Hi, I’m Kayla Lee Gray, an artist and designer based in Portlaoise with a strong background in frontline customer service and a passion for graphic design, branding, and social media storytelling. In my recent role at Old Fort Piercing & Tattoo, I helped grow our online presence, greeted customers warmly, and developed engaging content that boosted bookings and community engagement. I thrive in collaborative environments and enjoy turning ideas into visuals that communicate clearly and creatively. I’m pursuing further growth in digital design and branding, and I’ve gained hands-on experience creating logos, posters, illustrations, and social media assets for local businesses. My experience across retail, hospitality, and event coordination has sharpened my communication, project management, and client-facing skills, and I’m eager to apply these talents to new creative projects and roles.

Kayla Lee Gray

Hi, I’m Kayla Lee Gray, an artist and designer based in Portlaoise with a strong background in frontline customer service and a passion for graphic design, branding, and social media storytelling. In my recent role at Old Fort Piercing & Tattoo, I helped grow our online presence, greeted customers warmly, and developed engaging content that boosted bookings and community engagement. I thrive in collaborative environments and enjoy turning ideas into visuals that communicate clearly and creatively. I’m pursuing further growth in digital design and branding, and I’ve gained hands-on experience creating logos, posters, illustrations, and social media assets for local businesses. My experience across retail, hospitality, and event coordination has sharpened my communication, project management, and client-facing skills, and I’m eager to apply these talents to new creative projects and roles.

Available to hire

Hi, I’m Kayla Lee Gray, an artist and designer based in Portlaoise with a strong background in frontline customer service and a passion for graphic design, branding, and social media storytelling. In my recent role at Old Fort Piercing & Tattoo, I helped grow our online presence, greeted customers warmly, and developed engaging content that boosted bookings and community engagement. I thrive in collaborative environments and enjoy turning ideas into visuals that communicate clearly and creatively.

I’m pursuing further growth in digital design and branding, and I’ve gained hands-on experience creating logos, posters, illustrations, and social media assets for local businesses. My experience across retail, hospitality, and event coordination has sharpened my communication, project management, and client-facing skills, and I’m eager to apply these talents to new creative projects and roles.

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Language

English
Fluent

Work Experience

Administration and Social Media Manager at Old Fort Piercing & Tattoo
August 1, 2024 - November 1, 2025
Adm inistration and social media management; greet and assist customers; handle inquiries with professionalism; maintain a welcoming atmosphere; ensure effective communication with customers; develop and showcase innovative social media content; grow online presence and engagement; contribute to boosting bookings and community outreach.
Barista and All Rounder at Grind and Dose
August 1, 2024 - August 1, 2024
Greet customers with a lively disposition; create specialty coffee to order; keep the work area pristine and maintain sterile standards throughout the day.
Team Lead at Costa Coffee
March 1, 2024 - March 1, 2024
Ensure staff are fully trained in policies and procedures; ensure adherence to health and safety standards; prepare foods and coffees to Costa standards; welcome and provide appropriate customer service.
Customer Service Agent at Fastway Couriers
May 1, 2023 - May 1, 2023
Deal directly with business shipping; answer queries related to parcel tracking; update customer details by corresponding with depots and couriers.
Sales Assistant at Daybreak Emo
August 1, 2022 - August 1, 2022
Maintain customer service, assist customers with inquiries, handle gas and fuel related questions; cash handling and till counting; opening and closing the shop and hotel; stock handling; merchandising and pricing; keep the shop clean and tidy and attend to coffee machines.
Customer Service and Merchandising Representative at Homesavers
January 1, 2022 - January 1, 2022
Provide customer service across multiple locations (Portlaoise, Galway, Mountmellick); merchandising and product display; assist with inquiries and sales.
Junior Coach and Judge at Mountmellick Baton Twirlers
June 1, 2018 - June 1, 2018
Teach baton twirling and dance to children aged 3–10; help organise competition events; assist with displays and fundraising; judge and tabulate scores at national competitions; order and distribute trophies and medals.

Education

Leaving Certificate at Mountmellick Community School
September 1, 2015 - May 1, 2020
Arts, Craft and Design at Abbeyleix FETC
September 1, 2023 - May 1, 2024

Qualifications

First Aid Certificate
January 11, 2030 - November 1, 2025
Teen Membership Fitness Course
January 11, 2030 - November 1, 2025

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Other