I’m a hardworking and approachable customer service professional with experience in hospitality and delivery operations. I enjoy helping people, solving problems, and making sure customers feel listened to and supported. I’m confident handling enquiries over the phone, managing orders, and dealing with busy situations while staying calm and positive. I take pride in being reliable, organised, and easy to work with, and I always try to provide friendly and professional service. Alongside my work experience, I’m currently studying for a Level 3 Diploma in Graphic Design, which has helped me become more creative, detail-oriented, and confident using digital tools. I’m always looking for opportunities to learn, grow, and build my skills, especially in customer service and communication roles where I can make a positive difference and be part of a supportive team.

Kiitan Ogunmuko

I’m a hardworking and approachable customer service professional with experience in hospitality and delivery operations. I enjoy helping people, solving problems, and making sure customers feel listened to and supported. I’m confident handling enquiries over the phone, managing orders, and dealing with busy situations while staying calm and positive. I take pride in being reliable, organised, and easy to work with, and I always try to provide friendly and professional service. Alongside my work experience, I’m currently studying for a Level 3 Diploma in Graphic Design, which has helped me become more creative, detail-oriented, and confident using digital tools. I’m always looking for opportunities to learn, grow, and build my skills, especially in customer service and communication roles where I can make a positive difference and be part of a supportive team.

Available to hire

I’m a hardworking and approachable customer service professional with experience in hospitality and delivery operations. I enjoy helping people, solving problems, and making sure customers feel listened to and supported. I’m confident handling enquiries over the phone, managing orders, and dealing with busy situations while staying calm and positive. I take pride in being reliable, organised, and easy to work with, and I always try to provide friendly and professional service.
Alongside my work experience, I’m currently studying for a Level 3 Diploma in Graphic Design, which has helped me become more creative, detail-oriented, and confident using digital tools. I’m always looking for opportunities to learn, grow, and build my skills, especially in customer service and communication roles where I can make a positive difference and be part of a supportive team.

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Experience Level

Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Kitchen Staff and Till Assistant at Woodland Park Cafe and Leisure
June 1, 2025 - November 1, 2025
Provide friendly and efficient service in a fast-paced cafe and leisure setting. Handle walk-in and phone enquiries, take bookings, and manage customer requests. Operate the till accurately and maintain a balanced cash record. Support front-of-house operations during busy periods. Communicate clearly with kitchen and management teams to keep service running smoothly. Keep high standards of cleanliness, food safety, and hygiene. Created a daily service log to help reduce repeat questions and improve staff coordination. Key Result: Trusted to handle closing duties independently due to strong reliability and communication.
Delivery Worker at Local Courier Service
January 1, 2024 - June 1, 2024
Take incoming calls and messages from customers regarding delivery times and address updates. Use digital systems to track parcels, update progress, and confirm delivery details. Assist customers politely during late or complicated deliveries. Work between drivers and coordinators to keep routes on schedule.

Education

Level 3 Diploma in Graphic Design at City College Plymouth
January 11, 2030 - March 27, 2026
Level 2 Diploma in Media Studies at City College Plymouth
January 11, 2030 - January 1, 2025
GCSE English at Marine Academy
January 11, 2030 - January 1, 2023

Qualifications

Level 2 English, Level 2 Business Achievement Training and Level 3 Graphic Design
November 30, 0002 - January 1, 2024

Industry Experience

Travel & Hospitality, Retail, Education, Transportation & Logistics