.

Available to hire

I am a seasoned professional with over 30 years of experience across social media, personal assistance, administration and customer service. I excel at building relationships, managing competing priorities and providing calm, reliable support to directors, teams and customers in fast-paced environments.

I bring a people-first approach, strong communication, organization, creative problem-solving and operational coordination. I am adaptable to hybrid, remote and onsite workplaces and have hands-on experience in digital content creation, social media support and growing small businesses. I am passionate about supporting creative, community and purpose-led organisations through effective administration and exceptional customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Social Media, Webpage & Event Support at Maitland Showground (HRA & HA)

November 1, 2025 - Present

Manage all social media updates, website content and event communications online. Supported major community events including Maitland Show and monthly local Maitland Community Markets both on site and remotely.

Administration Assistant & Customer Service Officer at Maitland Showground (HRA & HA)

February 1, 2023 - September 30, 2025

Provided administration, booking support and customer service in a fast-paced environment with event hire and camping guests. Managed enquiries, payments, office coordination and database systems. Supported volunteers, board members and event stakeholders onsite and remotely. Assisted with social media updates, website content and event communications. Supported major community events including Maitland Show and monthly local Maitland Community Markets.

Marketing & Events – Team Volunteer at Earth Market Maitland | Slow Food Hunter Valley

May 1, 2021 - Present

Create social media content and promotional materials using Canva. Support stallholder communication and event promotion. Design posters, calendars and marketing materials for events.

Personal Assistant to Director at Harris Electrical and Solar Pty Ltd

March 1, 2026 - May 31, 2026

Provide executive and administrative support within a hybrid role. Manage email correspondence, scheduling and daily task coordination. Support community partnerships, sponsorships and local collaborations. Assist with content planning, internal systems and administration processes. Supported coordination of the Charity Golf Day (Red Nose Australia) and Tocal Field Days planning.

Personal Assistant to Director & Social Media & Content Creation at PostureAssist Foot Rest

November 1, 2025 - February 28, 2026

Supported business operations, administration and brand development for a start-up product company. Assisted with social media content creation and customer communication. Prepared business documentation including Terms & Conditions and product information. Researched trade fairs, networking opportunities and industry events. Assisted with market events and attended Reed Gift Fairs Sydney 2026.

Founder & Business Owner at Mae Laine Skin + Soul

May 1, 2013 - November 30, 2023

Founded and operated an online and wholesale wellness business across Australia and New Zealand. Managed branding, marketing, product development and customer engagement. Oversaw eCommerce operations, wholesale accounts and event activations. Built strong digital presence through social media and community engagement. Awarded Hunter Valley Shark Tank Business Winner (2017).

Freelance Home Stylist at The Wandering Styler

January 1, 2022 - December 31, 2023

Styled residential properties for real estate and private clients. Managed client communication, styling coordination and presentation outcomes.

Customer Service & Administration Officer / Team Leader at Hunter Valley Local Government Councils

January 1, 1996 - December 31, 2005

Supported administration, reception and records management across multiple councils. Recognised for customer service leadership (Team Leader appointment, HROC – 12 months).

Guest Services Receptionist at Mid City Motor Inn Singleton

January 1, 2003 - December 31, 2004

Managed bookings, reception enquiries and guest services.

Customer Service & Visual Merchandising at Glenridding Fruit & Vegetables

January 1, 2010 - December 31, 2012

Customer service, merchandising and community Facebook engagement.