Available to hire
I am KULDIP MITRA, a seasoned Business/Data analyst and project manager with 17+ years across IT, retail, ecommerce, construction, and energy. I blend analytics with practical product and process improvements to drive measurable outcomes. I’m passionate about turning data into decisions, collaborating with cross-functional teams, and delivering scalable solutions that enhance performance and user adoption.
I am currently pursuing a Master of Business Analytics and AI at Ontario Tech University and am open to opportunities that leverage my analytics, data governance, and project leadership experience. I’m ready to relocate for the right opportunity and contribute to data-driven success.
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Project Manager - Release, Change and Incident Management at Tata Consultancy Services Ltd.
August 31, 2024 - August 31, 2024Planned and communicated application release schedules to stakeholders; facilitated cross-functional teams to finalize release scope, manage branching strategy, and coordinate go/no-go sessions, overseeing production deployments and change management. Analyzed deployment and production incident data to identify trends, root causes, and bottlenecks; delivered actionable Power BI dashboards that optimized release and support processes, contributing to a 40% YoY increase in app registrations and higher user adoption.
Business Analyst/ Scrum Master at Tata Consultancy Services Ltd.
November 30, 2023 - November 30, 2023Managed the end-to-end e-commerce SDLC, prepared BRD/FRD, user stories, and test case scenarios; collaborated with engineering teams and supported UAT, reducing rework by 80% and post-release defects by 90%. Coordinated with analytics and development teams to optimize existing APIs or build new ones based on load testing results; managed JIRA boards (backlogs, stories, tasks, defects) and created dashboards to monitor progress and defect trends, improving stakeholder visibility.
Business Data Analyst at Tata Consultancy Services Ltd.
December 31, 2022 - December 31, 2022Extracted and analyzed 10M+ sales, marketing, and financial records for retail and e-commerce clients; performed data cleaning, governance, mapping, data integration, and visualization to ensure high-quality, analytics-ready data. Built scalable databases and ETL pipelines integrating SQL, NoSQL, IoT, and cloud data lakes, collaborating with data engineers to automate pipelines and reduce manual integration efforts by 80%. Executed hypothesis testing, A/B testing, and exploratory data analysis to design and deploy ML models that improved forecast accuracy and marketing optimization, driving 15% higher customer retention, 20% overall sales uplift, and 30% growth in targeted product sales. Designed and implemented an automated reporting ecosystem leveraging Power BI, data modelling, and Dataflows, integrated with Power Automate and Power Apps, reducing manual reporting by 90% and enabling real-time KPI tracking across sales, supply chain, and finance.
Project Manager/ Mechanical Engineer at Bharat Heavy Electricals Ltd.
March 31, 2018 - March 31, 2018Managed installation and commissioning of steam turbines, generators, and other mechanical equipment from planning to execution in large construction sites; ensured safety and environmental compliance. Leveraged SCADA systems to analyze operational and breakdown data of mechanical equipment, optimizing performance and reducing downtime by 20%.
Maintenance Engineer at ACC Cement Ltd.
February 29, 2008 - February 29, 2008Experienced in maintenance planning, vibration monitoring, equipment alignment, and inventory management across cement manufacturing and mining operations. Experienced in utilizing SAP ERP for creating SO, PO and maintenance orders to support operational efficiency.
Project Manager - Release, Change and Incident Management at Tata Consultancy Services Ltd.
November 1, 2023 - August 31, 2024Planned and communicated application release schedules to stakeholders; facilitated cross-functional teams to finalize release scope, manage SIT and production deployments, oversee change management, and coordinate go/no-go sessions. Analyzed deployment and production incident data to identify trends, root causes, and bottlenecks; delivered actionable Power BI reports and dashboards that optimized release and support processes, driving a 40% YoY increase in app registrations and boosting user adoption.
Business Analyst/ Scrum Master at Tata Consultancy Services Ltd.
