Available to hire
I’m Kim Duplechien, a versatile, remote-friendly professional with 17+ years of experience spanning voice production, transcription, AI testing, and executive support. I thrive in fast-paced environments, delivering high-quality voiceovers, accurate data labeling, and organized admin operations that keep teams productive and clients happy.
Beyond my core skills, I enjoy collaborating across disciplines to design efficient workflows, train AI models, and contribute to creative projects in media and technology. I’m known for reliability, clear communication, and a proactive mindset that drives business growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Occupational Assessor at Handshake AI
January 1, 2026 - PresentCreated occupation-specific prompts, rubrics, and ideal responses for training large language models (LLMs); fine-tuned models via prompts and daily analysis; collaborated with cross-functional industry experts to develop training programs and feedback loops.
AI Trainer - Data Annotation Specialist at Handshake AI (Turin)
November 1, 2025 - January 1, 2026Created data-labeling prompts and datasets for LLM training; performed AB testing and daily evaluation of model outputs; collaborated with cross-functional teams to produce high-quality annotations; maintained labeling guidelines and fed feedback into retraining pipelines.
Executive Administrative Assistant at Longfellow Music - Parks, LA
January 31, 2025 - August 5, 2025Performed all administrative functions for a local music production studio and CEO personal assistance including office management, accounts receivable/payable, tax prep, customer issue resolution, and professional drafting. Managed music file editing and organization across platforms. Coordinated executive schedules, travel, and renewed artist contracts with legal compliance. Conducted business-to-business marketing, managed confidential information, streamlined workflows, prepared budgets, processed payroll biweekly and quarterly tax prep.
Tax Associate (Seasonal) at Intuit TurboTax Live - Remote
October 31, 2024 - August 5, 2025Provided call and video support to TurboTax customers during tax season. Delivered inbound/outbound customer service, problem-solving, prepared and reviewed individual tax returns, ensured federal and state regulatory compliance, conducted research on complex tax issues, and collaborated with teams to ensure compliance and resolve issues on multiple projects under tight deadlines.
Voiceover Artist and Voice Coach at Voices.com
June 1, 2024 - PresentProvided studio-quality voiceover for international clients across television, radio, commercials, e-learning, IVR, audiobooks, and online ads; coached voice talent and contributed to AI training data through script annotation and dialect work.
Voice-Over Artist, Voice Coach at VOICES.COM
June 1, 2024 - PresentProviding exceptional studio-quality voice production internationally for clients in broadcasting, television, radio, and online advertising. Involved in AI training, data sets, and script dictation for GAI development. Collaborated with creative teams to develop unique character voices for animated films and video games. Skilled in character acting, live-directed virtual sessions, and various dialects including Southern, African American, Hispanic, Canadian, and British.
Seasonal Tax Associate at Intuit TurboTax Live
March 1, 2024 - PresentInbound/outbound customer service and problem-solving for TurboTax Live clients; researched complex tax issues to provide accurate guidance; prepared and reviewed individual tax returns; coordinated with cross-functional teams to resolve issues and meet deadlines.
Call Center Agent at CALLS Plus - Lafayette, LA
December 31, 2020 - August 5, 2025Served in a multiline critical call center handling communications for private doctors, lawyers, US Navy, VA Centers, law enforcement liaison, nurse lines, and disabled person abuse reporting. Extensive training in reporting accuracy, PII, HIPAA best practices, healthcare scheduling, and crisis intervention including suicide prevention.
Executive Administrative Assistant at Longfellow Music
December 1, 2020 - January 1, 2025Managed daily administrative operations for a local music production studio; AR/AP, tax prep; fielded calls, emails, and client inquiries; music file management (iOS/Windows); content writing and full SEO of the company site; onboarding new staff; improved workflows increasing productivity by 87%.
Content & Marketing Manager at RentControl - Remote
January 31, 2019 - August 5, 2025Developed and executed website strategies including SEO, mobile optimization, paid ads, and social media marketing. Automated link-building campaigns, managed content onsite and offsite, and optimized company profiles on multiple platforms. Created social media posting plans ranging from 3 to 15 months.
Ghost Writer at Adobe Advocates - USA
December 31, 2015 - August 5, 2025Provided ghost blogging services for Adobe executives, drafting highly researched SEO blog content and revising to maintain the author’s voice remotely.
SEO Content Manager, Marketing Consultant at Beyond Elegance - Remote
October 31, 2015 - August 5, 2025Conducted in-depth SEO analysis, resolved Google site sanctions for national linen rental websites, managed HTML metadata for over 200 URLs, fixed site violations including errors and broken links, and handled analytics tracking. Managed social media accounts, PPC and ad campaigns on multiple platforms, and developed local business pages on LinkedIn, Yelp, Yahoo, and Google+.
Content & Marketing Manager at RentControl
May 1, 2015 - January 1, 2019Developed website strategies: SEO, mobile-friendliness, paid ads, social media marketing; automated link-building campaigns; on-site and off-site blog content; copywriting; social media planning; enhanced brand presence.
Brand Ambassador, Content Writer, Blogger at BREW Hybrid - Baton Rouge, LA
December 29, 2014 - August 3, 2025Handled onsite and offsite SEO, business profile setup, WP blog creation, high-profile content creation, SEO content editing, HTML editing, site performance optimization, and brand blogging.
Ghost Writer at Adobe Advocates
May 1, 2014 - December 1, 2015Ghost writer for Adobe executives; SEO-focused blog content; rigorous content revision to preserve author voice; remote writing and editing support.
Marketing Consultant at BeyondElegance
June 1, 2013 - October 1, 2015In-depth SEO analysis and marketing reviews; site audits; HTML metadata optimization for 200+ URLs; on-page/off-page SEO, link-building, and client relations; improved online visibility.
Medical Assistant, Office Manager at R.D. Barnett PLLC - Los Angeles, CA
January 4, 2010 - February 27, 2020Provided medical assistance and office management for family physicians and a medical clinic. Duties included patient intake, vitals, pre-diagnosis, lab facilitation, patient education, scheduling, administering shots, phlebotomy, minor surgical preparation, insurance billing, collections, and multi-physician schedule coordination. Developed onboarding programs and trained new employees on office policies and electronic health record systems. Successfully handled insurance claim appeals with high success.
Medical Assistant, Office Manager at Dr. Barnett
January 1, 2010 - February 1, 2020Medical assistant to family physicians; patient intake, chart updates, vitals; HIPAA-compliant communication; pre/post-op education; scheduling multi-provider calendars; insurance and coding coordination; assisted with minor surgical procedures.
Education
BA in Philosophy, Biochemistry at CUNY City College - New York, NY
January 1, 1997 - January 1, 2003BA in Philosophy and Biochemistry at CUNY City College
January 11, 2030 - January 1, 2003Qualifications
Certified Medical Assistant
November 30, 2010 - August 5, 2022Google Webmaster
August 16, 2012 - August 16, 2025Industry Experience
Media & Entertainment, Healthcare, Education, Financial Services, Professional Services, Gaming, Travel & Hospitality, Computers & Electronics, Software & Internet, Real Estate & Construction, Other, Telecommunications
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