Hi, I’m Kelsey Tuffin. I’m an adaptable and friendly professional with nearly a year of hands-on experience through the Disney International Program in Orlando, Florida. I developed strong teamwork, exceptional guest interactions, and the ability to think on my feet while delivering excellent customer service in a fast-paced environment, often coordinating with diverse colleagues. I’m excited to immerse myself in new cultures and work with diverse teams. I have a solid academic background in travel and tourism, and I’m eager to gain new experiences and grow professionally. I thrive in dynamic settings and enjoy learning from others to improve myself and the service I provide.

Kelsey Tuffin

Hi, I’m Kelsey Tuffin. I’m an adaptable and friendly professional with nearly a year of hands-on experience through the Disney International Program in Orlando, Florida. I developed strong teamwork, exceptional guest interactions, and the ability to think on my feet while delivering excellent customer service in a fast-paced environment, often coordinating with diverse colleagues. I’m excited to immerse myself in new cultures and work with diverse teams. I have a solid academic background in travel and tourism, and I’m eager to gain new experiences and grow professionally. I thrive in dynamic settings and enjoy learning from others to improve myself and the service I provide.

Available to hire

Hi, I’m Kelsey Tuffin. I’m an adaptable and friendly professional with nearly a year of hands-on experience through the Disney International Program in Orlando, Florida. I developed strong teamwork, exceptional guest interactions, and the ability to think on my feet while delivering excellent customer service in a fast-paced environment, often coordinating with diverse colleagues.

I’m excited to immerse myself in new cultures and work with diverse teams. I have a solid academic background in travel and tourism, and I’m eager to gain new experiences and grow professionally. I thrive in dynamic settings and enjoy learning from others to improve myself and the service I provide.

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Language

English
Fluent

Work Experience

Food and Beverage Cast Member at Walt Disney World
January 1, 2025 - January 1, 2025
Provided guest service and beverage/beverage-related support as part of a diverse team. Assisted with stock and show preparation, demonstrated strong customer service, and interacted with thousands of guests in a fast-paced environment. Worked to communicate clearly and think on my feet in dynamic situations.
Temp Worker at 1st Call Recruitment
July 1, 2023 - July 1, 2023
Took on a variety of temporary roles, quickly learned new tasks, and supported colleagues across assignments. Managed task sorting, helped with freight handling, and assisted with general back-of-house duties.
COVID-19 Health Advisor at Probe Group
April 1, 2022 - April 1, 2022
Provided information and guidance on COVID-19 and vaccinations via phone, delivering clear, critical information to callers and supporting them through health-related inquiries during a global pandemic.

Education

Diploma in Travel and Tourism at New Zealand School of Tourism
July 1, 2022 - May 1, 2023
Certificate in Media and Design at Yoobee Colleges of Creative Innovation
July 1, 2022 - May 1, 2023
Certificate in Youth Development at Whitireia New Zealand
February 1, 2021 - November 1, 2021
NCEA Level 1, 2 & 3 at Newlands College
January 1, 2017 - January 1, 2020

Qualifications

Certificate in Media and Design
July 1, 2022 - May 1, 2023
Certificate in Youth Development
February 1, 2021 - November 1, 2021

Industry Experience

Travel & Hospitality, Retail, Education, Media & Entertainment, Professional Services