Language
English
Fluent
Romanian, Moldavian, Moldovan
Fluent
Spanish; Castilian
Intermediate
Italian
Beginner
Work Experience
Marketing Specialist Jr. at Algernon
June 2, 2023 - May 2, 2024Supported daily front-of-house operations, ensuring seamless guest experience and service standards. Coordinated internal communication and provided project support. Coordinated and assisted in the planning and execution of events, managing logistics and vendor communication. Oversaw restaurant operations, contributing to smooth daily workflow and team coordination. Developed social media presence and content strategy, increasing online engagement.
Client Service Agent
November 2, 2024 - March 2, 2025Managed and resolved daily service requests for a client portfolio, maintaining high customer satisfaction. Ensured data accuracy and prompt documentation processing within CRM systems. Contributed to operational efficiency by identifying and proposing solutions for workflow improvements. Coordinated communication between managers, client teams, and regional offices to streamline service delivery.
Purchasing Assistant
January 2, 2022 - May 2, 2022Negotiated with strategic suppliers to secure competitive pricing, contributing to cost optimization. Monitored supplier performance based on SLA metrics, ensuring delivery conformance. Optimized stock levels through efficient ordering schedules and warehouse coordination, reducing the risk of stockouts.
Client Service Analyst at Deloitte
November 2, 2019 - May 2, 2021Provided client service oversight and analysis to support service delivery and performance.
Travel Expert at Marriott International
November 2, 2022 - May 2, 2023Cultivated long-term client relationships, actively contributing to customer loyalty and retention. Planned and coordinated complex travel services within budget and timelines, ensuring high-quality service delivery. Managed travel arrangements while adhering to budgets and personalized preferences.
Education
Master’s Degree in Tourism Management at University of Bucharest
January 11, 2030 - January 1, 2023Master’s Degree in Business Administration at University of Bucharest
January 11, 2030 - January 1, 2021Bachelor’s Degree in Business Administration at University of Bucharest
January 11, 2030 - January 1, 2019Qualifications
Industry Experience
Media & Entertainment, Professional Services, Retail, Software & Internet, Education
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