Available to hire
I am a results-driven Senior IT Project Manager with almost 20 years of experience delivering high-impact banking, software innovations, and fintech/agritech startup projects. I excel at leading cross-functional teams of 30+ to ensure on-time, on-budget delivery while driving cost efficiency and applying strong technical expertise. I am passionate about AI and automation, and I enjoy translating complex business needs into practical technical solutions that improve performance and customer outcomes.
Outside work, I am an AI enthusiast who loves building teams, mentoring peers, and contributing to innovative ventures. I also founded a pickleball club (MyCourtClash) to host competitions and foster community engagement. My approach is pragmatic, hands-on when needed, and focused on delivering value for clients and stakeholders.
Skills
Language
English
Fluent
Malay
Fluent
Work Experience
All-round Project Management & Client Servicing (Project-based) at Bytetocreate Enterprise (Self-employed)
May 1, 2025 - PresentLed project-based engagements end-to-end: client outreach, solution pitches, requirements gathering, and ongoing project governance. Coordinated outsourcing teams of developers, designers, and support resources to ensure deliverability, managed risks and client expectations, conducted QA testing, and emphasized AI-driven approaches in solution development.
IT Project Manager (Contract) at Nityo Infotech Services Sdn Bhd
February 1, 2023 - April 30, 2025Advised CIMB Bank Bhd on two IT initiatives, translating updates into actionable requirements. Led governance forums (PWC/PSC), prepared executive slide decks, oversaw SIT/UAT, regression testing and BVT trials, and steered a 30+ cross-functional team to deliver on time, on budget.
Software Project Manager (Contract) at Longbow Solutions Sdn Bhd
May 1, 2022 - December 31, 2022Directed end-to-end software and IoT projects, managed timelines and budgets, introduced automation to reduce costs, cultivated client relationships, and mentored developers to improve performance. Served as liaison across software, hardware, procurement, sales and finance to coordinate resources.
Manager, Operations Solutions (Contract) at Plaza Premium Group
September 1, 2021 - April 30, 2022Global scope responsibility for planning, tendering, implementing and completing solutions aligned with IT strategy. Translated business ideas into requirements, oversaw architecture and IT blueprints, managed vendors, budgets, data migration, QA, and ensured timely deployments across worldwide Plaza Premium lounges.
Contract Software Project Manager, CTO, Senior Software Developer at Bytetoc Computing (Self-employed)
October 1, 2020 - September 30, 2021Provided hands-on leadership for solutions and resourcing, including software architecture and documentation. Managed project budgets, recruited and trained teams, and coordinated with external partners to deliver client projects (e.g., enterprise systems and web/mobile apps).
CTO, Technical Lead at Pre-seed Fintech Startup
January 1, 2020 - September 30, 2020Led tech strategy and hands-on development for fintech product initiatives. Shaped resource plans, integrated with third-party services, and delivered system architecture decisions end-to-end for the startup’s core platform.
Software Development Manager cum Technical Lead at Bytetoc Computing (Self-employed)
June 1, 2016 - January 31, 2020Managed teams delivering banking, e-commerce and custom full-stack solutions for clients, including trade finance and remittance systems. Guided architecture decisions and coordinated with clients to ensure on-time delivery and quality across projects.
Senior Production Support Analyst at CIMB Bank Bhd
October 1, 2015 - June 30, 2016Provided 24/7 BAU support for CIMB Clicks, liaised with departments and vendors, performed data extraction for reporting, and ensured high service levels and rapid resolution of production issues.
Software Developer II at TSYS International
October 1, 2013 - September 30, 2015Supported and developed online credit-card systems; addressed client requests via business consultants, researched new technologies to improve security and data handling, and contributed to delivery on banking platforms.
IT Consultant / Director at iTechBs - Freelance Web Developer
April 1, 2012 - May 31, 2013Met clients to define web development needs, delegated tasks, and managed projects to ensure timelines and quality across web-based systems.
Application Support Analyst / Analyst Programmer at CIMB AVIVA Sdn Bhd
April 1, 2011 - March 31, 2012Provided support for life insurance systems on AS/400 COBOL; developed life insurance products for operation teams; worked within Life/400 development team.
Application Support Analyst at Scope International
October 1, 2010 - March 31, 2011Supported client Standard Chartered Bank in retail banking; diagnostics and issue resolution on COBOL mainframe; Hogan Support activities.
Analyst Programmer (Web Development) at Infinity - 9
November 1, 2008 - June 30, 2010Developed gaming-related web applications and platforms; translated client requests into functional web solutions.
Security Analyst at Extol Msc Sdn Bhd
January 1, 2007 - November 30, 2008Helpdesk support and 24/7 monitoring of network-related issues; ticketing, issue resolution and reporting.
Education
B.Sc. (Hons) in Computing at Asia Pacific Institute of Information Technology (APIIT)
September 1, 2007 - August 31, 2009Diploma in Information & Communication Technology at Asia Pacific Institute of Information Technology (APIIT)
June 1, 2006 - August 31, 2007Diploma in Business Information Systems at Tunku Abdul Rahman College (TARC)
June 1, 2002 - December 31, 2004Qualifications
Industry Experience
Financial Services, Software & Internet, Travel & Hospitality, Professional Services, Other
Skills
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