What truly made my CV stand out is the demonstrable, quantified impact I've had across global tech leaders. I consistently unblock major revenue streams, like exceeding $70M/month at Meta, while simultaneously driving massive growth, such as scaling program participation by 500% within a year at Agoda. I position myself as a forward-thinking leader by operationalizing emerging technologies; for example, I pioneered Meta's first FTE-staffed chat support and designed scalable, AI-powered workflows and machine learning risk detection to improve core processes. Finally, my experience shows I excel in the highest-pressure situations, serving as a trusted advisor to VP-level executives and leading high-stakes crisis management across various regions and complex regulatory environments.

What truly made my CV stand out is the demonstrable, quantified impact I've had across global tech leaders. I consistently unblock major revenue streams, like exceeding $70M/month at Meta, while simultaneously driving massive growth, such as scaling program participation by 500% within a year at Agoda. I position myself as a forward-thinking leader by operationalizing emerging technologies; for example, I pioneered Meta's first FTE-staffed chat support and designed scalable, AI-powered workflows and machine learning risk detection to improve core processes. Finally, my experience shows I excel in the highest-pressure situations, serving as a trusted advisor to VP-level executives and leading high-stakes crisis management across various regions and complex regulatory environments.

Available to hire

What truly made my CV stand out is the demonstrable, quantified impact I’ve had across global tech leaders. I consistently unblock major revenue streams, like exceeding $70M/month at Meta, while simultaneously driving massive growth, such as scaling program participation by 500% within a year at Agoda.

I position myself as a forward-thinking leader by operationalizing emerging technologies; for example, I pioneered Meta’s first FTE-staffed chat support and designed scalable, AI-powered workflows and machine learning risk detection to improve core processes. Finally, my experience shows I excel in the highest-pressure situations, serving as a trusted advisor to VP-level executives and leading high-stakes crisis management across various regions and complex regulatory environments.

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Travel & Hospitality, Computers & Electronics, Media & Entertainment, Education