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Hi there! I’m Kaitlyn Agee, a detail-oriented education and retail operations professional based in Palm Beach Gardens, FL. I excel at onboarding, data quality assurance, and cross-functional teamwork to improve user experiences and streamline processes in both academic and retail settings. I’m passionate about bridging gaps between stakeholders, driving efficiency, and delivering reliable results. I’m always looking for opportunities to apply my organizational skills and problem-solving mindset to help teams succeed and customers feel supported.…Hi there! I’m Kaitlyn Agee, a detail-oriented education and retail operations professional based in Palm Beach Gardens, FL. I excel at onboarding, data quality assurance, and cross-functional teamwork to improve user experiences and streamline processes in both academic and retail settings. I’m passionate about bridging gaps between stakeholders, driving efficiency, and delivering reliable results. I’m always looking for opportunities to apply my organizational skills and problem-solving mindset to help teams succeed and customers feel supported.

Kaitlyn Agee

Instructional Designer, Data Analyst, Project Manager, +6

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Hi there! I’m Kaitlyn Agee, a detail-oriented education and retail operations professional based in Palm Beach Gardens, FL. I excel at onboarding, data quality assurance, and cross-functional teamwork to improve user experiences and streamline processes in both academic and retail settings. I’m passionate about bridging gaps between stakeholders, driving efficiency, and delivering reliable results. I’m always looking for opportunities to apply my organizational skills and problem-solving mindset to help teams succeed and customers feel supported.…Hi there! I’m Kaitlyn Agee, a detail-oriented education and retail operations professional based in Palm Beach Gardens, FL. I excel at onboarding, data quality assurance, and cross-functional teamwork to improve user experiences and streamline processes in both academic and retail settings. I’m passionate about bridging gaps between stakeholders, driving efficiency, and delivering reliable results. I’m always looking for opportunities to apply my organizational skills and problem-solving mindset to help teams succeed and customers feel supported.

Available to hire

Hi there! I’m Kaitlyn Agee, a detail-oriented education and retail operations professional based in Palm Beach Gardens, FL. I excel at onboarding, data quality assurance, and cross-functional teamwork to improve user experiences and streamline processes in both academic and retail settings.

I’m passionate about bridging gaps between stakeholders, driving efficiency, and delivering reliable results. I’m always looking for opportunities to apply my organizational skills and problem-solving mindset to help teams succeed and customers feel supported.

Skills

Microsoft Excel

LMS

CRM

Experience Level

Microsoft Excel

Expert

LMS

Intermediate

CRM

Intermediate

Language

English

Fluent

Work Experience

Classroom Support Advisor II at Ultimate Medical Academy

April 1, 2025 - February 1, 2026

Led the operational onboarding and digital-tool orientation for new students, acting as a key liaison between students, instructors, and LMS/technical support. Monitored and audited student and system data (enrollment, course progress, platform access) to ensure accuracy and compliance with institutional and accrediting standards. Promoted to Advisor II for outstanding performance in data accuracy, student satisfaction, and process improvement.

Classroom Support Advisor at Ultimate Medical Academy

January 1, 2024 - April 1, 2025

Guided onboarding of new students through their digital learning journey, providing comprehensive technical orientation and ongoing support. Maintained excellence across performance metrics including quality, optimization, and user engagement, consistently meeting or exceeding. Resolved technical challenges and platform navigation issues to ensure smooth user adoption and increased student confidence in digital tools.

Merchandising Assistant at Beall’s Inc

December 1, 2022 - September 1, 2023

Managed end-to-end onboarding of new product lines through meticulous data entry. Coordinated with multiple stakeholders to ensure smooth integration of new vendors and products into existing systems. Built and maintained strong relationships with vendors, ensuring successful partnership onboarding and ongoing engagement. Utilized Microsoft Teams and various communication channels to facilitate cross-department collaboration and process implementation.

Call Center Representative at Mister Sparky

July 1, 2022 - December 1, 2022

Achieved 90% booking rate through effective needs assessment and customer onboarding processes. Earned the “Captain's Hat” award for exceptional performance in customer engagement and process optimization. Successfully managed first-time user experiences, ensuring proper service alignment and customer satisfaction.