DK
Dan Kibwika
About
- 1 year's experience
- Joined November 2025
Skills· 25
Languages
- EnglishFluent
- FrenchFluent
Industry experience
- Software & Internet
- Professional Services
- Education
- Media & Entertainment
- Other
More experts in Windhoek, Namibia
Work experience
Customer Focused Agent · CainiaoNov 2024 – Nov 2024 · 1 mo
Provided multi-channel support, resolved issues, built customer relationships, analyzed feedback, prepared reports, mentored juniors, and boosted customer satisfaction by 80%.
Customer Service Agent · CainiaoMay 2023 – Nov 2024 · 1 yr 7 mos
Provided multi-channel support, resolved issues, built customer relationships, analyzed feedback, prepared reports, mentored juniors, and boosted customer satisfaction by 80%.
Intern · Winville GroupApr 2023 – Apr 2023 · 1 mo
Supported cybersecurity projects through research, solutions, collaboration, software development and quality assurance.
Education
Bachelor of Computer Science · Namibia University of Science and Technology (NUST)2021 – 2025
Software Development (pursuing) · Namibia University of Science and Technology (NUST)2025 – 2026
Bachelor of Computer Science · Namibia University of Science and Technology (NUST)2021 – 2025
Software Development (Pursuing) · Namibia University of Science and Technology (NUST)2025
Certifications and awards· 6
Google Developer Student Clubs Leader2030 – 2025
Google DSC Certificate (Nigeria)2030 – 2025
Certificate of Participation - Deep Learning Namibia 20252025
Certification – Google Developer Student Club Nigeria2022 – 2025
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