KT

Adaptive self-starter skilled at maintaining structure in ambiguous environments, with a passion for creative writing and art.

About

Adaptive self-starter skilled at maintaining structure in ambiguous environments, with a passion for creative writing and art.

Background includes classroom support, product support, social media fundraising, and operations/assistant management, with experience training others and developing reusable solutions in both remote and on-site settings.

  • 6 years' experience
  • Joined July 2026

Languages

  • EnglishFluent
  • Spanish; CastilianAdvanced

Industry experience

  • Education
  • Non-Profit Organization
  • Media & Entertainment
  • Software & Internet
  • Professional Services

Work experience· 6 roles

Auxiliar · NALCAPJan 2026 – Jun 2026 · 6 mos

Assisted teachers in the classroom to support English language lessons and acted as a cultural ambassador. Introduced educational technology and trained teachers on how to use and optimize classroom programs. Helped students prepare for their Cambridge exam by practicing independent conversation skills.

Office Manager · Champion Driving SchoolApr 2025 – Jan 2026 · 10 mos

Conducted official TDLR road tests and assisted with the licensing process. Scheduled daily drive times and road tests for students and managed a classroom of about 20 students per session. Demonstrated leadership by training new employees on managing LMS systems and enrolling students.

Product Support Associate · Elevation EducationApr 2024 – Jun 2025 · 1 yr 3 mos

Provided Tier 1 support by communicating directly with customers to fix bugs within the product. Scheduled weekly meetings with the Product Support Manager to resolve ongoing issues. Applied creative problem-solving by fully evaluating solutions and developing flexible, reusable approaches.

English Teacher · Canterbury EnglishOct 2022 – Oct 2023 · 1 yr 1 mo
Spa Assistant Manager · Rush Creek LodgeDec 2021 – Sep 2022 · 10 mos
Social Media Manager · Art and Mind InitiativeJan 2020 – Jan 2024 · 4 yrs 1 mo

Education

Major: English Literature; Concentration: Creative Writing; Minor: Spanish · St. Edward’s University2017 – 2021

Certifications and awards· 5

TEFL Certification (120-hour)2030 – 2026
QPR Suicide Prevention Training2030 – 2026
Diversity Ally Training2030 – 2026
Managerial and Supervisor Experience (software/skills training as listed)2030 – 2026

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