Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
French
Fluent
Work Experience
Intern at Winville Group
April 1, 2023 - April 1, 2023Supported cybersecurity projects through research, solutions, collaboration, software development and quality assurance.
Customer Focused Agent at Cainiao
November 30, 2024 - November 30, 2024Provided multi-channel support, resolved issues, built customer relationships, analyzed feedback, prepared reports, mentored juniors, and boosted customer satisfaction by 80%.
Customer Service Agent at Cainiao
May 1, 2023 - November 1, 2024Provided multi-channel support, resolved issues, built customer relationships, analyzed feedback, prepared reports, mentored juniors, and boosted customer satisfaction by 80%.
Education
Bachelor of Computer Science at Namibia University of Science and Technology (NUST)
January 1, 2021 - January 1, 2025Software Development (pursuing) at Namibia University of Science and Technology (NUST)
January 1, 2025 - January 1, 2026Bachelor of Computer Science at Namibia University of Science and Technology (NUST)
January 1, 2021 - January 1, 2025Software Development (Pursuing) at Namibia University of Science and Technology (NUST)
January 1, 2025 - December 22, 2025Qualifications
Google Developer Student Clubs Leader
January 11, 2030 - November 18, 2025Google DSC Certificate (Nigeria)
January 11, 2030 - November 18, 2025Certificate of Participation - Deep Learning Namibia 2025
July 30, 2025 - August 1, 2025Certification – Google Developer Student Club Nigeria
August 1, 2022 - December 22, 2025Google Developer Student Club Lead – 2021-2022 Academic Year
January 1, 2021 - January 1, 2022Angela Yu’s Full-Stack Web Development Bootcamp
January 1, 2020 - December 22, 2025Industry Experience
Software & Internet, Professional Services, Education, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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