I'm Kris Nguyen, a Marketing Specialist with expertise in Social Media Marketing, marketing strategy design, and AI integration, bringing two years of hands-on experience to the table. I recently completed a Master of Artificial Intelligence from Deakin University and hold a Bachelor of Business (Business Analytics and Analysis) from Swinburne University. I thrive on turning data into actionable campaigns and building strong relationships with clients to meet and exceed objectives. Beyond marketing, I enjoy learning new software and tools to continuously improve performance. My experience spans real estate, finance, hospitality, and retail, and I’m passionate about delivering value through AI-powered strategies, data visualization, and engaging content that drives growth and brand loyalty.

Van Tan Nguyen

I'm Kris Nguyen, a Marketing Specialist with expertise in Social Media Marketing, marketing strategy design, and AI integration, bringing two years of hands-on experience to the table. I recently completed a Master of Artificial Intelligence from Deakin University and hold a Bachelor of Business (Business Analytics and Analysis) from Swinburne University. I thrive on turning data into actionable campaigns and building strong relationships with clients to meet and exceed objectives. Beyond marketing, I enjoy learning new software and tools to continuously improve performance. My experience spans real estate, finance, hospitality, and retail, and I’m passionate about delivering value through AI-powered strategies, data visualization, and engaging content that drives growth and brand loyalty.

Available to hire

I’m Kris Nguyen, a Marketing Specialist with expertise in Social Media Marketing, marketing strategy design, and AI integration, bringing two years of hands-on experience to the table. I recently completed a Master of Artificial Intelligence from Deakin University and hold a Bachelor of Business (Business Analytics and Analysis) from Swinburne University. I thrive on turning data into actionable campaigns and building strong relationships with clients to meet and exceed objectives.

Beyond marketing, I enjoy learning new software and tools to continuously improve performance. My experience spans real estate, finance, hospitality, and retail, and I’m passionate about delivering value through AI-powered strategies, data visualization, and engaging content that drives growth and brand loyalty.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Marketing Freelancer at AI Digital
June 1, 2023 - Present
Created AI-powered marketing strategies aligned with client objectives to boost engagement and brand positioning across diverse industries including real estate and finance. Managed multi‑platform social media campaigns and SEO initiatives, conducted keyword research, and content optimization to grow followers and organic traffic. Produced digital content such as social posts, emails, blogs, paid ads, and videos (DaVinci Resolve Studio) to drive lead generation and audience retention. Optimized Google Ads and social advertising budgets, analyzed performance via Google Analytics and Meta Business Suite, and leveraged CRM and analytics tools to lift conversions while nurturing community engagement.
Guest Service Agent at St Kilda Beach Hotel
November 1, 2024 - Present
Enhanced guest satisfaction by managing check-in/check-out with personalization, handling inquiries, and delivering tailored concierge recommendations to improve reviews and guest loyalty. Collaborated with teams during events to ensure smooth front desk operations and maintain service standards.
Front Office Agent at Pullman and Mercure Albert Park
October 1, 2022 - March 1, 2023
Delivered seamless guest arrivals and departures, managed reservations, and addressed inquiries with clear communication. Provided concierge services and coordinated front office setups for weddings, conferences, and events to uphold brand standards.
Sales Assistant / Supervisor at Uniqlo Emporium
March 1, 2019 - September 1, 2022
Optimized inventory management, ensured product availability, and facilitated efficient stock delivery from warehouse to sales floor. Delivered exceptional customer service, promoted new products, and fostered team collaboration to achieve sales targets.
Sales Assistant at Harvey Norman
February 1, 2017 - March 1, 2019
Matched product recommendations to customer needs, managed logistics and supplier coordination, and resolved client conflicts to preserve positive relationships. Consistently contributed to achieving KPIs.

Education

Master of Artificial Intelligence at Deakin University
January 1, 2024 - January 1, 2025
Bachelor of Business (Business Analytics and Analysis) at Swinburne University of Technology
January 1, 2021 - January 1, 2023

Qualifications

Swinburne Scholarship for Bachelor of Business Analytics
January 1, 2021 - January 19, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Software & Internet, Financial Services, Real Estate & Construction