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I'm an accomplished Office Administrator with extensive experience in Personal Assistance and Client Liaison. I have a proven ability to manage complex schedules, coordinate end-to-end events, and ensure seamless office operations. My strengths include document and project management, delivering executive support, and a solid understanding of the legal context to support a fast-paced team. I excel at building life-long stakeholder relationships to drive client satisfaction and ongoing business engagement. Highly adaptable and comfortable working unsupervised or as part of a collaborative team, I am actively seeking my next challenge and would relish the opportunity to discuss how my experience could be adapted to your needs.…I'm an accomplished Office Administrator with extensive experience in Personal Assistance and Client Liaison. I have a proven ability to manage complex schedules, coordinate end-to-end events, and ensure seamless office operations. My strengths include document and project management, delivering executive support, and a solid understanding of the legal context to support a fast-paced team. I excel at building life-long stakeholder relationships to drive client satisfaction and ongoing business engagement. Highly adaptable and comfortable working unsupervised or as part of a collaborative team, I am actively seeking my next challenge and would relish the opportunity to discuss how my experience could be adapted to your needs.

Kirsty Wakelin

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I'm an accomplished Office Administrator with extensive experience in Personal Assistance and Client Liaison. I have a proven ability to manage complex schedules, coordinate end-to-end events, and ensure seamless office operations. My strengths include document and project management, delivering executive support, and a solid understanding of the legal context to support a fast-paced team. I excel at building life-long stakeholder relationships to drive client satisfaction and ongoing business engagement. Highly adaptable and comfortable working unsupervised or as part of a collaborative team, I am actively seeking my next challenge and would relish the opportunity to discuss how my experience could be adapted to your needs.…I'm an accomplished Office Administrator with extensive experience in Personal Assistance and Client Liaison. I have a proven ability to manage complex schedules, coordinate end-to-end events, and ensure seamless office operations. My strengths include document and project management, delivering executive support, and a solid understanding of the legal context to support a fast-paced team. I excel at building life-long stakeholder relationships to drive client satisfaction and ongoing business engagement. Highly adaptable and comfortable working unsupervised or as part of a collaborative team, I am actively seeking my next challenge and would relish the opportunity to discuss how my experience could be adapted to your needs.

Available to hire

I’m an accomplished Office Administrator with extensive experience in Personal Assistance and Client Liaison. I have a proven ability to manage complex schedules, coordinate end-to-end events, and ensure seamless office operations. My strengths include document and project management, delivering executive support, and a solid understanding of the legal context to support a fast-paced team.

I excel at building life-long stakeholder relationships to drive client satisfaction and ongoing business engagement. Highly adaptable and comfortable working unsupervised or as part of a collaborative team, I am actively seeking my next challenge and would relish the opportunity to discuss how my experience could be adapted to your needs.

Skills

Microsoft Office

Copywriting

Experience Level

Microsoft Office

Expert

Copywriting

Intermediate

Work Experience

Personal Assistant at Chambers Russell Lawyers (Southside Legal)

April 1, 2021 - September 1, 2025

Personal Assistant to the executive team at Chambers Russell Lawyers (Southside Legal). Responsible for organizing and maintaining legal documents and case files for efficient access; managing client and staff communications; preparing legal correspondence and court filings; conducting legal precedent research; coordinating client consultations and events; maintaining confidentiality; processing invoices; performing end-of-month and end-of-financial-year reconciliations; overseeing Queensland office invoicing; managing the website and blog posts; planning staff engagement events; arranging travel; onboarding, induction and offboarding; managing office registers; coordinating office maintenance and repairs.

Client Liaison Officer at McDonald Murholme Solicitors

December 1, 2017 - June 1, 2020

Managed high volumes of new client inquiries, ensured prompt responses and satisfaction; supported Communications Coordinator with referral programs; strengthened client experiences; developed B2B relationships by sourcing and coordinating with new suppliers; delivered exceptional customer service; conducted 'Meet and Greet' for new client appointments; prepared correspondence on behalf of legal teams; performed general administrative tasks as needed.

Customer Service Representative / Team Leader (Casual) at DNA Recruitment for METRO

January 1, 2017 - December 1, 2017

Worked on the level crossing replacement program with Metro Trains, providing accurate information on works and replacement bus services; reported incidents and arranged alternative transport for customers; performed data entry tracking passenger movements; as Team Leader coordinated break times, ensured time sheets and borrowing forms were completed.