Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
German
Intermediate
French
Fluent
Work Experience
Intern at Société Générale, Yutz
February 28, 2022 - October 13, 2025Promoted banking services through professional face-to-face and phone communication. Strengthened customer relationships through active listening and responsiveness.
Intern at Nike Factory Talent
June 30, 2023 - October 13, 2025Implemented a multi-channel and omni-channel communication plan aligned with clear objectives. Conducted customer satisfaction surveys and analyzed results to improve customer experience. Designed innovative posters and visual materials integrating QR codes.
Sales Assistant at Foot Locker Cloché d’Or
June 30, 2024 - October 13, 2025March – June 2024: Welcomed and advised customers while addressing their needs. Managed product display and merchandising with attention to detail. Contributed to store organization and teamwork.
Sales Assistant at Foot Locker Cloché d’Or
August 31, 2025 - October 13, 2025October 2024 – August 2025: Welcomed and advised customers while addressing their needs. Managed product display and merchandising with attention to detail. Contributed to store organization and teamwork.
Sales Assistant at Foot Locker Cloche d'Or
October 1, 2024 - August 31, 2025Welcomed and advised customers; managed product displays and merchandising; contributed to store organization and teamwork.
Seasonal Sales Assistant at BNP Paribas
August 1, 2024 - August 31, 2024Used computer software to update the customer database.
Marketing Intern at Nike Factory Talange
March 1, 2024 - June 1, 2024Implemented a multi-channel communication plan aligned with clear objectives; conducted customer satisfaction surveys and analyzed results to improve customer experience; designed posters and visual materials integrating QR codes.
Marketing Intern at Agence Société Générale Yutz
April 1, 2023 - June 30, 2023Launched a multi-channel marketing approach; strengthened customer relationships through active listening and responsive communication.
Intern - Banking Services at Société Générale Yutz
January 1, 2022 - February 1, 2022Promoted banking services through professional face-to-face and phone communication. Strengthened customer relationships through active listening and responsive service.
Intern - Multi-channel & Omnichannel Communication at Nike Factory Talent
March 1, 2024 - June 1, 2024Implemented a multi-channel and omni-channel communication plan aligned with clear objectives. Conducted customer satisfaction surveys and analyzed results to improve customer experience. Designed innovative posters and visual materials integrating QR codes.
Sales Assistant at Foot Locker Cloche d’Or
October 1, 2024 - August 1, 2025Welcomed and advised customers while addressing their needs. Managed product displays and merchandising with attention to detail. Contributed to store organization and teamwork.
Education
Baccalauréat Marketing Techniques – Customer Relationship Management track at Lycée Hélène Boucher
January 11, 2030 - January 1, 2021Bachelor in Marketing Techniques – Customer Relationship Management track at IUT Thionville-Yutz
January 11, 2030 - January 1, 2024Baccalauréat – Marketing Techniques (Mathematics and Social & Economic Sciences) at Lycée Hélène Boucher
January 11, 2030 - January 1, 2021Bachelor in Marketing Techniques – Customer Relationship Management track at IUT Thionville - Yutz
January 11, 2030 - January 1, 2024Baccalauréat en Marketing Techniques – Customer Relationship Management track at Lycée Hélène Boucher
January 11, 2030 - January 1, 2021Bachelor in Marketing Techniques – Customer Relationship Management track at IUT Thionville-Yutz
January 11, 2030 - January 1, 2024Qualifications
Driver's license B
January 11, 2030 - October 13, 2025Pack Office: Advanced
January 11, 2030 - March 2, 2026Google Forms / Google Sites: Advanced
January 11, 2030 - March 2, 2026Canva: Advanced
January 11, 2030 - March 2, 2026Prezi: Good
January 11, 2030 - March 2, 2026Adobe: Basic
January 11, 2030 - March 2, 2026Industry Experience
Retail, Professional Services, Education, Media & Entertainment, Consumer Goods, Financial Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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