I am an ISTQB Certified QA Engineer with five years of cumulative QA experience in manual and automated testing of SaaS and web applications. I am passionate about improving QA automation, adopting modern tools like Cypress and Playwright, and contributing to continuous quality within collaborative engineering teams.

Krupa Trivedi

I am an ISTQB Certified QA Engineer with five years of cumulative QA experience in manual and automated testing of SaaS and web applications. I am passionate about improving QA automation, adopting modern tools like Cypress and Playwright, and contributing to continuous quality within collaborative engineering teams.

Available to hire

I am an ISTQB Certified QA Engineer with five years of cumulative QA experience in manual and automated testing of SaaS and web applications.

I am passionate about improving QA automation, adopting modern tools like Cypress and Playwright, and contributing to continuous quality within collaborative engineering teams.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

QA Engineer at Tillster
August 1, 2024 - Present
Implemented regression, functional, and integration testing for POS systems across multiple clients. Initiated and executed QA projects involving advanced features and complex workflows, ensuring compliance with client requirements. Conducted device release testing (POS, payment devices testing), kiosk maintenance, and cash machine integration for accurate transaction processing. Performed full-cycle testing of kiosk functionalities, validating performance, stability, and usability. Identified and reported critical defects, preventing faulty UAT/production releases. Debugged issues by inspecting log files and technical details to make informed decisions. Experienced testing payment systems and POS transactions. Maintained high-quality standards while meeting fast-paced release schedules. Performed exploratory and ad-hoc testing to identify edge cases and usability defects. Mentored new QA hires on testing workflows and defect triage. Collaborated with developers and PMs to define test
Software Quality Assurance Engineer - Manual & Automation at MyMediabox
April 1, 2022 - August 1, 2023
Automated test cases using Selenium WebDriver, TestNG, and OWASP for security testing. Conducted manual, cross-browser, and cross-platform testing for web applications. Developed and maintained test plans, test cases, and regression testing using JIRA and TestRail. Collaborated with developers, QA engineers, and PMs to ensure quality through the SDLC.
Technical Support Consultant at Rogers Communications Inc
August 1, 2019 - April 1, 2022
Supported customers in solving their technical issues through careful and logical problem-solving processes with excellent troubleshooting and communication skills. Promoted company products and services to customers for effective solutions.

Education

Postgraduate Certificate in Information Security & Networking at Durham College, Canada
January 1, 2018 - December 11, 2025
Postgraduate Certificate in Project Management at Durham College, Canada
January 1, 2017 - December 11, 2025
Bachelor of Engineering in Information Technology at Gujarat Technological University, India
January 1, 2016 - December 11, 2025

Qualifications

ISTQB Certified QA Engineer
January 11, 2030 - December 11, 2025

Industry Experience

Software & Internet, Retail, Professional Services