Available to hire
I’m a creative professional and lifelong gamer with 20+ years of illustration and design experience, plus a 10+ year career in game QA across indie, AA, and AAA studios. I’ve shipped credits on Star Citizen, Titanfall, Rocket League, and Donkey Kong Country: Tropical Freeze, and I’ve done hands-on environment art at Disney Interactive.
I’m an active community builder and Discord administrator with years of experience moderating and managing online gaming communities. I’m comfortable working independently in remote creative, technical, and community-facing roles and enjoy collaborating across disciplines to deliver engaging visuals and polished player experiences.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Korean
Intermediate
Work Experience
Quality Assurance Specialist — Star Citizen (MMO) at Cloud Imperium Games
January 1, 2022 - October 1, 2022Executed test cases and reported issues using Jira and TestRail; Conducted ad hoc testing and bug regression across daily builds; Performed feature testing and playtesting on public test servers to ensure stability.
Discord Admin & Moderator at Astral Dawn — FFXIV Free Company
July 1, 2021 - Present- Own and operate a Discord community server for an active Final Fantasy XIV Free Company — managing channels, enforcing guidelines, and maintaining a safe and welcoming environment; Handle member disputes, questions, and concerns — providing timely, clear, and fair resolutions; Draft and deliver regular announcements, event notices, and community updates; Produce graphics and visual content for community events and server branding; Organize and maintain a monthly activity calendar, coordinating in-game events and community participation
Senior User Acceptance Testing Analyst at Experian Partner Solutions
May 1, 2018 - June 1, 2020Validated client-facing webpages and backend systems (SMS tools) across environments; Ensured UX alignment with client specifications in UAT, staging, and production; Played a key role in late-night large-scale migration testing, ensuring accurate data transfer from Phoenix-Based System to Salesforce Service Cloud.
Senior Quality Assurance Analyst at Conversable
October 1, 2016 - May 1, 2018Led QA for client projects on conversational platforms (Marvel, Disney, Pizza Hut, NFL, etc); Managed Confluence documentation and daily team stand-ups; Performed functional and regression testing across bots on Facebook Messenger, Twitter, Alexa, and Google Assistant.
Senior QA Analyst at Panic Button
December 1, 2015 - April 1, 2016Tested Rocket League (Xbox One), Disney Infinity 3.0 (PS4), and Primal Carnage (PS4); Validated multiplayer test cases and reported XR-related issues; Investigated customer-reported bugs and DLC updates.
QA Lead — Fear the Walking Dead: Dead Run (iOS) at Red Fly Studio
July 1, 2014 - December 1, 2014Directed QA activities and bug tracking in Jira; Coordinated milestone deliverables and release testing; Signed off on builds for publisher approval.
QA Tester — Titanfall (Xbox 360) at Bluepoint Games
December 1, 2013 - April 1, 2014Performed smoke and stress tests; captured performance metrics; Executed multiplayer matches and recorded data across builds.
QA Analyst — Donkey Kong Country: Tropical Freeze (Wii U) at Retro Studios
April 1, 2013 - November 1, 2013Conducted defect reporting and daily build verification; Reviewed external QA issues and captured gameplay footage; Delivered actionable level feedback to production.
Game Pitch Contributor at Disney Interactive: Junction Point
October 1, 2012 - January 31, 2013Developed original concept art and gameplay ideas for a greenlit internal game pitch alongside leads from FX, Lighting, and Animation.
Associate Environment Artist at Disney Interactive: Junction Point
November 1, 2011 - August 31, 2012Reduced polygon counts on collision geometry across 1/3 of the game's levels, saving significant schedule time for the Environment Art team; Fixed texture, lighting, geometry, and collision bugs in Perforce through final milestone; Given sole responsibility to close all remaining environment art QA bugs on Wii at Zero Bugs Remaining (ZBR); Part of a three-artist team responsible for cutting and matching 'toon' geometry to art mockups.
QA Analyst / Associate Environment Artist — Epic Mickey 2: The Power of Two (Wii, Xbox 360, PS3) at Disney Interactive Studio: Junction Point
August 1, 2011 - January 31, 2013Led Art Pod QA team, attended department meetings daily for Animation, Environment Art and FX/Lighting; Trained new testers and reviewed bug reports before submission; Executed multi-language playthroughs and patch validation for Wii and Xbox 360.
QA Engineer II (Co-Lead) — The Ville (Facebook) at Zynga Austin
November 1, 2010 - August 1, 2011Co-led QA team, developed test plans, and conducted alpha testing; Entered all defects into Jira; managed pod-specific QA testing.
QA Analyst — Epic Mickey (Wii) at Disney Interactive Studio: Junction Point
September 30, 2009 - September 30, 2010Maintained studio’s highest bug count (3500+), performed daily build validations; Assisted various departments with special QA projects and production tasks.
Concept Artist / QA Analyst at Aspyr Media
July 1, 2007 - June 30, 2008Collaborated with the Concept Designer to produce character designs and environment concepts for two original game projects; Contributed gameplay and design ideas in weekly development meetings; Assisted in designing a game controller peripheral during pre-production.
Freelance Designer at Coco’s Café
December 31, 2003 - August 30, 2009Redesigned multiple menus — including dine-in, to-go, and seasonal editions — with custom illustration and photography; Created a Popular Dishes Display using print-ready layout; Designed in-store advertising for new menu items.
Freelance Illustrator & Designer at Self-Employed
January 1, 2003 - PresentCharacter art, portraits, and illustrations for private clients — adapting to varied styles across digital and traditional media; Emote and badge design for Twitch streamers and streaming communities; T-shirt designs featured and sold on TeeFury and TeePublic; Illustrated a full themed holiday cookbook from concept through final layout; Collaborated with an architect on a conceptual storefront illustration for a new restaurant; Promotional and event graphics for online gaming communities and Discord servers.
Education
Bachelor of Arts in Studio Art at University of Texas at Austin
January 1, 2001 - December 31, 2006Videogame Development Certification at Austin Community College
January 1, 2007 - December 31, 2008Qualifications
Bachelor of Arts, Studio Art
January 1, 2001 - December 31, 2006Video Game Development Certification
January 1, 2007 - December 31, 2008Industry Experience
Gaming, Software & Internet, Media & Entertainment, Professional Services
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