December 1, 2022 - November 30, 2023Managed the entire e-commerce software development lifecycle (SDLC), prepared BRD, FRD, user stories and test case scenarios, collaborated with engineering teams, and supported user acceptance test (UAT), reducing rework by 80% and post-release defects by 90%. Collaborated with the analytics team to prepare data for analysis and worked with developers to optimize existing APIs or develop new ones for analytical use, based on load testing results. Managed JIRA boards, dashboards, and status reports that improved stakeholder visibility and decision-making.
Business Data Analyst at Tata Consultancy Services Ltd.
April 1, 2019 - December 31, 2022Extracted and analyzed 10M+ sales, marketing, and financial records for retail and e-commerce clients, performing data cleaning, data transformation, data mapping, and lineage analysis to ensure high-quality, traceable data. Built scalable databases, developed ETL pipelines integrating SQL, NoSQL, IoT, and cloud data lakes and worked with data engineers for automating pipelines, reducing manual integration efforts by 80%. Executed hypothesis testing, A/B testing, and EDA to design and deploy ML models that improved sales forecast accuracy and optimized marketing campaigns, driving 15% higher customer retention, 20% overall sales uplift, and 30% growth in targeted product sales.
Project Manager/ Mechanical Engineer at Bharat Heavy Electricals Ltd.
February 1, 2008 - March 31, 2018Managed the commissioning and automation of steam turbines, generators, and other mechanical equipment from planning to execution, including safety and environmental impact. Leveraged SCADA systems to analyze operational and breakdown data of mechanical equipment, optimizing performance and reducing downtime by 20%.
Maintenance Engineer at ACC Cement Ltd.
June 1, 2006 - February 29, 2008Maintenance planning, vibration monitoring, equipment alignment, and inventory management in a large cement manufacturing unit. Experienced in utilizing SAP ERP for creating SO, PO and maintenance orders to support operational efficiency.
Education
Master of Business Analytics and AI at Ontario Tech University
September 1, 2024 - July 31, 2025Master of Business Administration at Indian Institute of Management, Indore
January 1, 2018 - January 1, 2019B.Tech. (Mechanical) at Kalyani Govt. Engineering College, West Bengal University of Technology
January 1, 2002 - January 1, 2006Master of Business Analytics and AI at Ontario Tech University
September 1, 2024 - July 31, 2025Master of Business Administration at Indian Institute of Management, Indore
January 1, 2018 - December 31, 2019B.Tech. (Mechanical) at Kalyani Govt. Engineering College, West Bengal University of Technology
January 1, 2002 - January 1, 2006Qualifications
Project Management Professional (PMP)
January 11, 2030 - November 4, 2025Lean Six Sigma Green Belt
January 11, 2030 - November 4, 2025Microsoft Certified – Power BI Data Analyst Associate
January 11, 2030 - November 4, 2025Microsoft Certified – Azure Data Scientist Associate
January 11, 2030 - November 4, 2025Microsoft Certified – Fundamentals of AI
January 11, 2030 - November 4, 2025Microsoft Certified – Azure Data Fundamentals
January 11, 2030 - November 4, 2025Advance Analytics by McCombs School of Business, The University of Texas, Austin
January 11, 2030 - November 4, 2025Project Management Professional (PMP)
January 11, 2030 - December 15, 2025Lean Six Sigma Green Belt
January 11, 2030 - December 15, 2025Microsoft Certified – Power BI Data Analyst Associate
January 11, 2030 - December 15, 2025Microsoft Certified – Azure Data Scientist Associate
January 11, 2030 - December 15, 2025Microsoft Certified – Fundamentals of AI
January 11, 2030 - December 15, 2025Microsoft Certified – Azure Data Fundamentals
January 11, 2030 - December 15, 2025Advance Analytics by McCombs School of Business, The University of Texas, Austin
January 11, 2030 - December 15, 2025Industry Experience
Software & Internet, Retail, Energy & Utilities, Manufacturing, Real Estate & Construction, Professional Services, Financial Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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Expert
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Expert
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