Kevin Jasmin
UI/UX Designer and Front-End Developer with a diploma in Interactive Media Design and hands-on experience creating accessible, user-centred digital interfaces.
About
UI/UX Designer and Front-End Developer with a diploma in Interactive Media Design and hands-on experience creating accessible, user-centred digital interfaces. I combine UX research, prototyping, and front-end development to build clear, usable experiences.
I also bring strong user insight from front-line support work and CRM documentation, and I maintain a consistent creative brand through independent digital content creation. Skilled in HTML, CSS, JavaScript, React.js, WordPress/Drupal, SEO, and usability testing.
- 12 years' experience
- Joined July 2025
Skills· 31
Languages
- EnglishFluent
- FrenchFluent
- Spanish; CastilianIntermediate
- Haitian; Haitian CreoleFluent
Industry experience
- Education
- Healthcare
- Retail
- Gaming
- Software & Internet
- Media & Entertainment
- Professional Services
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Work experience· 12 roles
Responded to high-volume inbound calls during peak holiday season while maintaining accuracy and professionalism. Resolved billing, order, and membership inquiries with speed and clarity. Navigated internal systems under pressure while staying accurate. Demonstrated empathy, patience, and effective communication with every customer interaction. Documented calls, captured real-time notes, and updated customer logs accurately using Oracle CRM.
Responded to high-volume inbound calls during peak holiday season; Resolved billing, order, and membership inquiries with professionalism and speed; Documented calls and updated logs using Oracle CRM.
Responded to high-volume inbound calls during peak holiday season while maintaining accuracy and professionalism. Resolved billing, order, and membership inquiries with professionalism and speed. Maintained accuracy while navigating internal systems under pressure. Built multitasking and communication skills in a fast-paced call center environment. Demonstrated empathy, patience, and clarity with every customer interaction. Used Oracle CRM to document calls, take real-time notes, and update customer logs accurately.
Education· 11
Certifications and awards· 15
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