Bachelor of Arts in Communication holder with 10 years' experience demonstrating leadership in teamwork, client relations, and sales process improvement. Focused on applying these skills as an On-camera Content Creator and Lead Generation Specialist in an online remote setup, committed to contributing reliability and professionalism. Proactive author, digital marketer, and software engineer with a proven track record in customer service and technical support. Skilled in Agile Project Management, Agile Leadership, and Scrum. Experienced in driving results through powerful content, smart data, and high-performing websites. Excellent verbal and written communication skills. Strong attention to detail and ability to follow instructions. Tech-savvy and comfortable learning new tools. Eager to contribute to a company's operations and client interactions. Authored and published books with cumulative sales of 100+ copies at $50 each. I have identified that having a niche as a professional is critical for delivering long-term business success to clients. It becomes easier to attract the right clients, build stronger relationships, and deliver exceptional results. Embracing your niche allows you to become a standout professional in your industry. I am an On-camera Content Creator, Web Designer, AI Automation Specialist, and Lead Generation Systems Builder.

Khadijah Masorong

Bachelor of Arts in Communication holder with 10 years' experience demonstrating leadership in teamwork, client relations, and sales process improvement. Focused on applying these skills as an On-camera Content Creator and Lead Generation Specialist in an online remote setup, committed to contributing reliability and professionalism. Proactive author, digital marketer, and software engineer with a proven track record in customer service and technical support. Skilled in Agile Project Management, Agile Leadership, and Scrum. Experienced in driving results through powerful content, smart data, and high-performing websites. Excellent verbal and written communication skills. Strong attention to detail and ability to follow instructions. Tech-savvy and comfortable learning new tools. Eager to contribute to a company's operations and client interactions. Authored and published books with cumulative sales of 100+ copies at $50 each. I have identified that having a niche as a professional is critical for delivering long-term business success to clients. It becomes easier to attract the right clients, build stronger relationships, and deliver exceptional results. Embracing your niche allows you to become a standout professional in your industry. I am an On-camera Content Creator, Web Designer, AI Automation Specialist, and Lead Generation Systems Builder.

Available to hire

Bachelor of Arts in Communication holder with 10 years’ experience demonstrating leadership in teamwork, client relations, and sales process improvement. Focused on applying these skills as an On-camera Content Creator and Lead Generation Specialist in an online remote setup, committed to contributing reliability and professionalism.

Proactive author, digital marketer, and software engineer with a proven track record in customer service and technical support. Skilled in Agile Project Management, Agile Leadership, and Scrum. Experienced in driving results through powerful content, smart data, and high-performing websites. Excellent verbal and written communication skills. Strong attention to detail and ability to follow instructions. Tech-savvy and comfortable learning new tools. Eager to contribute to a company’s operations and client interactions. Authored and published books with cumulative sales of 100+ copies at $50 each.

I have identified that having a niche as a professional is critical for delivering long-term business success to clients. It becomes easier to attract the right clients, build stronger relationships, and deliver exceptional results. Embracing your niche allows you to become a standout professional in your industry.

I am an On-camera Content Creator, Web Designer, AI Automation Specialist, and Lead Generation Systems Builder.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Tagalog
Fluent

Work Experience

Technical Support Representative at Alorica
August 1, 2024 - September 30, 2024
Provided technical support, resolved customer inquiries, and documented issues; supported remote customers with troubleshooting.
Lead Generation Specialist at GolfStyles, LLC
April 1, 2023 - May 31, 2023
Conducted lead generation and prospect outreach; lead tracking using CRM (Bitrix24); maintained prospect records; supported B2B sales operations.
Technical Support Representative at Concentrix
November 1, 2021 - February 28, 2022
Provided technical support to customers; resolved issues; documented interactions.
International Marketing Manager at Megaworld Corporation
December 1, 2019 - November 30, 2021
Increased sales revenue by 10 million pesos; maintained relationships with existing customers; participated in sales conferences to improve closing techniques.
Customer Service Representative at SYKES Philippines
November 1, 2017 - December 31, 2017
Handled customer service interactions and supported team goals.
Independent Freelancer / Writer at OnlineJobs.PH
August 1, 2017 - November 30, 2017
Completed professional writing training focused on high-level SEO copywriting and digital content strategy; utilized premium tools; produced optimized long-form content and backlinks.
Sales Officer at Century Properties Group
January 1, 2016 - March 31, 2016
Sales-focused role; built relationships; attended conferences to improve relationship building and closing techniques.
Freelance at Freelancer.com
January 1, 2011 - February 28, 2011
Converted JPEG designs into fully functional WordPress themes using HTML5/CSS3; delivered responsive, client-ready websites with a 5-star rating.

Education

Bachelor of Arts - BA, Communication Arts at University of Santo Tomas
January 1, 2015 - January 1, 2016
Bachelor's degree, Mass Communication/Media Studies at Polytechnic University of the Philippines
January 11, 2030 - May 14, 2026
Bachelor of Arts, Mass Communication/Media Studies at Muhammad Edris Colleges Foundation, Inc.
January 11, 2030 - January 1, 2020

Qualifications

Bitrix24 Lead Tracking Training
April 1, 2023 - May 31, 2023
Agile Project Management Certifications
January 11, 2030 - May 14, 2026
Introduction to Computational Thinking
January 11, 2030 - May 14, 2026
IT in Business
January 11, 2030 - May 14, 2026
Business Models in Strategic Management
January 11, 2030 - May 14, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Other