Available to hire
Hi there! I’m Philip, a Plainfield, IL–based developer and designer who thrives at the intersection of UX and code. I’ve spent my career blending frontline customer service with a growing toolkit in web development and UI/UX to build intuitive products and helpful experiences. I enjoy translating technical details into clear benefits for users and collaborating with cross-functional teams to ship value-driven features.
In my spare time I design in Figma, prototype with HTML/CSS/JS, and continuously learn new stacks like Node.js, React, and databases to craft polished, user-centered applications.
Skills
Experience Level
Expert
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Intermediate
Language
English
Fluent
Work Experience
Customer Service Representative at Microcenter
January 1, 2024 - PresentBuilt trust with customers through consistent interaction and advice on base-by-base scenarios. Translated technical specifications and protection plans into clear benefits aligned with individual customer needs and usage. Resolved real-time problems by diagnosing issues and implementing fixes to ensure smooth customer experiences.
Education
Bachelor of Science in Information Technology Management at Illinois Institute of Technology
August 1, 2021 - May 1, 2025Master of Science in Information Technology Management at Illinois Institute of Technology
August 1, 2022 - May 1, 2025Qualifications
Industry Experience
Software & Internet, Retail, Professional Services
Skills
Experience Level
Expert
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Intermediate
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